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Cin7 Omni vs. InterSystems Ensemble (legacy product)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Omni

    Score7.9 out of 10
    N/ACin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

    $295

    per month

    InterSystems Ensemble (legacy product)

    Score9.5 out of 10
    N/AEnsemble from global company InterSystems was a middleware and application infrastructure offering. It is a legacy product, now replaced by InterSystems IRIS.N/A
    Pricing
    Cin7 OmniInterSystems Ensemble (legacy product)
    Editions & Modules
    Ecommerce
    $295
    per month
    Wholesale
    $295
    per month
    Multichannel
    $450
    per month
    Ecommerce Plus
    $495
    per month
    Wholesale Plus
    $495
    per month
    Multichannel Plus
    $650
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Cin7 OmniInterSystems Ensemble (legacy product)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Score8.7 out of 10
    Enterprises
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    User Ratings
    Cin7 OmniInterSystems Ensemble (legacy product)
    Likelihood to Recommend
    7.8
    (2 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.9
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Cin7 OmniInterSystems Ensemble (legacy product)
    Likelihood to Recommend
    Cin7
    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
    Incentivized
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    Discontinued Products
    • Best suited for fast development with a fundamental emphasis on object orientation
    • Prohibitive costs for very small integration projects
    Read full review
    Pros
    Cin7
    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
    Incentivized
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    Discontinued Products
    • Easy to use: The simplicity of its programming language allows fast learning. Visual environment to generate complex code.
    • Robust: A fall of the system will not be a problem. Never again will information of the transactions in progress be lost. Never more messages lost.
    • Connect to the world: The most popular connection is possible to implement quickly. FTP, File folder, TCP, SMPT, REST.... all method are ready to use. Only define "where" and "how"
    Incentivized
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    Cons
    Cin7
    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
    Incentivized
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    Discontinued Products
    • Given that Ensemble and Cache are one of if not the only true fully object orientated database/development technologies for massive transactional data systems its customizability is extensive and it just comes down to the creativity of the developer to get the products to pretty much do whatever they want to do with it. However, this is not necessarily obvious to newcomers to the technology.
    • The developer community could do with greater participation from the software developers/application specialists and engineers within InterSystems.
    • More extensive documentation and greater access to proven working solutions particularly in the realm of some of the lesser known or new and upcoming technologies.
    Read full review
    Support Rating
    Cin7
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
    Incentivized
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    Discontinued Products
    I have yet to raise an issue with InterSystems WRC that they have been unable to resolve to my satisfaction in the 20+ years that I have worked with their products.
    Read full review
    Alternatives Considered
    Cin7
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
    Incentivized
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    Discontinued Products
    Mirth is another integration platform that we have used but its development, in Java, made us always create new methods every time a new product was integrated. Every connection process had to be developed from the beginning and it was not easy to reuse code. Nor did it allow us to have an extensive catalog of HL7 messaging, having to perform the validation of each and every one of its fields manually.
    Incentivized
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    Return on Investment
    Cin7
    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
    Incentivized
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    Discontinued Products
    • We have integrated 5 laboratories in a treatment monitoring system in less than a month of development. Being able to integrate the following in a period no longer than a week.
    Incentivized
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    ScreenShots

    InterSystems Ensemble (legacy product) Screenshots

    Product screenshot