What users are saying about
5 Ratings
13 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Feature Set Ratings

    Sales Force Automation

    CiraSync

    Feature Set Not Supported
    N/A
    2.3

    Maximizer CRM

    23%
    Maximizer CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Workflow management

    N/A
    0 Ratings
    1.4
    14%
    4 Ratings

    Territory management

    N/A
    0 Ratings
    1.4
    14%
    4 Ratings

    Opportunity management

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    1.4
    14%
    4 Ratings

    Contract management

    N/A
    0 Ratings
    3.8
    38%
    4 Ratings

    Quote & order management

    N/A
    0 Ratings
    1.7
    17%
    3 Ratings

    Interaction tracking

    N/A
    0 Ratings
    4.3
    43%
    5 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    2.9
    29%
    5 Ratings

    Customer Service & Support

    CiraSync

    Feature Set Not Supported
    N/A
    1.8

    Maximizer CRM

    18%
    Maximizer CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    1.8
    18%
    4 Ratings

    Call center management

    N/A
    0 Ratings
    1.8
    18%
    3 Ratings

    Help desk management

    N/A
    0 Ratings
    1.9
    19%
    3 Ratings

    Marketing Automation

    CiraSync

    Feature Set Not Supported
    N/A
    1.7

    Maximizer CRM

    17%
    Maximizer CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Email marketing

    N/A
    0 Ratings
    1.4
    14%
    5 Ratings

    CRM Project Management

    CiraSync

    Feature Set Not Supported
    N/A
    1.8

    Maximizer CRM

    18%
    Maximizer CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    1.5
    15%
    3 Ratings

    Reporting

    N/A
    0 Ratings
    2.0
    20%
    4 Ratings

    CRM Reporting & Analytics

    CiraSync

    Feature Set Not Supported
    N/A
    1.9

    Maximizer CRM

    19%
    Maximizer CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    1.8
    18%
    5 Ratings

    Customizable reports

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Customization

    CiraSync

    Feature Set Not Supported
    N/A
    1.4

    Maximizer CRM

    14%
    Maximizer CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    1.4
    14%
    5 Ratings

    Custom objects

    N/A
    0 Ratings
    1.1
    11%
    4 Ratings

    Scripting environment

    N/A
    0 Ratings
    1.4
    14%
    5 Ratings

    API for custom integration

    N/A
    0 Ratings
    1.6
    16%
    5 Ratings

    Security

    CiraSync

    Feature Set Not Supported
    N/A
    2.0

    Maximizer CRM

    20%
    Maximizer CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    2.0
    20%
    3 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    2.0
    20%
    4 Ratings

    Social CRM

    CiraSync

    Feature Set Not Supported
    N/A
    1.4

    Maximizer CRM

    14%
    Maximizer CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    1.4
    14%
    3 Ratings

    Social engagement

    N/A
    0 Ratings
    1.4
    14%
    3 Ratings

    Integrations with 3rd-party Software

    CiraSync

    Feature Set Not Supported
    N/A
    1.3

    Maximizer CRM

    13%
    Maximizer CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    1.3
    13%
    5 Ratings

    Compensation management

    N/A
    0 Ratings
    1.3
    13%
    4 Ratings

    Platform

    CiraSync

    Feature Set Not Supported
    N/A
    2.0

    Maximizer CRM

    20%
    Maximizer CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    2.0
    20%
    5 Ratings

    Attribute Ratings

    • CiraSync is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.7

    CiraSync

    97%
    4 Ratings
    1.9

    Maximizer CRM

    19%
    5 Ratings

    Likelihood to Renew

    CiraSync

    N/A
    0 Ratings
    10.0

    Maximizer CRM

    100%
    1 Rating

    Usability

    CiraSync

    N/A
    0 Ratings
    1.0

    Maximizer CRM

    10%
    1 Rating

    Support Rating

    8.5

    CiraSync

    85%
    5 Ratings
    1.0

    Maximizer CRM

    10%
    3 Ratings

    Likelihood to Recommend

    CiraSync

    CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
    Anonymous | TrustRadius Reviewer

    Maximizer CRM

    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience].This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Javier Ortiz | TrustRadius Reviewer

    Pros

    CiraSync

    • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
    • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
    • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
    Anonymous | TrustRadius Reviewer

    Maximizer CRM

    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Len Masek | TrustRadius Reviewer

    Cons

    CiraSync

    • I'd like to see a few different options regarding licensing option.
    Anonymous | TrustRadius Reviewer

    Maximizer CRM

    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    AROOP VACHALI | TrustRadius Reviewer

    Pricing Details

    CiraSync

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1 per month

    CiraSync Editions & Modules

    Edition
    Enterprise Edition$11
    1. per user, per month
    Additional Pricing Details

    Maximizer CRM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $29

    Starting Price

    $29 Per User / Month

    Maximizer CRM Editions & Modules

    On-premise Edition
    Business Plus$491
    Insights$891
    1. Per User / Month
    SaaS Edition
    Small Office$291
    Business Plus$491
    Insights$891
    1. Per User / Month
    Additional Pricing Details
    All pricing in USD. Monthly no contract subscription option available.

    Likelihood to Renew

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Maximizer CRM

    Maximizer CRM 10.0
    Based on 1 answer
    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Shayne Froelich | TrustRadius Reviewer

    Usability

    CiraSync

    No score
    No answers yet
    No answers on this topic

    Maximizer CRM

    Maximizer CRM 1.0
    Based on 1 answer
    The CRM didn’t have the capability I expected
    Javier Ortiz | TrustRadius Reviewer

    Support Rating

    CiraSync

    CiraSync 8.5
    Based on 5 answers
    The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
    Anonymous | TrustRadius Reviewer

    Maximizer CRM

    Maximizer CRM 1.0
    Based on 3 answers
    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Shayne Froelich | TrustRadius Reviewer

    Alternatives Considered

    CiraSync

    We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
    Anonymous | TrustRadius Reviewer

    Maximizer CRM

    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Thomas Laut | TrustRadius Reviewer

    Return on Investment

    CiraSync

    • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
    Anonymous | TrustRadius Reviewer

    Maximizer CRM

    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Len Masek | TrustRadius Reviewer

    Screenshots

    CiraSync

    Maximizer CRM

    Add comparison