Emburse Chrome River

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Emburse Chrome River	Score 7.5 out of 10	N/A	Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.	N/A

Pricing

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Emburse Chrome River
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

We offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.

More Pricing Information

Community Pulse
	Emburse Chrome River
Considered Both Products	Emburse Chrome River Verified User Team Lead Chose Emburse Chrome River Chrome River seams more updates and the matching of expenses and receipts is something i don't remember Concur doing Incentivized Helpful? Verified User Professional Chose Emburse Chrome River Old system simply required transaction descriptions - easy to do from anywhere. Chrome River EXPENSE requires much more information for every single transaction. For a busy month of travel, it can easily take a few hours to complete a monthly expense report. Seems like that … Incentivized Helpful? CC chirag chhatbar Senior Advisor Chose Emburse Chrome River The overall user interface was easy to use and it made the task of the reporting very easy. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via … Incentivized Helpful? Verified User Employee Chose Emburse Chrome River We have not used any other products at the moment as we are still trying to get all employees on the same page with the Chrome River software. Once company wide everyone is on the same page we hope to expand the software to more products to make our work more efficient. Incentivized Helpful? Kortney Fowler Accounts Payable Chose Emburse Chrome River Easier to use and more cost effective. Helpful? Philip Barnett Travel Reporting & System Administrator Chose Emburse Chrome River The user interface and features surpass the experience and similar features of other products because of the following. Good customer support to also make the program better. Also, a good interface to navigate the expense creation process. Incentivized Helpful? Lorrie Black Sr., Business Analyst Chose Emburse Chrome River Chrome River provided us: Paperless process Electronic routings Realtime status Configurable to fit our business policies. The implementation team understood our needs and accepted the challenge of making sure those needs were met. At the time we when live, Chrome River … Helpful? Karen Keegan Assistant Controller Chose Emburse Chrome River We currently use Concur for travel bookings. I was not impressed with Concur when our procurement department was getting this product set up. Not very flexible. I imagine (and have heard stories from other current Chrome River organizations) that this is similar for their … Incentivized Helpful? Jacob Kletzli Accountant Chose Emburse Chrome River Expense Track, better since approvals are in the app. The export still isn't as good. Incentivized Helpful? WA Wanda Aube Coporate Services Administrator Chose Emburse Chrome River Chrome River was selected for ease of use and price per report. One of our affiliates was already using Chrome River and it came highly recommended and we were able to negotiate a price per report that was within our budget. Most of the expense systems have the same features … Incentivized Helpful? Verified User Analyst Chose Emburse Chrome River Concur was a very detailed platform that we used at my old company, but it was not very user friendly. The compliance rules set up required heavy detail from the employee that leadership or managers would not even read. the rules set in place resulted in slow processing times … Incentivized Helpful? Verified User Team Lead Chose Emburse Chrome River Chrome River is better than paper expense reimbursement reports. Paper reports can provide more flexibility and customization than Chrome River in some aspects though Chrome River also allows for some things not available with paper processing. The efficiency, accuracy, … Incentivized Helpful? Robert Ferrandino Controller Chose Emburse Chrome River Concur was the other software we were comparing, and we found Chrome River EXPENSE to be more user friendly for end-users. We also felt we had more control on setting up the software to our needs. Incentivized Helpful? Craig Lundskog Finance Director/Controller Chose Emburse Chrome River Chrome River Expense is much easier to use and implement, much less expensive, and the people are much more passionate about their product and company. Incentivized Helpful? Verified User Project Manager Chose Emburse Chrome River Chrome River [EXPENSE] is globally deployable. Furthermore, a good connection between cytric Travel and Chrome River [EXPENSE] is available and working smoothly. Additionally, travel data are transferred into Chrome River [EXPENSE]. We installed a connection to our credit card … Incentivized Helpful? BD Benjamin Dahlke Director, Fiscal Shared Services Chose Emburse Chrome River Believe CR stacks up well against Concur based on user feedback Incentivized Helpful? Verified User Employee Chose Emburse Chrome River I haven't actually used anything like this before outside of doing expense reports via Excel sheets and coding them by hand into Netsuite, so this is a massive difference. Helpful? Verified User Administrator Chose Emburse Chrome River This was the only product we considered. Incentivized Helpful? Verified User Analyst Chose Emburse Chrome River What I like about Chrome River EXPENSE is the access the administrator has to making updates. With Concur I had to reach out to someone our IT team to make any changes. I also like that I get to test the updates in a sandbox before moving to production, this reduces the amount … Incentivized Helpful? Verified User Manager Chose Emburse Chrome River With a smaller organization, Chrome River has proven cost-effective yet has all of the tools needed to create efficiencies throughout our expense reporting process. Helpful? Verified User Administrator Chose Emburse Chrome River This software is basically just the other end of Emburse Chrome River and works in almost the exact same way. They both work well together and I think they are easy to use for any staff, no matter their level of technological knowledge. I would recommend an organization to use … Incentivized Helpful? Jordan Kerr, CPA Director of Finance/Controller Chose Emburse Chrome River The 3 biggest reasons we went with Chrome River were: The dynamic workflow capabilities of Chrome River compared to other systems. We have 30-45 budget owners who need to review/approve based on the budget codes they oversee. Most other systems just allowed for a … Incentivized Helpful? Jose Romero Area Director of Marketing and Business Development Chose Emburse Chrome River It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I … Incentivized Helpful? Danielle Bulla Accounts Payable and Financial Services Coordinator Chose Emburse Chrome River I think Chrome River is much more intuitive and user-friendly. Also, I love the ease of pulling data and diving into analytics with Chrome River. The system is very dynamic and changes in real-time. As far as Concur goes, I had a lot of difficulty and redundant motions when … Incentivized Helpful?
Top Pros	Pro User friendly Pro Expense reports Pro Easy to use
Top Cons	Minus Ad hoc Minus Hoc reporting Minus Ad hoc reporting

