Cisco Adaptive Security Appliance (ASA) Software vs. Opensense

Cisco ASA's are great for internal network connected access between a firewall and the central management server. And, for complex networks where high security requirements with overly strict compliance are necessary. For networks with limited connectivity to the core or for poor network connectivity these are not the best solution. There are other more stand-alone firewall's that do this better. These firewall's are a little more complex to set up to start with so significant knowledge of these devices is required to set them up and ensure they are best practice installed.

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This solution is well suited for providing meaningful insights on brand reputation, compliance, and developing email/content strategies for marketing and sales team members. It integrates with email marketing software and provides very customizable analytics. It is not appropriate to be treated as a standalone email and content marketing solution, rather as an add-on to those tools.

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• ASA is our VPN concentrator. The client and server are very stable and very easy to use
• ASA also offers Intrusion Prevention, to an extent. This is also very useful for an improved security posture for a small company
• ASA allowed us to scale very quickly. We could onboard clients, partners, and consultants and give them a great onboarding experience as well
• Administrative costs with ASA are low. It's very easy to administer.

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• Email Analytics
• Signature Compliance
• Integrations with other Marketing Tools

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• The ASDM software is at times a nightmare to install because of different java versions[.]
• [The firewall] could do with a power button, just to be able to do a hard reboot when needed[.]
• It would be nice to manage the firewall via the web on port 443[.]

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• UI is very clunky
• A ton in pipeline, but not much dev happening
• Targeting is restricted to only like 300 people

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To be honest there has been now great products out in the market compared to Cisco ASA. I beleieve Cisco has to do a lot of improvement in this area. The other defeiniete factors is the cost when it comes to renewals which is always a premium on Cisco products

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Overall all useability is great. The tool is dummy-proof, so anyone can use it and run it. No IT knowledge needed besides connecting it to your mail server which their team will walk you through. After that, you can have fun with the tools and create what you want to create for your teams.

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I generally have not noticed the outages, however since it's a machine it can malfunction, we need to implement the firewall infrastructure in such a way that it is highly available with device failure, region failure etc. Else any solution will be having the issues if they are not build with resiliency.

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The support is usually very good and gets back to you very quickly. However I had some instances of when two engineers will give me wildly different answers to what I thought was a simple question. Overall however I do rate the support highly and they are generally always very good.

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Opensense customer service is by far the best! I have never had an issue once when calling in or submitting a ticket! They are very kind while working on the phone with them, and they explain everything to you! They will take the time with you to make sure everything gets solved.

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It was quite a good one, how ever requires an expertise to deploy hence the SMB segment would be finding it difficult to implement this product. The one good reason is that there are lot of ASA certified engineers in compared to the other certified engineers. Hence this resembles positively on the deployment as you have quite a lot of experienced engineer on your deployment

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We were using [pfSense] before in our environment but we regularly facing difficulties over it due to software bugs & downtime. After implementing Cisco ASA, it resolved our availability issue & provides us a reliable solution with the best security features & easy to understand GUI.

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Opensense was the first company we interviewed, so cannot compare them well against industry competition.

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• Most network engineers have worked with ASA, so there is no need for re-training when adding or turning over staff
• Current configs from older devices plug in easily, and are operational on larger devices if an upgrade is required
• Many support options available

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• It has positively impacted our ability to securely and safely deliver email content to mass audiences

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info