18 Ratings
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Score 8.6 out of 100
22 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Cisco Business Edition 4000 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Cisco Business Edition 4000

89%
6 Ratings
8.3

Cisco Unified IP Phone 6900 Series

83%
8 Ratings

Usability

8.8

Cisco Business Edition 4000

88%
4 Ratings

Cisco Unified IP Phone 6900 Series

N/A
0 Ratings

Support Rating

8.7

Cisco Business Edition 4000

87%
6 Ratings

Cisco Unified IP Phone 6900 Series

N/A
0 Ratings

Likelihood to Recommend

Cisco Business Edition 4000

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
Pratham Radadiya | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.
Anonymous | TrustRadius Reviewer

Pros

Cisco Business Edition 4000

  • Easy use
  • Good performance for small businesses
  • Better durability compared to other vendors
Mohammed Ilias SAIM | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

  • They have four bottons for features configurable at phone button template.
  • They have a botton for call pick, transfer and conference (models like 3905 does not have).
  • Their speakers are great.
  • It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Leonardo Lacerda | TrustRadius Reviewer

Cons

Cisco Business Edition 4000

  • Increase the support for number of users on the platform.
  • Provide options for customer care and messaging.
  • Include redundancy options for the solution.
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

  • Some models do not have [LCD] display.
  • Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
  • More color variants should be introduced.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 4000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Unified IP Phone 6900 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Business Edition 4000

Cisco Business Edition 4000 8.8
Based on 4 answers
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

No score
No answers yet
No answers on this topic

Support Rating

Cisco Business Edition 4000

Cisco Business Edition 4000 8.7
Based on 6 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Business Edition 4000

Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.
Mohammed Ilias SAIM | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
Nilson Lino Da Costa Junior | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 4000

  • Optimal solution for small/medium organizations.
  • Lowers cost with reduced IT overheads and cloud management.
  • Rapid deploy model helps for fast setup.
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

  • I don't know that I am qualified to speak on the ROI.
  • I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
  • The ability to forward voice messages is a great asset for customer service as well.
Anonymous | TrustRadius Reviewer

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