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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cheetah Digital

    Score8 out of 10
    N/ADesigned for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A

    Omnissa Identity Services

    Score7.9 out of 10
    N/AOmnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A
    Pricing
    Cheetah DigitalOmnissa Identity Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cheetah DigitalOmnissa Identity Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cheetah DigitalOmnissa Identity Services
    Identity Management
    Comparison of Identity Management features of Cheetah Digital and Omnissa Identity Services
    Feature
    Cheetah Digital
    -
    Ratings
    Omnissa Identity Services
    8.0
    1 Ratings
    3% below category average
    ID-Management Access Control00 Ratings8.01 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.01 Ratings
    Multi-Factor Authentication00 Ratings9.01 Ratings
    Password Management00 Ratings8.01 Ratings
    ID Risk Management00 Ratings8.01 Ratings
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    Cheetah DigitalOmnissa Identity Services
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    Listrak
    Score10 out of 10
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    Score9.2 out of 10
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    Sailthru
    Score5.3 out of 10
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    Score9.4 out of 10
    Enterprises
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    Score10 out of 10
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    User Ratings
    Cheetah DigitalOmnissa Identity Services
    Likelihood to Recommend
    8.0
    (13 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    7.6
    (3 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cheetah DigitalOmnissa Identity Services
    Likelihood to Recommend
    Zeta Global
    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
    Read full review
    Omnissa
    Workspace ONE Access is a good fit for a variety of corporate scenarios, such as the need for businesses to provide secure access to their data and applications, the need to lower the costs associated with managing multiple user identities, and the need to boost employee productivity by streamlining access to corporate resources. It is less appropriate if you are not using all of its function and just use it for a particular function undermining its capabilities for example in our organization the use case is primarily restricted to giving staff members safe access to company information and applications which debunks its other features such as compliance and product support that it provides.
    Incentivized
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    Pros
    Zeta Global
    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
    Incentivized
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    Omnissa
    • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
    • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
    Incentivized
    Read full review
    Cons
    Zeta Global
    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
    Incentivized
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    Omnissa
    • Support for more Single Sign-On (SSO) protocols.
    • More comprehensive dashboards and reporting.
    • Greater integration with other VMware products.
    Incentivized
    Read full review
    Likelihood to Renew
    Zeta Global
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
    Read full review
    Omnissa
    No answers on this topic
    Usability
    Zeta Global
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
    Read full review
    Omnissa
    No answers on this topic
    Support Rating
    Zeta Global
    I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
    Incentivized
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    Omnissa
    No answers on this topic
    Alternatives Considered
    Zeta Global
    I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
    Incentivized
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    Omnissa
    We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
    Incentivized
    Read full review
    Return on Investment
    Zeta Global
    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
    Incentivized
    Read full review
    Omnissa
    • Better control over organization data and its applications.
    • The software has frequently allowed us to save money on application security and mobile device management.
    • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
    Incentivized
    Read full review
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