Cisco Business Edition 4000 vs Cisco Unified IP Phone 6900 Series

Likelihood to Recommend

The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.

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Pratham Radadiya

Full Stack Engineer

CensusComputer Games, 501-1000 employees

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Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.

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Verified User

Engineer in Engineering

Information Technology & Services Company, 10,001+ employees

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Pros

Easy use
Good performance for small businesses
Better durability compared to other vendors

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Mohammed Ilias SAIM

Freelance Information Technology Consultant

FreelanceComputer & Network Security, 1-10 employees

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They have four bottons for features configurable at phone button template.
They have a botton for call pick, transfer and conference (models like 3905 does not have).
Their speakers are great.
It is possible to work with dual extension when using a 6921 model for instance, very usefull function.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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Cons

Increase the support for number of users on the platform.
Provide options for customer care and messaging.
Include redundancy options for the solution.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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Some models do not have [LCD] display.
Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
More color variants should be introduced.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

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Usability

Cisco Business Edition 4000 8.8

Based on 4 answers

As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

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Verified User

Engineer in Quality Assurance

Information Technology & Services Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Business Edition 4000 8.7

Based on 6 answers

The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!

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Verified User

Manager in Information Technology

Computer Software Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.

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Mohammed Ilias SAIM

Freelance Information Technology Consultant

FreelanceComputer & Network Security, 1-10 employees

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Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.

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Nilson Lino Da Costa Junior

Voice Specialist

British TelecomTelecommunications, 10,001+ employees

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Return on Investment

Optimal solution for small/medium organizations.
Lowers cost with reduced IT overheads and cloud management.
Rapid deploy model helps for fast setup.

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Verified User

Contributor in Engineering

Telecommunications Company, 1001-5000 employees

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I don't know that I am qualified to speak on the ROI.
I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
The ability to forward voice messages is a great asset for customer service as well.

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Verified User

Employee in Human Resources

E-Learning Company, 5001-10,000 employees

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Cisco Business Edition 4000 vs Cisco Unified IP Phone 6900 Series