CiraSync vs Maximizer CRM

Likelihood to Recommend

CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.

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Verified User

Director in Information Technology

Non-profit Organization Management Company, 51-200 employees

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Maximizer CRM is a great tool for customer relationship management. I would like to see more integration with other CRM programs to allow existing data to be easily imported. I would like to see an expanded calendar with better visibility to different users. For the price, it is a very powerful tool that we use daily.

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Len Masek

Client Services, Mission Critical Solutions

E Technologies, Inc.Information Technology & Services, 1-10 employees

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Feature Rating Comparison

CiraSync

Maximizer CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

CiraSync

Maximizer CRM

Case management

Call center management

Help desk management

CiraSync

Maximizer CRM

Lead management

Email marketing

CiraSync

Marketing automation

Compensation management

CiraSync

Maximizer CRM

Mobile access

Pros

Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.

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Verified User

Director in Corporate

Hospital & Health Care Company, 51-200 employees

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User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
Simple, not at all complicated.
Ideal for small to medium size business.

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AROOP VACHALI

CRM Analyst

Central EquityReal Estate, 201-500 employees

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Cons

I'd like to see a few different options regarding licensing option.

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Verified User

Administrator in Information Technology

Government Administration Company, 201-500 employees

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It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.

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Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Maximizer CRM 10.0

Based on 1 answer

We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.

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Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

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Support Rating

CiraSync 8.7

Based on 5 answers

The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

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Verified User

Professional in Information Technology

Construction Company, 201-500 employees

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Maximizer CRM 8.0

Based on 2 answers

The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.

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Shayne Froelich

Analyst

Manitoba Public InsuranceInsurance, 1001-5000 employees

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Alternatives Considered

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.

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Verified User

Director in Information Technology

Non-profit Organization Management Company, 51-200 employees

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We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.

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Thomas Laut

Regional Sales Manager

Buckeye ShapeformDefense & Space, 51-200 employees

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Return on Investment

It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.

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Verified User

Director in Corporate

Hospital & Health Care Company, 51-200 employees

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It allows us to maximize our service billing
It is easy to generate service quotes
It is easy to follow up on leads.

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Len Masek

Client Services, Mission Critical Solutions

E Technologies, Inc.Information Technology & Services, 1-10 employees

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Pricing Details

General

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$29*

* per user/Month

Maximizer CRM Editions & Modules

On-premise Edition

Business Plus	$49¹
Insights	$89¹

Per User / Month

SaaS Edition

Small Office	$29¹
Business Plus	$49¹
Insights	$89¹

Per User / Month

Additional Pricing Details

All pricing in USD. Monthly no contract subscription option available.

Rating Summary

CiraSync

Maximizer CRM

CiraSync

Maximizer CRM

CiraSync

Maximizer CRM

Likelihood to Recommend

CiraSync

Maximizer CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

CiraSync

Maximizer CRM

Cons

CiraSync

Maximizer CRM

Likelihood to Renew

CiraSync

Maximizer CRM

Support Rating

CiraSync

Maximizer CRM

Alternatives Considered

CiraSync

Maximizer CRM

Return on Investment

CiraSync

Maximizer CRM

Screenshots

CiraSync

Maximizer CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

CiraSync Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Maximizer CRM Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

Rating Summary

Add comparison