Chime CRM vs. iContact Pro Select

Honestly, in my opinion, if they improved customer service had a checks an balance system for their employees things would be better. Having major issues with certain features and your only source of reprieve is the person who caused the issue is abominable I feel. Not sound.

If you use PRWeb already and are looking for a tool that integrates well with that program and offers additional functionality with email and social media then Vocus is great. If you don't use PRWeb or prefer an email tool with more functionality and ease of use, Vocus is not the best choice.

• website
• listing promotion
• add ons

• Social Media Listening e.g.: Recommendations, Identify influencers for a selected topic, based on actual influence, or number of reposts and/or references, rather than the number of followers.
• Campaign Management - Landing Page and Web Form Templates
• Email Marketing -Delivery Tracking and Spam Analysis

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• customer service
• costumer service
• follow through
• Writing a complaint about an ad manager to that ad manager is a sure fire way that it gets buried or not communicated up

• Vocus can do a better job communicating with us. The representative made promises to us that I have not seen be fulfilled such as getting us national media hits through connections that he had.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Now that we have had the opportunity to try an enterprise wide marketing solution, I think we should look at other tools and programs that have greater flexibility and ease of use. If the tool does not happen to have PR Web then so be it. We may not see the cost savings with PR announcements but if the other tools have increased email functionality then we can part with more money on the PR side like we have in the past

Sierra interactive Follow Up Boss

I've used MailChimp before to generate emails and found Vocus to be a better option because it is an overall suite providing the tools to create customizable emails as well as many other features including press releases, social media etc. Vocus is an all-in-one platform for marketing which makes things more efficient for the user by being able to handle all marketing through one outlet.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Good crm
• dialer
• being overcharged multiple times
• They dont do refunds just credits

• Much more targeted email marketing. Spam analysis helped improve our overall email performance.
• Increased customer engagement through social media listening.
• Scheduled emails increased email open and click-through rates by 120%!

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info