Churn Buster vs. Freshsuccess
Churn Buster vs. Freshsuccess
Product | Rating | Most Used By | Product Summary | Starting Price |
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Churn Buster | N/A | Churn Buster is a customer retention tool for subscription service providers, helping to reduce passive churn and use various nudge tactics (e.g. mobile and email reminders) and card processing strategies to help get past-due subscribers paid up, make payment recovery easier, and extend subscriber lifetimes. Churn Buster offers solutions for Subscription eCommerce, as well as for SaaS & Digital Subscriptions. | N/A | |
Freshsuccess | N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
Churn Buster | Freshsuccess | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Churn Buster | Freshsuccess | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Churn Buster | Freshsuccess | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Churn Buster | Freshsuccess | |
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Likelihood to Recommend | - (0 ratings) | 6.3 (6 ratings) |
Churn Buster | Freshsuccess | |
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Likelihood to Recommend | Churn Buster No answers on this topic | Freshworks Inc |
Pros | Churn Buster No answers on this topic | Freshworks Inc |
Cons | Churn Buster No answers on this topic | Freshworks Inc |
Alternatives Considered | Churn Buster No answers on this topic | Freshworks Inc |
Return on Investment | Churn Buster No answers on this topic | Freshworks Inc |
ScreenShots | Freshsuccess Screenshots |