<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
96 Ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Cisco Wireless LAN Controllers

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Would quickly recommend [Cisco Wireless LAN Controllers] to a colleague or local organization if they're already invested in Cisco equipment as they may likely be able to add their existing AP's to a current controller. If they were building their network from the ground up I may recommend a higher class series of wireless LAN controllers.
Anonymous | TrustRadius Reviewer

Pros

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cisco Wireless LAN Controllers

  • The WLC are very reliable. In the 10+ years the company has had them installed, we have not had any hardware or component failures.
  • No need for reboots. The CISCO WLC is not like a router you may have at home which you may have to reboot every few weeks or months. It can run for months without needing a reboot.
  • The Cisco WLC gives you a quick Network Summary when you first log into the system. This is very helpful to get a quick rundown on the status of your wireless network.
Anonymous | TrustRadius Reviewer

Cons

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

  • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
  • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
  • The interface could be easier to use to do simple tasks such as reboot an access point
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

No score
No answers yet
No answers on this topic

Usability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Cisco Wireless LAN Controllers 9.0
Based on 1 answer
As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
Eduardo Viero | TrustRadius Reviewer

Performance

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.1
Based on 3 answers
Great overall Performance from a WIFI perspective, creating a truly enhanced coverage map and providing good VOIP throughput. The dual radio, 4x4 MIMO WAVE2 spec provides up to 1.7Gbps to client devices and has Link Aggregation Group (LAG) for the two 1 Gigabit ethernet ports. In conjunction to this the Wave2 has the ability to transmit beam-forming connectivity for a better client experience overall.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

No score
No answers yet
No answers on this topic

Support Rating

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Cisco Wireless LAN Controllers 7.3
Based on 3 answers
As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Aironet 1800 Series Access Points

Speaking about Access Points in the 1830 series that are devices slightly below the 1850 series that we have talked about, the biggest advantage that I think we can have when buying one of the 1850 series would be to have a greater data transfer from the Access Point to the users since the 1830 APs only reach 867 Mbps at the frequency of 5GHz, compared to the new series that can reach 1.7 Gbps. That helps us a lot when making transfers of heavy data, improving download time on wireless devices, be it a smartphone or a laptop, etc.
Benjamín Marrón Rojas | TrustRadius Reviewer

Cisco Wireless LAN Controllers

Depending on your client needs you may want to go with a Unify system or Aruba controller less system if they are a small to medium business. The reason why we use Cisco Wireless LAN Controllers, is due to how well they work in congested environments and have a wealth of configuration settings.
Michael Miller | TrustRadius Reviewer

Scalability

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 3 answers
This is the beauty of any Cisco WLC controlled AP series, you get almost zero setup rollout. You just plug this thing in on the network and it searches for the WLC, upgrades itself, and sits there ready to be named and deployed. You can even setup profiles that it can take without any admin intervention.
Anonymous | TrustRadius Reviewer

Cisco Wireless LAN Controllers

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Cisco Wireless LAN Controllers

  • Frustration levels have gone way down after going to the wireless lan controller
  • You could argue money has been saved as we can keep a single lineup of AP's and corresponding wireless lan controller
  • Costs will have to go up when you start adding one of these into the mix
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Wireless LAN Controllers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison