Cisco Application Centric Infrastructure (Cisco ACI) vs. Coremetrics / IBM Digital Analytics (discontinued)

The ACI solution is perfectly fit for a large or multi-site data center environment. It permits simplifying deployment, management, automation, and security. ACI is especially valuable when strong scalability, automation, security, and segmentation are required. However, ACI is less suitable for a small environment due to its complexity and high cost.

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IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.

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• Cisco ACI, The object model is very complicated. It's something difficult to understand and also because there is a user interface, there's a web user interface, but it's not optimal to use it because if you want to deploy a large amount of VLAN or a large amount of tenants, it's quite difficult to do it or it's quite challenging. Maybe if you want to configure a large amount of ports using the web interface, it's not appropriate because it takes a lot of time. It also provides APIs to do that, but as I say, the object model is very difficult to understand and there is very little documentation about automation of the ACI and maybe there is but it's not so easy to find.

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• IBM CXA comprises an acquisition called Tealeaf. This tool has deep heritage and this is evident in its present-day capabilities.
• The Universal Behaviour Exchange or UBX puts the concept of personalisation at the forefront. The ability to combine physical (analog) and digital transactions to create the complete picture of a customer journey, is a stand out benefit.
• The solution does not have to involve the purchase of software. IBM CXA can be sold as a service bundled with analytics as a service. This not only lowers the cost of ownership, it gets around one of the principal issues. Strong staff with design and analytical capability to drive the solution and deliver tangible benefits.
• The seamless integration of Watson AI services to help with the heavy lifiting. Watson reinforces the analytical focus this solution has and can learn to recognise situations specific to a company.

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• I think something I've just went to a session with hyper fabric and the ideas that hyper fabric has. Keep it really simple because Cisco ACI is a complex system and adopt some of the ideas behind hyper fabric, bring it to ACI that will be really beneficial. So as I said, automation is a great thing, but it's still, you need to have the background and the really complex stuff that happens behind the scenes to leverage the value of that solution. And by adding more simplicity to it, I think that will be a great thing. And also integrating with other applications in terms of the automation.

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• The user interface is in Flash, which can be very frustrating and slow at times. Apparently, this is to be transitioned in a future release.
• Can only segment the last 93 days of data. Any historical segmentation beyond the 93 days must be run in Explore (which is credit based, and has its own limitations with the number of credits per month, based on the initial contract with IBM).
• Reports can only display 93 days of data at a given time for custom date ranges. There are pre-programmed date ranges setup with IBM during implementation (last week, last month, last quarter etc.), but are not flexible enough to answer more specific questions.
• Certain reports cannot have segments applied, making answering some simple questions a bit more tricky. For example, I can create a segment around mobile devices and apply it to the marketing channels report, but I can't create a marketing channel segment and apply it to the mobile reports.
• Built in API calls allows for nice report design and automation.

Provided with the intensive fault isolation for the CISCO ACI, we are glad that we have this Data Center Solution in place and we will continue to renew as long as the future needed requirements are meet and more helpful features will be enabled in the future with the integration of security

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IBM Digital Analytics is a great solution for our clients and I believe they offer the best solution for the retail space. We have access to IBM support via email or live chat and they can answer many of the reporting questions that come up. IBM is receptive to our feedback of the product so I am confident they will continue making improvements

You'll need a lot of training and hands on experience to get the most out of the product. There are a lot of very useful features in the ACI product. Often times there are a lot of ways to get to a solution for chalanges in the field. The solutions might be different eacht time. Knowing which one to implement is somtimes a challenge.

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Very easy to implement and use.

It allways works. If there are problems with links going down by accident (say someone accidentally unpatches something they shouldn't have), we rarely miss more then one packet over the link. Also, using VPCs we are able to upgrade the software on the switches without the attached EPs ever noticing.

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Never had any issues

Day to day operations on Cisco ACI do not require much human intervention, the platform ticks over without any major faults. Being able to rapidly replicate the communication between two groups of machines across multiple sub networks speeds up new application delivery, and the integration into vmWare allows multiple teams within IT to work together to problem solve rapidly.

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As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.

Cisco provides users and partners with a multitude of data for you to consume. I think that the stuff in the public domain goes a long way to assisting you find any answers you may need, plus insights and information from areas such as DevNet provide you with access to more than just the traditional release notes and the like

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Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.

The Cisco ACI training provided by Cisco was in depth, covered all of our requirements, and allowed us to implement and maintain the platform without issues.

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Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.

Being involved in the implmentation gives you more overview on how things are supposed to be working and communicating, you can easily performce troubleshooting and understanding the troubleshooting scenario

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See previous comment: reading and understanding the encyclopedic implementation guide is a must.

Actually we start our learning in networking career with Cisco. So it is very useful or easier to learn this product. And honestly speaking, I didn't work in any other data center solution other than Cisco. So I cannot compare what it gives us more than other popular stuff. But this is very nice product like from Cisco.

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Much of the work we did in IBM Digital Analytics could have been answered through Google Analytics, a much simpler, agile and FREE solution set. Not mention, given the vast number of Google Analytics USERS, free and actionable support is simply a click away ... this compared to IBM Digital Analytics fractured and often absent support service.

Cisco ACI scales well and is suited in scenarios such as multi-cloud or large data centre implementations. It is not suited to smaller deployments as the efficiencies that it provides are not fully realised. It is well suited in large environments that contain both virtual and bare-metal machines allowing a great deal of flexibility. It is also perfect to support multi-tenancy platforms.

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This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.

• We've definitely spent quite a bit of time relearning how to do things in ACI, but I think the investment has been well worth while considering that we can now deploy tenants and leaves from the ground up in a matter of seconds.
• We can if we choose to upgrade an entire datacenters worth of switches in a single night. (We've chosen to break it up for availability requirements, but if you didn't require 99.999% uptime like us you may be able to do it)

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• We spend too much time trying to work around bugs on the new UI.
• We spend too much time trying to figure out how to make certain segments work because support and the knowledge center are lackluster.
• Our sales rep is very unresponsive and leaves us searching for a lot of answers on our own, including what other products we may benefit from that IBM offers.

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