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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frontline HCM

    Score7.8 out of 10
    N/AN/AN/A
    Pricing
    Frontline HCM
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Frontline HCM
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Frontline HCM
    Considered Both Products
    Frontline Education
    Chose Frontline HCM
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to …
    Incentivized
    Chose Frontline HCM
    I have used ReadySub in a previous district, but at a different level than I use Aesop Online. Aesop definitely has familiarity in Illinois school district versus other vendors. Additionally, because we utilize Frontline Recruiting & Hiring, there is minor integration there …
    Incentivized
    Chose Frontline HCM
    Frontline is great for a sub management system but I would say that Paycom is a great overall HR system. Paycom has more options.
    Incentivized
    Chose Frontline HCM
    Frontline is really the only service I've encountered in my last 15 years in public education. Because it is understandable, easy to use, and clear to managers, I would not say it has much room for improvement. It integrates well with other systems we have, which is a plus. We …
    Incentivized
    Chose Frontline HCM
    Frontline Absence Management (formerly Aesop) was clearly above eSchoolPlus and all other substitute fulfillment systems. Our previous software, Subfinder, was purchased by Frontline several years after we migrated to Frontline Absence Management (formerly Aesop). Frontline …
    Incentivized
    Chose Frontline HCM
    Red Rover was recently purchased by the Van Buren / Belleville school district. It offers a more complete picture of my activity. It gives me a drop down of all available assignments with a 3 month view that I can use to make educated decisions about any assignments I would …
    Incentivized
    Chose Frontline HCM
    This is our first online absence management system.
    Incentivized
    Chose Frontline HCM
    Google Classroom is great for what it offers teachers in the classroom, but it isn’t an Absence Management software so it’s not comparable to Frontline Absence Management (formerly Aesop).
    Incentivized
    Chose Frontline HCM
    I have only used Frontline.
    Incentivized
    Chose Frontline HCM
    I have only used Frontline and it has been easy to use. I have worked in two different school districts and both used it and it was great.
    Incentivized
    Chose Frontline HCM
    I believe this is a top-rated product and a company used by many school districts. The cost is difficult to swallow, as are a lot of their products, but Frontline is in a niche market and has made a name for themselvs in education. This isn't anything overly flashy, but gets …
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    User Ratings
    Frontline HCM
    Likelihood to Recommend
    8.1
    (16 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    Usability
    9.0
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    Ease of integration
    7.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    User Testimonials
    Frontline HCM
    Likelihood to Recommend
    Frontline Education
    Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
    Incentivized
    Read full review
    Pros
    Frontline Education
    • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
    • Works on different digital devices including phones, tablets, and computers.
    • Easily track your balances by looking at your account history.
    • Delete requests you have already submitted.
    Incentivized
    Read full review
    Cons
    Frontline Education
    • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
    • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
    • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
    Incentivized
    Read full review
    Likelihood to Renew
    Frontline Education
    Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
    Incentivized
    Read full review
    Usability
    Frontline Education
    While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
    Incentivized
    Read full review
    Reliability and Availability
    Frontline Education
    There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
    Incentivized
    Read full review
    Performance
    Frontline Education
    No issues reported by end users of slow or not loading pages.
    Incentivized
    Read full review
    Support Rating
    Frontline Education
    Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
    Incentivized
    Read full review
    In-Person Training
    Frontline Education
    Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
    Incentivized
    Read full review
    Implementation Rating
    Frontline Education
    Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
    Incentivized
    Read full review
    Alternatives Considered
    Frontline Education
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
    Incentivized
    Read full review
    Scalability
    Frontline Education
    Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
    Incentivized
    Read full review
    Return on Investment
    Frontline Education
    • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
    Incentivized
    Read full review
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