Overall Satisfaction with Colleague Student
Ellucian Colleague is the main student system used by Elon University. The system is connected to a host of disparate systems across campus. The enterprise wide system is used to track the life-cycle of the student.
- The system retains comprehensive baseline modules covering majority of challenges an institution would face.
- Flexible enough to customize to meet the needs of the institution.
- System flexibility to connect to "other" systems preferred by the institution.
- Develop API's that are vendor agnostic rather than selecting specific vendors (Clearinghouse, ImageNow).
- Colleague tends to be to reactionary to the changing needs in higher education rather than developing the future.
- Hound clients to pay extra for consulting (consultants are usually bad), rather than helping institutions to use the product. Seems to be the first thing help line personnel jump to rather than working with clients to figure out creative solutions.
- System flexible enough to develop "X" screens for new transcript types.
- Development of planner is good, but lacks flexibility and feels clunky.
Workday's cloud based system has more flexibility than Colleague Student. While it seems Ellucian is responding with developmental efforts, the company waited too long to begin the process.