CiraSync vs. FullContact

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CiraSync
Score 9.0 out of 10
N/A
Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.
$1
per month
FullContact
Score 8.0 out of 10
N/A
FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing campaigns.N/A
Pricing
CiraSyncFullContact
Editions & Modules
Enterprise Edition
$1
per user, per month
No answers on this topic
Offerings
Pricing Offerings
CiraSyncFullContact
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
CiraSyncFullContact
Small Businesses
Affinity
Affinity
Score 9.1 out of 10
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 8.7 out of 10
mParticle
mParticle
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CiraSyncFullContact
Likelihood to Recommend
9.7
(4 ratings)
8.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.3
(4 ratings)
10.0
(2 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CiraSyncFullContact
Likelihood to Recommend
Cira Apps
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone. It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
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FullContact Inc.
This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
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Pros
Cira Apps
  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
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FullContact Inc.
  • Sharing contacts.
  • Easy to edit.
  • Nice interface.
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Cons
Cira Apps
  • I'd like to see a few different options regarding licensing option.
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FullContact Inc.
  • Needs to allow for more than 50 business card transcriptions per month
  • Sometimes tries to merge contacts that are not the same person
  • Does not sync individual account with business account
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Likelihood to Renew
Cira Apps
No answers on this topic
FullContact Inc.
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
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Usability
Cira Apps
No answers on this topic
FullContact Inc.
Very easy to use online and great mobile app as well
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Reliability and Availability
Cira Apps
No answers on this topic
FullContact Inc.
Automatically updates contacts daily
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Performance
Cira Apps
No answers on this topic
FullContact Inc.
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
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Support Rating
Cira Apps
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
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FullContact Inc.
Their support is very responsive and friendly.
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In-Person Training
Cira Apps
No answers on this topic
FullContact Inc.
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
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Online Training
Cira Apps
No answers on this topic
FullContact Inc.
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
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Implementation Rating
Cira Apps
No answers on this topic
FullContact Inc.
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
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Alternatives Considered
Cira Apps
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
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FullContact Inc.
FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
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Scalability
Cira Apps
No answers on this topic
FullContact Inc.
Easily updates contact information
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Return on Investment
Cira Apps
  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
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FullContact Inc.
  • Positive that the time is not spent updating individual phones.
  • Negative in that if someone alters a contact, it will need fixed.
  • Positive that users don't waste time calling wrong numbers.
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