Cisco Aironet 1800 Series Access Points (discontinued) vs. Cisco Aironet 3800 Series Access Points (discontinued)

Cisco [Aironet Access Points] are well suited in offices where they can be managed by a wireless LAN controller (WLC). Using them in this way allows the APs to be well managed and security policies can easily be enforced down to users connecting to these APs for wireless access. Scenarios, where Cisco [Aironet Access Points] are less appropriate, are in small-office-home-office (SOHO) situations because of price and licensing costs to use a WLC to manage them. Thus, using them, in this case, would be that the APs would have to be in Autonomous mode, and the technical know-how in converting a lightweight AP to an Autonomous one is not straightforward.

Incentivized

As any Cisco Aironet Access Points, the 3800 model is more for power users than beginners. It is for sure very more complex to maintain and trouble shoot than solutions like Cisco Meraki APs.

By the way, there are a lot of settings that can be customized and it is really interesting for difficult environments like industrial factories.

The 3800 model is also robust so it should stay durable and reliable.

But if you want to use the mesh mode or make a wireless bridge, this model is not appropriate as it is not supported for now.

Incentivized

• Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
• None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
• With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.

Incentivized

• Cisco APs are managed very easily from a Cisco WLC controller.
• Cisco APs provide lots of enterprise-grade options such as rogue detection and automatic power configuration.
• Cisco APs have many different mounting options, which makes them very versatile in a healthcare environment.

Incentivized

• On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
• In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
• Some minor issues with firmware

Incentivized

• Outdoor capabilities. We have actually blown up a few outdoor units. Water got inside the outdoor units and had visible rust
• Costs compared to other AP’s in the market. Ruckus and EnGenius work out a bit cheaper
• Mounting options are limited

If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies

Incentivized

We are all happy with Aironet and Prime.

Incentivized

Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.

Incentivized

Performance is great until you hit load towards the higher end of its rated load. So if you have a super highly congested wifi area, you will want to either deploy a higher end unit or split the traffic to a few of these guys to not see bandwidth issues that you may see otherwise.

Incentivized

The Cisco 3802 product performance is excellent. Not only for the speed and range of the wireless it provides, but also for the fact that - when deployed in a large scale environment - the performance does not fail. It provides the same network connectivity for users ranging from 1 to 30-plus concurrent connections.

Incentivized

If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.

Incentivized

Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the Cisco Meraki MR's are a better choice, enhancing the time to deploy and ease of management.

Incentivized

The usage scenario was different. I don't see this as a benefit versus harm comparison, necessarily. What happened was that, at a certain point, the implementation of the cisco solution was the winner of our public bidding process and with that, we implemented it and have used it ever since.

Incentivized

It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.

Incentivized

Contrary to a solution like the Cisco Meraki access points, the Aironet access points like the 3800 are linked to the Controler. And depending on the version of the controller, it will support only some models of access points.

For big sites, it may be difficult to upgrade the controler to support new ap models like 3800 because we still have old access points.

And it is also the same between new access points and old client devices so it is always a bit tricky.

After that, if the access point model is supported by the controller, it is really simple to install a new one

Incentivized

• We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
• Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.

• Users are able to carry on with their work while moving, changing seats, rooms or having an ad-hoc Skype meeting on the way to lunch. It is always hard to justify the value of connectivity but be assured, when it is not working the business impact is immediate.

Incentivized