What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 5 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4 out of 100
Based on 13 reviews and ratings
Feature Set Ratings
Sales Force Automation
CiraSync
Feature Set Not Supported
N/A

2.3
Maximizer CRM
23%
Maximizer CRM ranks higher in 9/9 features
Maximizer CRM ranks higher in 9/9 features
Customer data management / contact management
N/A
0 Ratings

2.0
20%
5 Ratings
Workflow management
N/A
0 Ratings

1.4
14%
4 Ratings
Territory management
N/A
0 Ratings

1.4
14%
4 Ratings
Opportunity management
N/A
0 Ratings

2.0
20%
5 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings

1.4
14%
4 Ratings
Contract management
N/A
0 Ratings

3.8
38%
4 Ratings
Quote & order management
N/A
0 Ratings

1.7
17%
3 Ratings
Interaction tracking
N/A
0 Ratings

4.3
43%
5 Ratings
Channel / partner relationship management
N/A
0 Ratings

2.9
29%
5 Ratings
Customer Service & Support
CiraSync
Feature Set Not Supported
N/A

1.8
Maximizer CRM
18%
Maximizer CRM ranks higher in 3/3 features
Maximizer CRM ranks higher in 3/3 features
Case management
N/A
0 Ratings

1.8
18%
4 Ratings
Call center management
N/A
0 Ratings

1.8
18%
3 Ratings
Help desk management
N/A
0 Ratings

1.9
19%
3 Ratings
Marketing Automation
CiraSync
Feature Set Not Supported
N/A

1.7
Maximizer CRM
17%
Maximizer CRM ranks higher in 2/2 features
Maximizer CRM ranks higher in 2/2 features
Lead management
N/A
0 Ratings

2.0
20%
5 Ratings
Email marketing
N/A
0 Ratings

1.4
14%
5 Ratings
CRM Project Management
CiraSync
Feature Set Not Supported
N/A

1.8
Maximizer CRM
18%
Maximizer CRM ranks higher in 3/3 features
Maximizer CRM ranks higher in 3/3 features
Task management
N/A
0 Ratings

2.0
20%
5 Ratings
Billing and invoicing management
N/A
0 Ratings

1.5
15%
3 Ratings
Reporting
N/A
0 Ratings

2.0
20%
4 Ratings
CRM Reporting & Analytics
CiraSync
Feature Set Not Supported
N/A

1.9
Maximizer CRM
19%
Maximizer CRM ranks higher in 3/3 features
Maximizer CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings

2.0
20%
5 Ratings
Pipeline visualization
N/A
0 Ratings

1.8
18%
5 Ratings
Customizable reports
N/A
0 Ratings

2.0
20%
5 Ratings
Customization
CiraSync
Feature Set Not Supported
N/A

1.4
Maximizer CRM
14%
Maximizer CRM ranks higher in 4/4 features
Maximizer CRM ranks higher in 4/4 features
Custom fields
N/A
0 Ratings

1.4
14%
5 Ratings
Custom objects
N/A
0 Ratings

1.1
11%
4 Ratings
Scripting environment
N/A
0 Ratings

1.4
14%
5 Ratings
API for custom integration
N/A
0 Ratings

1.6
16%
5 Ratings
Security
CiraSync
Feature Set Not Supported
N/A

2.0
Maximizer CRM
20%
Maximizer CRM ranks higher in 2/2 features
Maximizer CRM ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings

2.0
20%
3 Ratings
Role-based user permissions
N/A
0 Ratings

2.0
20%
4 Ratings
Social CRM
CiraSync
Feature Set Not Supported
N/A

1.4
Maximizer CRM
14%
Maximizer CRM ranks higher in 2/2 features
Maximizer CRM ranks higher in 2/2 features
Social data
N/A
0 Ratings

1.4
14%
3 Ratings
Social engagement
N/A
0 Ratings

1.4
14%
3 Ratings
Integrations with 3rd-party Software
CiraSync
Feature Set Not Supported
N/A

1.3
Maximizer CRM
13%
Maximizer CRM ranks higher in 2/2 features
Maximizer CRM ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings

1.3
13%
5 Ratings
Compensation management
N/A
0 Ratings

1.3
13%
4 Ratings
Platform
CiraSync
Feature Set Not Supported
N/A

2.0
Maximizer CRM
20%
Maximizer CRM ranks higher in 1/1 features
Maximizer CRM ranks higher in 1/1 features
Mobile access
N/A
0 Ratings

2.0
20%
5 Ratings
Attribute Ratings
- CiraSync is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.7
CiraSync
97%
4 Ratings

1.9
Maximizer CRM
19%
5 Ratings
Likelihood to Renew
CiraSync
N/A
0 Ratings

10.0
Maximizer CRM
100%
1 Rating
Usability
CiraSync
N/A
0 Ratings

1.0
Maximizer CRM
10%
1 Rating
Support Rating
8.5
CiraSync
85%
5 Ratings

1.0
Maximizer CRM
10%
3 Ratings
Likelihood to Recommend
CiraSync
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesMaximizer CRM
It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience].This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
Director Of Business Development
Donovan & Cromwell Reclamation AssociatesLegal Services, 1-10 employees
Pros
CiraSync
- Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
- Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
- A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesMaximizer CRM
- Shared Calendar
- Customer Service cases
- Common database of customer information
Client Services, Mission Critical Solutions
E Technologies, Inc.Information Technology & Services, 1-10 employees
Cons
CiraSync
- I'd like to see a few different options regarding licensing option.

Verified User
Administrator in Information Technology
Government Administration Company, 201-500 employeesMaximizer CRM
- Handling large data. Maximizer needs to improve on this.
- Add additional user-friendly shortcuts for the most frequently used functions in the web version.
- There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
CRM Analyst
Central EquityReal Estate, 201-500 employees
Pricing Details
CiraSync
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1 per month
CiraSync Editions & Modules
Edition
Enterprise Edition | $11 |
---|
- per user, per month
Additional Pricing Details
—Maximizer CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29
Starting Price
$29 Per User / Month
Maximizer CRM Editions & Modules
On-premise Edition
Business Plus | $491 |
---|---|
Insights | $891 |
- Per User / Month
SaaS Edition
Small Office | $291 |
---|---|
Business Plus | $491 |
Insights | $891 |
- Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.Likelihood to Renew
CiraSync
No score
No answers yet
No answers on this topic
Maximizer CRM
Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Analyst
Manitoba Public InsuranceInsurance, 1001-5000 employees
Usability
CiraSync
No score
No answers yet
No answers on this topic
Maximizer CRM
Maximizer CRM 1.0
Based on 1 answer
The CRM didn’t have the capability I expected
Director Of Business Development
Donovan & Cromwell Reclamation AssociatesLegal Services, 1-10 employees
Support Rating
CiraSync
CiraSync 8.5
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

Verified User
Professional in Information Technology
Construction Company, 201-500 employeesMaximizer CRM
Maximizer CRM 1.0
Based on 3 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Analyst
Manitoba Public InsuranceInsurance, 1001-5000 employees
Alternatives Considered
CiraSync
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesMaximizer CRM
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Regional Sales Manager
Buckeye ShapeformDefense & Space, 51-200 employees
Return on Investment
CiraSync
- It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

Verified User
Director in Corporate
Hospital & Health Care Company, 51-200 employeesMaximizer CRM
- It allows us to maximize our service billing
- It is easy to generate service quotes
- It is easy to follow up on leads.
Client Services, Mission Critical Solutions
E Technologies, Inc.Information Technology & Services, 1-10 employees