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Cin7 Omni vs. Katana Cloud Inventory

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Omni

    Score7.9 out of 10
    N/ACin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

    $295

    per month

    Katana Cloud Inventory

    Score4.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Katana's Cloud Inventory Platform creates a centralized view of company inventory to maintain optimal stock levels across all of its locations and track products available for sale. Users can manage incoming orders from all sales channels and issue purchase orders directly from Katana to ensure restocking at the right time and in the right quantities. Katana can be integrated with e-commerce, accounting, and other business software to automate repetitive tasks and get real-time…

    $179

    per month

    Pricing
    Cin7 OmniKatana Cloud Inventory
    Editions & Modules
    Ecommerce
    $295
    per month
    Wholesale
    $295
    per month
    Multichannel
    $450
    per month
    Ecommerce Plus
    $495
    per month
    Wholesale Plus
    $495
    per month
    Multichannel Plus
    $650
    per month
    Starter
    $179
    per month
    Standard
    $359
    per month
    Professional
    $799
    per month
    Professional Plus
    $799
    per month
    Offerings
    Pricing Offerings
    Cin7 OmniKatana Cloud Inventory
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans come with monthly and annual pricing, and you can upgrade or downgrade anytime.
    More Pricing Information
    Features
    Cin7 OmniKatana Cloud Inventory
    Inventory Management
    Comparison of Inventory Management features of Cin7 Omni and Katana Cloud Inventory
    Feature
    Cin7 Omni
    -
    Ratings
    Katana Cloud Inventory
    7.6
    1 Ratings
    1% above category average
    Inventory tracking00 Ratings9.01 Ratings
    Automatic reordering00 Ratings8.01 Ratings
    Reporting and analytics00 Ratings6.01 Ratings
    Fulfillment00 Ratings9.01 Ratings
    Bill of materials management00 Ratings7.01 Ratings
    Invoicing00 Ratings6.01 Ratings
    Accounting integration00 Ratings8.01 Ratings
    User Ratings
    Cin7 OmniKatana Cloud Inventory
    Likelihood to Recommend
    7.8
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 OmniKatana Cloud Inventory
    Likelihood to Recommend
    Cin7
    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
    Incentivized
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    Katana Cloud Inventory
    Katana Cloud Inventory is great for shipping and receiving busiiness. Where things are very cut and dry as far as what comes in and what goes out, this program is excellent at keeping track of these things. We do a lot of custom build items and it is not the greatest for these. A lot of time it is difficult to both enter these items and keep track of these items.
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    Pros
    Cin7
    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
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    Katana Cloud Inventory
    • Tracks incoming and outgoing parts/items
    • Very easy to use and easy to learn.
    • Able to implement the program quickly and begin using because of ease of use
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    Cons
    Cin7
    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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    Katana Cloud Inventory
    • Auto email generated with PO's cannot be permanently altered in my opinion.
    • Different pack sizes of same items do not automatically fill in inventory I've found. For example, we order an item in singles, 4-packs, and 32 packs. In my experience, If we order the 32 pack, it does not show inventory for the smaller unit sizes. Each pack size has a different item number I believe.
    • Fields on the PO are not adjustable in my experience. You must create a template and use the template. You cannot change the PO each time unless you have a template created in my experience.
    • When closing out a sales order, if you invoice from Katana Cloud Inventory and send to Quickbooks, it automatically enables the invoice to receive credit cards in Quickbooks. We use another credit card service (not Quickbooks) and do not want this feature turned on. There is no way to disable it at this time.
    • When being billed for a PO that has been received and that bill is sent over to Quickbooks, it does not show item counts in my expereince. It only translates as a total dollar amount for each line item.
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    Support Rating
    Cin7
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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    Katana Cloud Inventory
    No answers on this topic
    Alternatives Considered
    Cin7
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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    Katana Cloud Inventory
    Our Quickbooks inventory was input incorrectly by a former employee and fixing it would have been more time consuming and less cost effective than to come up with an alternative solution. Katana Cloud Inventory was our alternative solution. Katana Cloud Inventory says that they are working on some of the integration problems with Quickbooks, and once they are fixed, will be a huge help!
    Incentivized
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    Return on Investment
    Cin7
    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
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    Katana Cloud Inventory
    • So far we are still in the process of counting all of our inventory. We use tens of thousands of parts
    • What we do have in inventory already is tracked very well.
    • Parts have been in stock as needed since we implemented Katana Cloud Inventory.
    Incentivized
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    ScreenShots

    Katana Cloud Inventory Screenshots

    Screenshot of Manufacturing operations management with production schedulingScreenshot of Real-time inventory management insights to prevent stockoutsScreenshot of Purchase order management with reorder points and materialsScreenshot of Omnichannel sales management to optimize your order fulfillmentScreenshot of Financial visibility and cloud accounting with inventory syncScreenshot of Shop Floor mobile app