Checkmk is a solution for IT Monitoring of servers,
applications, networks, cloud infrastructures (public, private, hybrid),
containers, storage, databases and environment sensors. It can be
deployed under all major Linux distributions or users can run it as Docker
container or virtual appliance on other operating systems including
Windows.
The tool is available as a Raw
Edition, which is open-source, and as an Enterprise Edition with a many
additional enterprise features. The…
$0
up to 10 systems
Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.
In our organization which is a mash up of different hardware, software it was important to use an independent tool that wasn’t linked to one manufacturer incase a piece of hardware was dropped from support for example, we also value open-source software highly in our field. It’s important to in our IT environment to be able to customize and tweak software that we run. We don’t use the cloud monitoring aspect so Cannot comment on that side of the software.
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
Overall Checkmk is a great product that is made and ran by a European company that is open source and highly customizable, great support if needed. On prem support is a must for our organization which Checkmk supports. Our organization has been using Checkmk for over 5 years now Performance of the software runs excellent on its own Linux server, for any company with a good Linux admin, you can have a lot of un tweaking and creating custom checks for every aspect of your environment.
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
Checkmk free version is far superior to PRTG free version. For the paid versions PRTG was more efficient and easier to use. Checkmk provides unlimited services on their free version while PRTG is limited. We like to use the free version to avoid monthly or annual costs while still utilizing the same SNMP features.
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
