TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ciphr

    Score5.5 out of 10
    N/ACiphr's people management solutions span the entire employee lifecycle. Products and services available within the Ciphr suite include: HR software, including in-app AI tools Payroll software Learning management system (LMS) Recruitment software (ATS) Employee benefits platform Payroll bureau and outsourced payroll services Off-the-shelf eLearning content and bespoke eLearning courses Diversity, equality and inclusion (DEI)…N/A

    Freshteam

    Score6 out of 10
    N/AFreshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…

    $591

    per month

    Pricing
    CiphrFreshteam
    Editions & Modules
    No answers on this topic
    Free
    0 (upto 50 employees)
    per month
    Growth
    $59 platform fee + $1 per employee
    per month
    Pro
    $99 platform fee + $2 per employee
    per month
    Enterprise
    $169 platform fee + $4 per employee
    per month
    Offerings
    Pricing Offerings
    CiphrFreshteam
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing is based on a per user, per month basis. Typical contract duration is 3 or 5 years, although other options are available.—
    More Pricing Information
    Community Pulse
    CiphrFreshteam
    Considered Both Products
    Ciphr
    No answer on this topic
    Freshworks Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    11 Answers
    Features
    CiphrFreshteam
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Ciphr and Freshteam
    Feature
    Ciphr
    -
    Ratings
    Freshteam
    8.1
    12 Ratings
    2% above category average
    Job Requisition Management00 Ratings8.912 Ratings
    Company Website Posting00 Ratings7.010 Ratings
    Publish to Social Media00 Ratings8.96 Ratings
    Job Search Site Posting00 Ratings8.910 Ratings
    Customized Application Form00 Ratings8.011 Ratings
    Resume Management00 Ratings8.011 Ratings
    Duplicate Candidate Prevention00 Ratings7.111 Ratings
    Candidate Search00 Ratings7.011 Ratings
    Applicant Tracking00 Ratings9.012 Ratings
    Collaboration00 Ratings8.011 Ratings
    Task Creation and Delegation00 Ratings8.010 Ratings
    Email Templates00 Ratings8.011 Ratings
    User Permissions00 Ratings8.012 Ratings
    Notifications and Alerts00 Ratings7.012 Ratings
    Reporting00 Ratings9.011 Ratings
    Best Alternatives
    CiphrFreshteam
    Small Businesses
    UZIO
    Score9.4 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CiphrFreshteam
    Likelihood to Recommend
    8.0
    (1 ratings)
    1.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    CiphrFreshteam
    Likelihood to Recommend
    Ciphr
    Everything appeared to be in order based on the sales pitch. It wasn't until the post-implementation stage that we understood what wasn't included or was an additional expense. This has restricted our ability to use the system. The help desk is typically helpful and sympathetic, however, it sometimes takes a while for a solution to be provided.
    Incentivized
    Read full review
    Freshworks Inc
    We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
    Read full review
    Pros
    Ciphr
    • It's easy to use, and the layout makes it simple to get around to the areas you're interested in.
    • Affordability Support for the implementation of new procedures.
    • Also, everything is arranged in a way that makes it easy to locate distinct parts.
    Incentivized
    Read full review
    Freshworks Inc
    • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
    • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
    • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
    Incentivized
    Read full review
    Cons
    Ciphr
    • Due to its high price, it hasn't been able to alleviate much of the time-consuming administrative strain.
    • No assistance options may be found in several parts, making it difficult for newcomers to understand.
    Incentivized
    Read full review
    Freshworks Inc
    • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
    • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
    • Analytics - hard to use and not particularly useful.
    Incentivized
    Read full review
    Usability
    Ciphr
    No answers on this topic
    Freshworks Inc
    Not usable, not able to undo the premium features to enable any downgrade request
    Read full review
    Alternatives Considered
    Ciphr
    We've been able to give more specific management information, but the expense of the new modules hasn't eliminated much of the time-consuming admin load. Training and implementation were too fast-paced for our liking. In the event this is your first time using an HR Management system, make sure you perform an extensive investigation.
    Incentivized
    Read full review
    Freshworks Inc
    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Incentivized
    Read full review
    Return on Investment
    Ciphr
    • Streamlined processes; decreased paperwork; increased productivity.
    Incentivized
    Read full review
    Freshworks Inc
    • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
    • This has really given a good ROI overall.
    • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
    Read full review
    ScreenShots

    Ciphr Screenshots

    Screenshot of Ciphr's sign in screenScreenshot of Ciphr HR software dashboardScreenshot of Ciphr payrollScreenshot of an example of the in-app guides for HR admins and end users that make it easier to use Ciphr HR softwareScreenshot of the in-built analytics functionality that help make sense of HR data

    Freshteam Screenshots

    Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations