25 Ratings
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Score 9.2 out of 100
38 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Cisco Aironet 1800 Series Access Points is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Product Scalability
  • Cisco Aironet 3800 Series Access Points is rated higher in 1 area: Performance

Likelihood to Recommend

9.6

Cisco Aironet 1800 Series Access Points

96%
18 Ratings
8.0

Cisco Aironet 3800 Series Access Points

80%
29 Ratings

Likelihood to Renew

9.1

Cisco Aironet 1800 Series Access Points

91%
1 Rating
7.9

Cisco Aironet 3800 Series Access Points

79%
3 Ratings

Usability

9.1

Cisco Aironet 1800 Series Access Points

91%
2 Ratings

Cisco Aironet 3800 Series Access Points

N/A
0 Ratings

Performance

9.1

Cisco Aironet 1800 Series Access Points

91%
5 Ratings
9.4

Cisco Aironet 3800 Series Access Points

94%
2 Ratings

Support Rating

8.2

Cisco Aironet 1800 Series Access Points

82%
1 Rating

Cisco Aironet 3800 Series Access Points

N/A
0 Ratings

Product Scalability

8.8

Cisco Aironet 1800 Series Access Points

88%
5 Ratings
8.2

Cisco Aironet 3800 Series Access Points

82%
2 Ratings

Likelihood to Recommend

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

As any Cisco Aironet Access Points, the 3800 model is more for power users than beginners. It is for sure very more complex to maintain and trouble shoot than solutions like Cisco Meraki APs.
By the way, there are a lot of settings that can be customized and it is really interesting for difficult environments like industrial factories.
The 3800 model is also robust so it should stay durable and reliable.
But if you want to use the mesh mode or make a wireless bridge, this model is not appropriate as it is not supported for now.
Anonymous | TrustRadius Reviewer

Pros

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

  • Cisco APs are managed very easily from a Cisco WLC controller.
  • Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
  • Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.
Anonymous | TrustRadius Reviewer

Cons

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

  • Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
  • Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
  • Mounting options are limited
Ashveen Nandan | TrustRadius Reviewer

Pricing Details

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Aironet 3800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

Cisco Aironet 3800 Series Access Points 7.9
Based on 3 answers
We are all happy with Aironet and Prime.
Montasir Azad | TrustRadius Reviewer

Usability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

No score
No answers yet
No answers on this topic

Performance

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 5 answers
In general, this AP has great performance for having MIMO 4X4 with 4 antennas for receiving and sending signals to users. AP 1850 has good construction and integrates the CleanAir feature that works to change the frequency channel when it senses external interference.
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

Cisco Aironet 3800 Series Access Points 9.4
Based on 2 answers
The Cisco 3802 product performance is excellent. Not only for the speed and range of the wireless it provides, but also for the fact that - when deployed in a large scale environment - the performance does not fail. It provides the same network connectivity for users ranging from 1 to 30-plus concurrent connections.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Aironet 1800 Series Access Points

Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.
Anonymous | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

Our selection of Cisco Aironet Access Points versus the Meraki Access Points was entirely on a political basis with our vendor. In the future, we are actually looking to migrate towards the Meraki system. Even though the Meraki feature-set is lacking, we really only require those features, and our cost would be largely cut by this migration. It would be a solid win, but maybe not recommendable to everyone.
Anonymous | TrustRadius Reviewer

Scalability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.8
Based on 5 answers
It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Flavio Pereira | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

Cisco Aironet 3800 Series Access Points 8.2
Based on 2 answers
Contrary to a solution like the Cisco Meraki access points, the Aironet access points like the 3800 are linked to the Controler. And depending on the version of the controller, it will support only some models of access points.
For big sites, it may be difficult to upgrade the controler to support new ap models like 3800 because we still have old access points.
And it is also the same between new access points and old client devices so it is always a bit tricky.
After that, if the access point model is supported by the controller, it is really simple to install a new one
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Cisco Aironet 3800 Series Access Points

  • Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.
Anonymous | TrustRadius Reviewer

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