Checkbook.io vs. Emburse Nexonia

I answered this in my initial response

Very easy to upload & maintain all your expenses at the same place & the same time and its a very clean & clear user interface and supports various formats. many times we can approve the timesheets form our mobile itself and takes less time to submit the reports if asked to attach any missing reports and it is very easy to code the departments & Gl categories and also we have specific employee codes to search very fast & its easy to delete also if something is not requierd maybe Thank you payments stuff and etc and it is also detects if any duplicate transactions are uploaded & we can also ignore those specific transactions to avoid it in the next month's uploads and also we can download each and every month reports of all the list of employees who all are using this application and can find the approvers very easily in the settings tab and also we can change our approvers & can change the proxy approver also and we can verify if any connection failures are happening in if any reports are having failure message and we have all types of card uploaded like manual cards & corporate cards & Amex cards & easy to reject if any missing details to be added by employees

Incentivized

• in my opinion, ignoring customer service issues
• I think taking an unacceptable time to get back to their clients
• restating the obvious
• never resolving clients' concerns

• The integration with NetSuite is well executed.
• The system is intuitive for both users and approvers.
• Ability to feed credit card data into the system is super helpful.

Incentivized

• Customer Service
• Troubleshooting
• Timely Responses
• In my opinion, Everything

Incentivized

• Synchronisation errors list should be available to download
• Synchronisation fails for whole timesheet when there is one error and we need to hunt for the particular one. It will be better if it fails only the one that has errors
• Downtime during monthend close timelines occasionally

Incentivized

"Support" takes way too long and they never seem to be able to fix the issues. Personally, I think the support departments name should be changed to "State Your Issues and We Will Take Our Sweet Time Getting Back To You and We Will Never Truly Fix Your Issues"

I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct

Incentivized

As mentioned earlier in the several questions, Emburse Nexonia is easy to use compared to all the above applications. Integration is easy and plenty of automation opportunities in Emburse Nexonia. Capturing a time sheet is an additional option that no other application has this feature which is a key aspect in any org. to do variance analysis.

Incentivized

• Nexonia Expenses has provided a positive impact on ROI because it saves time for employees who are submitting expenses for reimbursement.
• Nexonia Expenses provides a positive impact on ROI because it saves time for employees who are issuing and managing POs.

Incentivized