Chime CRM vs. Oncontact CRM (discontinued)

Chime CRM

Oncontact CRM (discontinued)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chime CRM	Score 6.2 out of 10	N/A	According to the vendor, Chime is an all in one CRM solution suite. Chime aims to help users generate more leads, cultivate relationships with their customers, and encourage leads to close. Chime provides team management features, lead and customer management, and content management capabilities. The vendor provides many solutions for agents and teams of all sizes. Chime sends automated alerts when a new lead is entered, and users can also configure automatic reply emails for new leads.…	N/A
Oncontact CRM (discontinued)	Score 4.8 out of 10	N/A	OnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.	N/A

Pricing

Chime CRM

Oncontact CRM (discontinued)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Chime CRM	Oncontact CRM (discontinued)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$500 Website set up

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Chime CRM	Oncontact CRM (discontinued)

Features

Chime CRM

Oncontact CRM (discontinued)

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 5.0 2 Ratings 44% below category average
Customer data management / contact management	00 Ratings	4.82 Ratings
Workflow management	00 Ratings	4.42 Ratings
Territory management	00 Ratings	4.82 Ratings
Opportunity management	00 Ratings	5.32 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	9.01 Ratings
Contract management	00 Ratings	3.92 Ratings
Quote & order management	00 Ratings	3.92 Ratings
Interaction tracking	00 Ratings	4.42 Ratings
Channel / partner relationship management	00 Ratings	4.82 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 3.6 2 Ratings 73% below category average
Case management	00 Ratings	5.32 Ratings
Call center management	00 Ratings	4.42 Ratings
Help desk management	00 Ratings	1.01 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 8.5 1 Ratings 9% above category average
Lead management	00 Ratings	8.01 Ratings
Email marketing	00 Ratings	9.01 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 9.0 1 Ratings 16% above category average
Task management	00 Ratings	9.01 Ratings
Reporting	00 Ratings	9.01 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 8.7 1 Ratings 12% above category average
Forecasting	00 Ratings	9.01 Ratings
Pipeline visualization	00 Ratings	8.01 Ratings
Customizable reports	00 Ratings	9.01 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 4.9 2 Ratings 44% below category average
Custom fields	00 Ratings	4.42 Ratings
Custom objects	00 Ratings	4.42 Ratings
Scripting environment	00 Ratings	3.92 Ratings
API for custom integration	00 Ratings	7.01 Ratings

Security

Comparison of Security features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 10.0 1 Ratings 17% above category average
Single sign-on capability	00 Ratings	10.01 Ratings
Role-based user permissions	00 Ratings	10.01 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 7.0 1 Ratings 6% below category average
Social data	00 Ratings	7.01 Ratings
Social engagement	00 Ratings	7.01 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 7.0 1 Ratings 7% below category average
Marketing automation	00 Ratings	7.01 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Chime CRM - Ratings	Oncontact CRM (discontinued) 8.0 1 Ratings 5% above category average
Mobile access	00 Ratings	8.01 Ratings

Best Alternatives
	Chime CRM	Oncontact CRM (discontinued)
Small Businesses	Dotloop Score 7.2 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Condo Control Score 9.0 out of 10	Creatio Score 9.0 out of 10
Enterprises	Accruent Lucernex Score 7.9 out of 10	Creatio Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Chime CRM	Oncontact CRM (discontinued)
Likelihood to Recommend	3.0 (1 ratings)	4.8 (2 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Chime CRM	Oncontact CRM (discontinued)
Likelihood to Recommend	Chime Technologies Honestly, in my opinion, if they improved customer service had a checks an balance system for their employees things would be better. Having major issues with certain features and your only source of reprieve is the person who caused the issue is abominable I feel. Not sound. Justin Ferullo Realtor Read full review	Discontinued Products Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software. Incentivized Michael Palecek Business Systems Manager Read full review
Pros	Chime Technologies website listing promotion add ons Justin Ferullo Realtor Read full review	Discontinued Products Company Name Contacts Incentivized DC Deb Crosby Human Resources Assistant Read full review
Cons	Chime Technologies customer service costumer service follow through Writing a complaint about an ad manager to that ad manager is a sure fire way that it gets buried or not communicated up Justin Ferullo Realtor Read full review	Discontinued Products Customization could be easier. Just about anything is possible, but the learning curve is steep. More focus on mass loading Incentivized Michael Palecek Business Systems Manager Read full review
Likelihood to Renew	Chime Technologies No answers on this topic	Discontinued Products The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality. Incentivized Michael Palecek Business Systems Manager Read full review
Alternatives Considered	Chime Technologies Sierra interactive Follow Up Boss Justin Ferullo Realtor Read full review	Discontinued Products Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations. We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much. Incentivized Michael Palecek Business Systems Manager Read full review
Return on Investment	Chime Technologies Good crm dialer being overcharged multiple times They dont do refunds just credits Justin Ferullo Realtor Read full review	Discontinued Products Don't know, I only use occasionally Incentivized DC Deb Crosby Human Resources Assistant Read full review
ScreenShots	Chime CRM Screenshots