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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ciphr

    Score5.5 out of 10
    N/ACiphr's people management solutions span the entire employee lifecycle. Products and services available within the Ciphr suite include: HR software, including in-app AI tools Payroll software Learning management system (LMS) Recruitment software (ATS) Employee benefits platform Payroll bureau and outsourced payroll services Off-the-shelf eLearning content and bespoke eLearning courses Diversity, equality and inclusion (DEI)…N/A

    Frontline HCM

    Score7.8 out of 10
    N/AN/AN/A
    Pricing
    CiphrFrontline HCM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CiphrFrontline HCM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing is based on a per user, per month basis. Typical contract duration is 3 or 5 years, although other options are available.—
    More Pricing Information
    Community Pulse
    CiphrFrontline HCM
    Considered Both Products
    Ciphr
    No answer on this topic
    Frontline Education
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    CiphrFrontline HCM
    Small Businesses
    UZIO
    Score9.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    PeopleStrong
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CiphrFrontline HCM
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.1
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CiphrFrontline HCM
    Likelihood to Recommend
    Ciphr
    Everything appeared to be in order based on the sales pitch. It wasn't until the post-implementation stage that we understood what wasn't included or was an additional expense. This has restricted our ability to use the system. The help desk is typically helpful and sympathetic, however, it sometimes takes a while for a solution to be provided.
    Incentivized
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    Frontline Education
    Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
    Incentivized
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    Pros
    Ciphr
    • It's easy to use, and the layout makes it simple to get around to the areas you're interested in.
    • Affordability Support for the implementation of new procedures.
    • Also, everything is arranged in a way that makes it easy to locate distinct parts.
    Incentivized
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    Frontline Education
    • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
    • Works on different digital devices including phones, tablets, and computers.
    • Easily track your balances by looking at your account history.
    • Delete requests you have already submitted.
    Incentivized
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    Cons
    Ciphr
    • Due to its high price, it hasn't been able to alleviate much of the time-consuming administrative strain.
    • No assistance options may be found in several parts, making it difficult for newcomers to understand.
    Incentivized
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    Frontline Education
    • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
    • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
    • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
    Incentivized
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    Likelihood to Renew
    Ciphr
    No answers on this topic
    Frontline Education
    Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
    Incentivized
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    Usability
    Ciphr
    No answers on this topic
    Frontline Education
    While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
    Incentivized
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    Reliability and Availability
    Ciphr
    No answers on this topic
    Frontline Education
    There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
    Incentivized
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    Performance
    Ciphr
    No answers on this topic
    Frontline Education
    No issues reported by end users of slow or not loading pages.
    Incentivized
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    Support Rating
    Ciphr
    No answers on this topic
    Frontline Education
    Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
    Incentivized
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    In-Person Training
    Ciphr
    No answers on this topic
    Frontline Education
    Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
    Incentivized
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    Implementation Rating
    Ciphr
    No answers on this topic
    Frontline Education
    Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
    Incentivized
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    Alternatives Considered
    Ciphr
    We've been able to give more specific management information, but the expense of the new modules hasn't eliminated much of the time-consuming admin load. Training and implementation were too fast-paced for our liking. In the event this is your first time using an HR Management system, make sure you perform an extensive investigation.
    Incentivized
    Read full review
    Frontline Education
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
    Incentivized
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    Scalability
    Ciphr
    No answers on this topic
    Frontline Education
    Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
    Incentivized
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    Return on Investment
    Ciphr
    • Streamlined processes; decreased paperwork; increased productivity.
    Incentivized
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    Frontline Education
    • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
    Incentivized
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    ScreenShots

    Ciphr Screenshots

    Screenshot of Ciphr's sign in screenScreenshot of Ciphr HR software dashboardScreenshot of Ciphr payrollScreenshot of an example of the in-app guides for HR admins and end users that make it easier to use Ciphr HR softwareScreenshot of the in-built analytics functionality that help make sense of HR data