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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Omni

    Score7.9 out of 10
    N/ACin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

    $295

    per month

    ERPLY

    Score9 out of 10
    N/AERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.

    $59

    per month

    Pricing
    Cin7 OmniERPLY
    Editions & Modules
    Ecommerce
    $295
    per month
    Wholesale
    $295
    per month
    Multichannel
    $450
    per month
    Ecommerce Plus
    $495
    per month
    Wholesale Plus
    $495
    per month
    Multichannel Plus
    $650
    per month
    Brick & mortar
    $59
    per month
    E-tailer
    $99
    per month
    Enterprise
    Contact Sales
    Franchise & Chain
    Contact Sales
    Offerings
    Pricing Offerings
    Cin7 OmniERPLY
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Discount available for annual billing on Brick & mortar and E-tailer plans.
    More Pricing Information
    Best Alternatives
    Cin7 OmniERPLY
    Small Businesses
    No answers on this topic
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cin7 OmniERPLY
    Likelihood to Recommend
    7.8
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 OmniERPLY
    Likelihood to Recommend
    Cin7
    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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    Erply
    ERPLY is really great for POS ERP system, it has wonderful mobile interface. It lacks in the more in-depth needs of international, multi-channel business. If you are a local store or a store with multiple locations in 1 country with on-site 1 location sales this will work. For a company that works in different countries, has back orders, has multiple Amazon and e-commerce site integrations, this is less suited to your needs.
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    Pros
    Cin7
    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
    Incentivized
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    Erply
    • POS system and reporting
    • Ease of use and trusted use for customers and clients
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    Cons
    Cin7
    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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    Erply
    • They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
    • In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
    • We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.
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    Support Rating
    Cin7
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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    Erply
    No answers on this topic
    Alternatives Considered
    Cin7
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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    Erply
    Stripe may be better for internet and virtual focused sales, while ERPLY shines with their POS system and reader for physical transactions and sales. Stripe has never offered us a physical card reader and the customer support for ERPLY seems to be great and well-versed in the few times we have needed help to set something up. ERPLY is best suited amongst competitions for its ease of use, attractive marketing and branding, and that it just plain works without a headache
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    Return on Investment
    Cin7
    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
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    Erply
    • We put a lot of money and time into developing custom reports with their off shore team that never worked.
    • They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
    • They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.
    Incentivized
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    ScreenShots

    ERPLY Screenshots

    Screenshot of Erply POS viewScreenshot of Erply CRMScreenshot of Erply Multi-store ManagementScreenshot of Erply Inventory ManagementScreenshot of Erply Reporting