Freshsuccess

Freshsuccess Competitors and Alternatives
Formerly Natero

About TrustRadius Scoring
Score 6.5 out of 100

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Most Commonly Compared to Freshsuccess

Best Freshsuccess Alternatives for Small Businesses

Freshdesk Messaging is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshdesk Messaging's messaging platform to service their customers…

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the Freshdesk Messaging (Formerly Freshchat)

Popular Integrations

There is not enough information to display integrations.

ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business.

Higher Rated Features

  • Customer Success Management
  • Platform & Infrastructure
  • CSM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

ChurnZero

About TrustRadius Scoring
Score 8.3 out of 100

ChurnZero's real-time SaaS platform aims to help subscription businesses prevent customer churn. The platform integrates tightly with an organization's CRM system and their application or service. In doing so, ChurnZero (1) allows the business to understand how their customers use their product, (2) assesses customer health and likelihood to renew, and (3) gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app…

Higher Rated Features

  • Platform & Infrastructure
  • Customer Success Management
  • CSM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Intercom

About TrustRadius Scoring
Score 8.3 out of 100

Intercom is a contextual messaging system that supports live engagement with customers via text, chat, or email. It also supports triggered emails, customer segmentation and analysis, as well as integrations with MailChimp and Salesforce, and further extensibility via APIs and webhooks.

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the Intercom

Popular Integrations

There is not enough information to display integrations.

Best Freshsuccess Alternatives for Medium-sized Companies

What is CustomerSuccessBox? An AI-powered customer success platform for B2B SaaS that provides actionable insights to drive customer success. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. Customer Success tracks product adoption to understand customer onboarding, product adoption, usage analysis, and calculating customer health scores. CustomerSuccessBox…

Higher Rated Features

  • Customer Success Management
  • Platform & Infrastructure
  • CSM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Freshdesk Messaging is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshdesk Messaging's messaging platform to service their customers…

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the Freshdesk Messaging (Formerly Freshchat)

Popular Integrations

There is not enough information to display integrations.

ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business.

Higher Rated Features

  • Customer Success Management
  • Platform & Infrastructure
  • CSM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Intercom

About TrustRadius Scoring
Score 8.3 out of 100

Intercom is a contextual messaging system that supports live engagement with customers via text, chat, or email. It also supports triggered emails, customer segmentation and analysis, as well as integrations with MailChimp and Salesforce, and further extensibility via APIs and webhooks.

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the Intercom

Popular Integrations

There is not enough information to display integrations.

ChurnZero

About TrustRadius Scoring
Score 8.3 out of 100

ChurnZero's real-time SaaS platform aims to help subscription businesses prevent customer churn. The platform integrates tightly with an organization's CRM system and their application or service. In doing so, ChurnZero (1) allows the business to understand how their customers use their product, (2) assesses customer health and likelihood to renew, and (3) gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app…

Higher Rated Features

  • Platform & Infrastructure
  • Customer Success Management
  • CSM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

Totango

About TrustRadius Scoring
Score 8.1 out of 100

Totango is a customer success platform that is designed to help recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. According to the vendor, Totango is also the only customer success platform provider that offers solutions for companies that have or sell into multiple products, hierarchies, and channel partners.Features Include:Customer and User…

Higher Rated Features

  • Platform & Infrastructure
  • Customer Success Management
  • CSM Reporting & Analytics

Popular Integrations

There is not enough information to display integrations.

WalkMe

About TrustRadius Scoring
Score 8.0 out of 100

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the WalkMe

Popular Integrations

There is not enough information to display integrations.

Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,…

Higher Rated Features

  • CSM Reporting & Analytics
  • Customer Success Management
  • Platform & Infrastructure

Popular Integrations

There is not enough information to display integrations.

Best Freshsuccess Alternatives for Enterprises

Freshdesk Messaging is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshdesk Messaging's messaging platform to service their customers…

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the Freshdesk Messaging (Formerly Freshchat)

Popular Integrations

There is not enough information to display integrations.

Cisco Webex Experience Management (formerly CloudCherry) is a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The software is described by the vendor as a customizable, easy-to-use SaaS-based product that brands can use to measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights for Customer Experience improvement and…

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the Cisco Webex Experience Management

Popular Integrations

There is not enough information to display integrations.

WalkMe

About TrustRadius Scoring
Score 8.0 out of 100

WalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.

Higher Rated Features

Customers are more satisfied with the features of Freshsuccess than the WalkMe

Popular Integrations

There is not enough information to display integrations.

Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,…

Higher Rated Features

  • CSM Reporting & Analytics
  • Customer Success Management
  • Platform & Infrastructure

Popular Integrations

There is not enough information to display integrations.