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May 27, 2020
We use Maximizer CRM as our primary customer relationship management software. We track our customers with it, we manage our service organization and everyone in the company uses the shared calendar. Maximizer is very intuitive, easy to learn, and very powerful for what we use it for. We use both the enterprise version as well as the mobile app.
- Shared Calendar
- Customer Service cases
- Common database of customer information
- The integration into email could be smoother
- It is could use a better database for tracking installed equipment
- The import of contacts is clunky
We at Central Equity use Maximizer CRM for managing our clients and consultants. Maximizer is the single truth of our client and prospective client management.
- User-friendly, straightforward menus, and not many hidden attributes that you need to dig deep into.
- Simple, not at all complicated.
- Ideal for small to medium size business.
- Handling large data. Maximizer needs to improve on this.
- Add additional user-friendly shortcuts for the most frequently used functions in the web version.
- There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
June 09, 2016
Maximizer CRM is used by the entire organization to store all customer contacts for sales for the company. It was also used to store information on each sales department and their organizational structure.
- It is VERY customizable and flexible.
- Once set up, it is very easy for end users to search for and use the data contained inside.
- Easy to set up security roles and permissions makes it easy to show/hide information based on the permission.
- It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
- The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
We used Maximizer within our sales and customer service departments to track e-mails, contacts, accounts, and phone calls. Maximizer did an excellent job in helping the management and record keeping of our customers.
- The ease of use, when dealing with Maximizer CRM, is above all other CRM software. It was easy to learn and easy to teach others.
- The capabilities of the CRM are not comparable to that of Microsoft Dynamics CRM or SalesForce.
Maximizer CRM Scorecard Summary
Feature Scorecard Summary
What is Maximizer CRM?
Maximizer CRM is presented by the vendor as an easy to use CRM solution built to help users organize growing amounts of customer data in fewer tabs. And with Insights, users can analyze and collaborate all in one solution.
The vendor states they have helped over 100,000 small and medium sized businesses find the opportunities in their data faster. And they say with Maximizer CRM users spend less time clicking back and forth between multiple tabs, that they can create dynamic reports in minutes, and can use their data to make impactful change.
Categories: Contact Management, Customer Relationship Management (CRM)
Maximizer CRM Screenshots
Maximizer CRM Competitors
Salesforce.com, Zoho, Microsoft Dynamics
Maximizer CRM Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
On-premise Edition | Pricing Details | Terms |
---|---|---|
Business Plus | $49 | Per User / Month |
Insights | $89 | Per User / Month |
SaaS Edition | Pricing Details | Terms |
---|---|---|
Small Office | $29 | Per User / Month |
Business Plus | $49 | Per User / Month |
Insights | $89 | Per User / Month |
All pricing in USD. Monthly no contract subscription option available.
Maximizer CRM Support Options
Free Version | Paid Version | |
---|---|---|
Forum/Community | ||
FAQ/Knowledgebase | ||
Phone | ||
Maximizer CRM Technical Details
Deployment Types: | On-premise, SaaS |
---|---|
Operating Systems: | Windows |
Mobile Application: | HTML 5 |
Supported Countries: | All |
Supported Languages: | English and French |