Cisco Adaptive Security Appliance (ASA) Software vs. WatchGuard Network Security

Cisco ASA's are great for internal network connected access between a firewall and the central management server. And, for complex networks where high security requirements with overly strict compliance are necessary. For networks with limited connectivity to the core or for poor network connectivity these are not the best solution. There are other more stand-alone firewall's that do this better. These firewall's are a little more complex to set up to start with so significant knowledge of these devices is required to set them up and ensure they are best practice installed.

Incentivized

We recently had an issue with our Microsoft patch management that resulted in severely high bandwidth usage. We reached out to Microsoft, for support, which was useless. WatchGuard Network Security helped us create a firewall rule to fix the image the same day. Customer support is US centric and quick to respond. Support team is very friendly and knowledgeable.

Incentivized

• ASA is our VPN concentrator. The client and server are very stable and very easy to use
• ASA also offers Intrusion Prevention, to an extent. This is also very useful for an improved security posture for a small company
• ASA allowed us to scale very quickly. We could onboard clients, partners, and consultants and give them a great onboarding experience as well
• Administrative costs with ASA are low. It's very easy to administer.

Incentivized

• Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
• provides full administrative support for analysis of usage and scope.
• strong Wi-Fi support and security - area wi-fi maps
• They think of all the things secure and I don't have to worry about it.
• I have not identified anything else that needs improvement - I am well satisfied.

Incentivized

• The ASDM software is at times a nightmare to install because of different java versions[.]
• [The firewall] could do with a power button, just to be able to do a hard reboot when needed[.]
• It would be nice to manage the firewall via the web on port 443[.]

Incentivized

• Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
• Get webblocker to work without breaking secure websites.
• Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
• Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
• Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
• Get webblocker and application control working with QUIC.

Incentivized

To be honest there has been now great products out in the market compared to Cisco ASA. I beleieve Cisco has to do a lot of improvement in this area. The other defeiniete factors is the cost when it comes to renewals which is always a premium on Cisco products

Incentivized

I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions

Incentivized

Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.

Incentivized

I generally have not noticed the outages, however since it's a machine it can malfunction, we need to implement the firewall infrastructure in such a way that it is highly available with device failure, region failure etc. Else any solution will be having the issues if they are not build with resiliency.

Incentivized

Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.

Incentivized

The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.

Incentivized

The support is usually very good and gets back to you very quickly. However I had some instances of when two engineers will give me wildly different answers to what I thought was a simple question. Overall however I do rate the support highly and they are generally always very good.

Incentivized

We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface

Incentivized

We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.

Incentivized

Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.

Incentivized

It was quite a good one, how ever requires an expertise to deploy hence the SMB segment would be finding it difficult to implement this product. The one good reason is that there are lot of ASA certified engineers in compared to the other certified engineers. Hence this resembles positively on the deployment as you have quite a lot of experienced engineer on your deployment

Incentivized

I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.

Incentivized

We were using [pfSense] before in our environment but we regularly facing difficulties over it due to software bugs & downtime. After implementing Cisco ASA, it resolved our availability issue & provides us a reliable solution with the best security features & easy to understand GUI.

Incentivized

WatchGuard is what I use exclusively now. I have removed all other firewalls. WatchGuard is easier to maintain and easier to set up, PLUS WatchGuard Tech Support is very responsive and helpful. I am very familiar with both the System Management software and the Web-based access to the firewalls, and feel comfortable with the programming and troubleshooting in both areas.

Incentivized

This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.

Incentivized

• Most network engineers have worked with ASA, so there is no need for re-training when adding or turning over staff
• Current configs from older devices plug in easily, and are operational on larger devices if an upgrade is required
• Many support options available

Incentivized

• WatchGuard is a well-established company in the industry, and we are confident in its security solutions.
• This solution meets/exceeds our security objectives for CMMC and the DoD standards.
• I wish their cloud management were much stronger and provided more features similar to those of Meraki. If it did, we would exclusively sell these devices.

Incentivized