Sophos UTM Review
Michael Cattano | TrustRadius Reviewer
September 01, 2020

Sophos UTM Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sophos UTM

It is being used by our clients for secure VPN access while working from home. It solved the basic access problem during the pandemic, but also provides a user friendly gui.
  • It provides a user friendly interface
  • It's easily configured from the web portal
  • Sophos Support is available for support
  • Navigating the portal can be tricky depending on what needs to be done
  • It would be helpful if the SSLVPN client agent had more logging capabilities
  • The price range is a major ROI in today's market
  • Easy setup and configuration allows users to gain access to the network with ease
  • Easy to deploy updates and feature releases
I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

Do you think Sophos UTM delivers good value for the price?

Yes

Are you happy with Sophos UTM's feature set?

Yes

Did Sophos UTM live up to sales and marketing promises?

Yes

Did implementation of Sophos UTM go as expected?

Yes

Would you buy Sophos UTM again?

Yes

It is well suited for today's work from home scenario, well priced and can be configured in a day. It isn't compatible with their cloud platform so it might not be suited for a multi site environment.