Features

Emburse Chrome River

Expense Management

Comparison of Expense Management features of Product A and Product B
	Emburse Chrome River 8.8 3 Ratings 10% above category average
Employee Expense Reporting	8.73 Ratings
Corporate Card Reconciliation	9.03 Ratings

Payment Management

Comparison of Payment Management features of Product A and Product B
	Emburse Chrome River 8.0 3 Ratings 0% below category average
Customizable Approval Policies	8.33 Ratings
Financial Document Management	5.01 Ratings
Payment Status Tracking	9.03 Ratings
Payment Audit Trail	9.02 Ratings
Duplicate Bill Detection	8.33 Ratings
Advanced OCR	8.52 Ratings
Electronic Funds Transfer	8.01 Ratings

Best Alternatives
	Emburse Chrome River
Small Businesses	Dext Prepare (with Receipt Bank) Score 9.1 out of 10
Medium-sized Companies	Darwinbox Score 7.9 out of 10
Enterprises	Webexpenses Score 8.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Emburse Chrome River
Likelihood to Recommend	7.5 (123 ratings)
Likelihood to Renew	9.3 (18 ratings)
Usability	8.9 (107 ratings)
Availability	10.0 (1 ratings)
Performance	9.0 (1 ratings)
Support Rating	9.0 (113 ratings)
Online Training	9.0 (1 ratings)
Implementation Rating	9.0 (7 ratings)
Configurability	8.0 (1 ratings)
Ease of integration	6.0 (1 ratings)
Product Scalability	8.0 (1 ratings)
Vendor post-sale	10.0 (1 ratings)
Vendor pre-sale	10.0 (1 ratings)

User Testimonials
	Emburse Chrome River
Likelihood to Recommend	Emburse The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute. Incentivized CC chirag chhatbar Senior Advisor Read full review
Pros	Emburse [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers. The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person! [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software. Incentivized Verified User Anonymous Read full review
Cons	Emburse Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line. Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Emburse Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports. Lorrie Black Sr., Business Analyst Read full review
Usability	Emburse I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Emburse The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River Incentivized Robert Ferrandino Controller Read full review
Performance	Emburse System runs normal pretty much all the time. Does not slow any other systems down. Incentivized Robert Ferrandino Controller Read full review
Support Rating	Emburse This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River. Incentivized Verified User Anonymous Read full review
Online Training	Emburse The software is very user friendly, so the online training was easy to pickup for everyone. Incentivized Robert Ferrandino Controller Read full review
Implementation Rating	Emburse Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live. Incentivized Robert Ferrandino Controller Read full review
Alternatives Considered	Emburse It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management. Incentivized Jose Romero Area Director of Marketing and Business Development Read full review
Scalability	Emburse It's very easy software to design to your needs. Incentivized Robert Ferrandino Controller Read full review
Return on Investment	Emburse We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output. We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops. We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year. Incentivized Athena Gazikas Senior Expense Administrator Read full review
ScreenShots	Emburse Chrome River Screenshots