What users are saying about
5 Ratings
11 Ratings
5 Ratings
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Score 9.4 out of 100
11 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

CiraSync

CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Anonymous | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.
Len Masek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CiraSync
Maximizer CRM
7.7
Customer data management / contact management
CiraSync
Maximizer CRM
9.9
Workflow management
CiraSync
Maximizer CRM
5.0
Territory management
CiraSync
Maximizer CRM
5.3
Opportunity management
CiraSync
Maximizer CRM
9.8
Integration with email client (e.g., Outlook or Gmail)
CiraSync
Maximizer CRM
5.2
Contract management
CiraSync
Maximizer CRM
9.8
Quote & order management
CiraSync
Maximizer CRM
7.0
Interaction tracking
CiraSync
Maximizer CRM
7.2
Channel / partner relationship management
CiraSync
Maximizer CRM
9.7

Customer Service & Support

CiraSync
Maximizer CRM
8.3
Case management
CiraSync
Maximizer CRM
8.0
Call center management
CiraSync
Maximizer CRM
8.0
Help desk management
CiraSync
Maximizer CRM
9.0

Marketing Automation

CiraSync
Maximizer CRM
7.5
Lead management
CiraSync
Maximizer CRM
9.8
Email marketing
CiraSync
Maximizer CRM
5.2

CRM Project Management

CiraSync
Maximizer CRM
8.5
Task management
CiraSync
Maximizer CRM
9.8
Billing and invoicing management
CiraSync
Maximizer CRM
6.0
Reporting
CiraSync
Maximizer CRM
9.7

CRM Reporting & Analytics

CiraSync
Maximizer CRM
9.1
Forecasting
CiraSync
Maximizer CRM
9.8
Pipeline visualization
CiraSync
Maximizer CRM
7.9
Customizable reports
CiraSync
Maximizer CRM
9.8

Customization

CiraSync
Maximizer CRM
4.6
Custom fields
CiraSync
Maximizer CRM
5.4
Custom objects
CiraSync
Maximizer CRM
2.0
Scripting environment
CiraSync
Maximizer CRM
5.0
API for custom integration
CiraSync
Maximizer CRM
6.2

Security

CiraSync
Maximizer CRM
10.0
Single sign-on capability
CiraSync
Maximizer CRM
10.0
Role-based user permissions
CiraSync
Maximizer CRM
10.0

Social CRM

CiraSync
Maximizer CRM
5.0
Social data
CiraSync
Maximizer CRM
5.0
Social engagement
CiraSync
Maximizer CRM
5.0

Integrations with 3rd-party Software

CiraSync
Maximizer CRM
4.2
Marketing automation
CiraSync
Maximizer CRM
4.2
Compensation management
CiraSync
Maximizer CRM
4.2

Platform

CiraSync
Maximizer CRM
9.8
Mobile access
CiraSync
Maximizer CRM
9.8

Pros

CiraSync

  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Anonymous | TrustRadius Reviewer

Maximizer CRM

  • User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
  • Simple, not at all complicated.
  • Ideal for small to medium size business.
AROOP VACHALI | TrustRadius Reviewer

Cons

CiraSync

  • I'd like to see a few different options regarding licensing option.
Anonymous | TrustRadius Reviewer

Maximizer CRM

  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
Shayne Froelich | TrustRadius Reviewer

Likelihood to Renew

CiraSync

No score
No answers yet
No answers on this topic

Maximizer CRM

Maximizer CRM 10.0
Based on 1 answer
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Shayne Froelich | TrustRadius Reviewer

Support Rating

CiraSync

CiraSync 8.7
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
Anonymous | TrustRadius Reviewer

Maximizer CRM

Maximizer CRM 8.0
Based on 2 answers
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
Shayne Froelich | TrustRadius Reviewer

Alternatives Considered

CiraSync

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Anonymous | TrustRadius Reviewer

Maximizer CRM

We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Thomas Laut | TrustRadius Reviewer

Return on Investment

CiraSync

  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
Anonymous | TrustRadius Reviewer

Maximizer CRM

  • It allows us to maximize our service billing
  • It is easy to generate service quotes
  • It is easy to follow up on leads.
Len Masek | TrustRadius Reviewer

Screenshots

CiraSync

Maximizer CRM

Pricing Details

CiraSync

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CiraSync Editions & Modules

Additional Pricing Details

Maximizer CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition
Business Plus$491
Insights$891
  1. Per User / Month
SaaS Edition
Small Office$291
Business Plus$491
Insights$891
  1. Per User / Month
Additional Pricing Details
All pricing in USD. Monthly no contract subscription option available.

Rating Summary

Likelihood to Recommend

CiraSync
9.7
Maximizer CRM
8.0

Likelihood to Renew

CiraSync
Maximizer CRM
10.0

Support Rating

CiraSync
8.7
Maximizer CRM
8.0

Add comparison