ChoiceView Live Agent vs. Help Scout
ChoiceView Live Agent vs. Help Scout
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChoiceView Live Agent | N/A | ChoiceView Live Agent is a telephony and VoIP software solution from Radish Systems. | N/A | |
Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month |
ChoiceView Live Agent | Help Scout | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChoiceView Live Agent | Help Scout | |
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Top Pros |
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Top Cons |
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ChoiceView Live Agent | Help Scout | |||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ChoiceView Live Agent | Help Scout | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChoiceView Live Agent | Help Scout | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (1 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
ChoiceView Live Agent | Help Scout | |
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Likelihood to Recommend | Radish Systems No answers on this topic | Help Scout |
Pros | Radish Systems No answers on this topic | Help Scout |
Cons | Radish Systems No answers on this topic | Help Scout |
Likelihood to Renew | Radish Systems No answers on this topic | Help Scout |
Usability | Radish Systems No answers on this topic | Help Scout |
Alternatives Considered | Radish Systems No answers on this topic | Help Scout |
Return on Investment | Radish Systems No answers on this topic | Help Scout |
ScreenShots | Help Scout Screenshots |