Cisco Wireless Controllers are Great (if you have money)!
September 13, 2019

Cisco Wireless Controllers are Great (if you have money)!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

5520 Wireless Controller

Overall Satisfaction with Cisco Wireless LAN Controllers

Our organization uses Cisco Wireless controllers to provide command and control functions for our wireless infrastructure. In our early wireless implementations, the devices were singularly managed. This was a cumbersome solution that made deploying and managing devices nearly impossible. Now we use this to put out a centralized and unified wireless deployment that can be pushed out rapidly!
  • Singular point of management.
  • Simple Installation.
  • Great integration with other Cisco products.
  • Expensive.
  • Features can be located in weird spots, and can be hard to track down.
  • It usually requires Cisco specific hardware to use.
  • Improved Wireless Visibility.
  • More consistent Wireless Configuration.
  • Better wireless management.
As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.

Do you think Cisco Wireless LAN Controllers delivers good value for the price?

Not sure

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Did Cisco Wireless LAN Controllers live up to sales and marketing promises?


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The Cisco wireless controller really shines in an environment that utilizes the whole gamut of Cisco devices and monitoring solutions. The only reason I wouldn't deploy a Cisco Wireless controller is a situation in which more coverage was required at a lower price. The Cisco solution for wireless suffers in the same way that all Cisco solutions suffer: Price vs. Value.