ONCONTACT-WASTE OF MY TIME
February 23, 2020

ONCONTACT-WASTE OF MY TIME

Deb Crosby | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oncontact

Oncontact is being used to help keep track of customers and their business with us. We copy their orders, price lists and contact information and add any special notes for the customer.

Pros

  • Company Name
  • Contacts

Cons

  • Not very user-friendly
  • Needs to be able to show special message on customer's home page.
  • Don't know, I only use occasionally
Oncontact does not do anything for me as far as being about to print out a customer's order in a friendly format that can be sent to the production floor for processing. To me, doing work in Oncontact doubles my work time.

Oncontact Feature Ratings

1.0
Customer data management / contact management
1
Workflow management
1
Territory management
1
Opportunity management
1
Contract management
1
Quote & order management
1
Interaction tracking
1
Channel / partner relationship management
1
1.0
Case management
1
Call center management
1
Help desk management
1
Marketing Automation ()
Not Rated
CRM Project Management ()
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
1.0
Custom fields
1
Custom objects
1
Scripting environment
1
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

Comments

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