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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cin7 Omni

    Score7.9 out of 10
    N/ACin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.

    $295

    per month

    Mule ESB

    Score8.3 out of 10
    N/AMule ESB, from Mulesoft, is an open source middleware solution.N/A
    Pricing
    Cin7 OmniMule ESB
    Editions & Modules
    Ecommerce
    $295
    per month
    Wholesale
    $295
    per month
    Multichannel
    $450
    per month
    Ecommerce Plus
    $495
    per month
    Wholesale Plus
    $495
    per month
    Multichannel Plus
    $650
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Cin7 OmniMule ESB
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Cin7 OmniMule ESB
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
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    Enterprises
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    IBM DataPower Gateway
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cin7 OmniMule ESB
    Likelihood to Recommend
    7.8
    (2 ratings)
    9.8
    (5 ratings)
    Support Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cin7 OmniMule ESB
    Likelihood to Recommend
    Cin7
    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
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    Salesforce
    If you’re bringing anything into Salesforce you should just invest now into Mule, you will get your money’s worth and find a myriad of uses to build APIs between many other systems. Once you build a component you can easily reuse it as a building block to attach to another source/destination. This makes it easy to ramp up quickly and spread usage of Mule throughout your enterprise. A good value for medium to large companies, but probably cheaper to outsource your job to a consulting firm if you are smaller.
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    Pros
    Cin7
    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
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    Salesforce
    • It is best suited for Rest API development. Mule ESB uses RAML as an API descriptor which is less complex and easy to understand. RAML is an open standard majorly supported by Mulesoft. Once RAML is developed, it is very easy (a few clicks)to create flows corresponding to the resources defined in the RAML. One can also include JSON schema validation in RAML, and with the use of APIkit router, Mule ESB makes the request validation very easy (it's automatic basically.)
    • Mule ESB comes with a large spectrum of community and enterprise connectors. We have connectors for all the major platforms like Facebook, Twitter, Salesforce, SAP, etc. This enables Mule ESB to integrate with the other systems in a faster and more robust way. Mule ESB has many components to fulfill the requirements of each integration (for example batch processing, parallel processing, choice, etc.)
    • Mule API gateway is one of the best tools (modules) of Mulesoft's offering. It supports API governance and management very well. One can easily enforce policies on their APIs with API gateway. It enables some of the must-have features in an API solution (i.e. throttling, oAuth, access levels, etc.)
    • Implementing a CI/CD (DevOps) environment for Mule ESB is a very easy task. Mule majorly uses MAVEN as its build tool, which in turn makes it best suitable for CI/CD approach. Mule also provides MAVEN plugins for auto deployments to the servers. Mule also has a best Unit testing module which is MUnit. MUnit can be used for both Unit and Functional testing, and it is easy to write and generates coverage reports in various formats.
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    Cons
    Cin7
    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
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    Salesforce
    • Make sure to not over-engineer shared components. It can complicate development
    • Create a roadmap for where you are going - if not, you may miss components
    • I suggest getting support, otherwise it could be a difficult learning curve
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    Support Rating
    Cin7
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Cin7
    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
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    Salesforce
    It doesn't have API . We have to go for another API manager. But in Mule, it has both API manager and ESB
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    Return on Investment
    Cin7
    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
    Incentivized
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    Salesforce
    • Overall a great tool for complex integrations
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