Sophos UTM: Still Solid After all these Years
Paul Cheng | TrustRadius Reviewer
August 20, 2019

Sophos UTM: Still Solid After all these Years

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sophos UTM

I was first introduced to Sophos UTM when I changed jobs and the firm I went to had a Sophos UTM firewall. With all that I had to learn about the firm's infrastructure, I was happy to discover how common sense and simple the UTM interface was. Since then I've deployed Sophos UTMs at several of our other office locations. Sophos UTM makes creating VPN tunnels straightforward and adding additional other network components like wireless access points almost effortless in comparison to some other enterprise-grade WAP configurations.
  • Common-Sense firewall setup
  • Straight-forward multi-site VPN tunnel configuration
  • Incorporate other Sophos products into your network infrastructure easily
  • Isn't compatible with Sophos cloud offerings
  • Sophos says they aren't phasing UTM out, but with UTM not being supported in their cloud offerings, their days seem numbered
  • Support time could be a little faster
  • Relatively quick setup
  • Solid VPN tunnel connections
  • Comprehensive website filtering works great for liability purposes
The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
Generally support has been great with Sophos. I did have one call recently in which I was on hold for more than an hour waiting for a tech, however it was after midnight on a weekend. I was able to work it out on my own while I was waiting on hold, but otherwise, tech support is responsive and knowledgeable.
The Linksys was a router, so the comparison isn't quite the same, but I previously worked on a SonicWall firewall. The setup is by far easier on the Sophos UTM device. That alone makes it enticing, but thrown multiple services options such as email and web filtering, endpoint support, seamless WAP and RED device integration and it wasn't a very hard decision to make.
UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.