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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChiroTouch

    Score2 out of 10
    N/AChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.

    $159

    per month

    Ellucian Colleague

    Score7 out of 10
    N/AEllucian offers Colleague educational ERP, including a student information system supporting higher education institutions with student admissions and registration, academics, curriculum management, and other aspects of student management.N/A
    Pricing
    ChiroTouchEllucian Colleague
    Editions & Modules
    ChiroTouch
    $159.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ChiroTouchEllucian Colleague
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChiroTouchEllucian Colleague
    Considered Both Products
    ChiroTouch
    No answer on this topic
    Ellucian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    ChiroTouchEllucian Colleague
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of ChiroTouch and Ellucian Colleague
    Feature
    ChiroTouch
    -
    Ratings
    Ellucian Colleague
    7.8
    4 Ratings
    6% below category average
    Integrations with 3rd-Party Education Technology00 Ratings7.74 Ratings
    Online Registration Management00 Ratings7.33 Ratings
    District Communications, such as messaging and alerting00 Ratings7.03 Ratings
    Roster Management00 Ratings8.03 Ratings
    Platform Customization00 Ratings8.04 Ratings
    Teacher Self-Service00 Ratings8.03 Ratings
    Student Data Security00 Ratings8.04 Ratings
    Community Support00 Ratings7.73 Ratings
    Class Scheduling00 Ratings8.04 Ratings
    State and National-level Reporting00 Ratings8.04 Ratings
    Compliance Support00 Ratings8.04 Ratings
    Teacher and Parent Mobile Application00 Ratings8.03 Ratings
    Best Alternatives
    ChiroTouchEllucian Colleague
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChiroTouchEllucian Colleague
    Likelihood to Recommend
    10.0
    (5 ratings)
    7.2
    (13 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    7.3
    (2 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChiroTouchEllucian Colleague
    Likelihood to Recommend
    ChiroTouch
    ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
    Incentivized
    Read full review
    Ellucian
    Ellucian Colleague is wonderful at streamlining processes and unifying data related to students, finance, human resources, and financial aid. It continues to support and manage administrative needs, enhance student experiences, and improve operational efficiency across the University. Ellucian Colleague is less suited for quick data retrieval and comprehensive financial reporting. These functions could use some improvement to optimize the user experience.
    Read full review
    Pros
    ChiroTouch
    • Allows for a lot of customization that can make the software work well for small and large practices
    • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
    • Manages all your patient data in one place
    • Uses iPad apps as well as desktop applications
    Incentivized
    Read full review
    Ellucian
    • Colleague Student allows us to integrate services across the university for students with staff in various departments able to see the information about a student that they need to serve the student well.
    • Colleague Student makes it easy to see our students current academic record as well as transfer courses (and information) and their past records here at the university. Our old system required a lot of homegrown connection points to be able to see all of this information. It was neither quick nor easy.
    • Colleague Student makes the registration process for our students much easier. Our old system was clunky and would often prevent students from registering for a class but not provide information for them about why. Colleague Student makes it easy for students to see if they are missing a pre-requisite, have a hold, etc., so they can know how to get their registration back on track.
    Incentivized
    Read full review
    Cons
    ChiroTouch
    • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
    • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
    • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
    Incentivized
    Read full review
    Ellucian
    • Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow).
    • Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future.
    • Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    ChiroTouch
    ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Usability
    ChiroTouch
    It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
    Incentivized
    Read full review
    Ellucian
    For decades, Ellucian Colleague has served the University as our primary student record-retention CRM. Its functionality has weathered many recent trends in CRM development and continues to produce the needed results for our constituency and the size of our university. We look forward to continuing to utilize Ellucian Colleague in the future.
    Incentivized
    Read full review
    Reliability and Availability
    ChiroTouch
    Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Performance
    ChiroTouch
    Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Support Rating
    ChiroTouch
    A+ Customer Support in all areas of ChiroTouch!
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Online Training
    ChiroTouch
    The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Implementation Rating
    ChiroTouch
    If you are not happy with your trainer, ask for someone new.
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Alternatives Considered
    ChiroTouch
    We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
    Incentivized
    Read full review
    Ellucian
    I did not use Jenzabar as extensively as Colleague, but they perform similar functions for student information tracking. I think Colleague is more appropriate for use across campus, as its student billing and scheduling options exceed Jenzabar. Jenzabar, however, offers better tools for use exclusively in student affairs. If an organization wants to track all student data, they should consider Colleague.
    Incentivized
    Read full review
    Scalability
    ChiroTouch
    It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
    Incentivized
    Read full review
    Ellucian
    No answers on this topic
    Return on Investment
    ChiroTouch
    • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
    • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
    • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
    Incentivized
    Read full review
    Ellucian
    • By keeping student's academic work, financial aid, and accounts receivable information in one location we are able to report without the need for data aggregation.
    • Colleague's web applications allow the students themselves to perform tasks such as enrollment without assistance from staff members.
    • Using customized rules that we can set up in Colleague we can trigger events to happen as data is entered. This eliminates the need not only for someone to remember to perform an additional task, but it also saves the time of performing the actual task.
    Incentivized
    Read full review
    ScreenShots