Good value for growing startup
November 29, 2021

Good value for growing startup

Aviva Rosman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Freshteam

We selected Freshteam as our applicant tracking system to help us with recruitment and hiring. The system is designed to make it easy to move applicants from stage to stage, with some built-in automation to allow for more efficient screening and hiring. We typically had about 1 - 6 roles open at any one time.
  • Automation: setting up automatic update emails for candidates.
  • Easy view into applicants by stage.
  • Ability to set up a professional-looking career page.
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
  • Applicant stage tracking.
  • Automated follow ups.
  • Career page.
  • Support for small startup without dedicated HR (positive).
  • Professional career page.
  • Easy view into applicant progress.
Freshteam is less expensive than other ATSs - although it has less functionalist as well, it does a lot of things well, especially for the price. I think it has good value as long as a company is willing to invest the time in understanding how it works and augmenting the features that are missing with other products.

Do you think Freshteam delivers good value for the price?

Yes

Are you happy with Freshteam's feature set?

Yes

Did Freshteam live up to sales and marketing promises?

Yes

Did implementation of Freshteam go as expected?

Yes

Would you buy Freshteam again?

No

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.

Freshteam Feature Ratings

Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
7
Customized Application Form
6
Resume Management
8
Duplicate Candidate Prevention
7
Candidate Search
5
Applicant Tracking
7
Collaboration
7
Task Creation and Delegation
7
Email Templates
8
User Permissions
5
Notifications and Alerts
5
Reporting
7