5 Ratings
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Score 8.1 out of 100
16 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Cisco Business Edition 4000

Cisco BE 4000 is well suited for organizations with 200 or fewer users or looking to migrate remote offices with these many users, with requirements for basic calling and voicemail, which can be cloud managed and controlled. It provides the basic essential features as auto-attendant for reception, parking a call, holding a call and transferring calls to other departments, hunt groups for support, single number reach functionality for sales and marketing folks.
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

I would recommend this model in lobbies, break rooms, hotels, manufacturing floor "pole phones" or other places where a larger physical phone isn't necessary to provide dial-tone and basic feature access.
Sean Nilsen | TrustRadius Reviewer

Pros

Cisco Business Edition 4000

  • IP Phones connection
  • Communication control
  • Phone calls and easy administration
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

  • They have four bottons for features configurable at phone button template.
  • They have a botton for call pick, transfer and conference (models like 3905 does not have).
  • Their speakers are great.
  • It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Leonardo Lacerda | TrustRadius Reviewer

Cons

Cisco Business Edition 4000

  • Increase the support for number of users on the platform.
  • Provide options for customer care and messaging.
  • Include redundancy options for the solution.
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

  • Some models do not have [LCD] display.
  • Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
  • More color variants should be introduced.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Business Edition 4000

Cisco Business Edition 4000 8.1
Based on 2 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Business Edition 4000

Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.
Sean Nilsen | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 4000

  • Better communication
  • Control of IP phones
  • Easy management of calling the network
Anonymous | TrustRadius Reviewer

Cisco Unified IP Phone 6900 Series

  • They are very scalable
  • They are supported by almost every feature from CUCM and Voice Gateways
Leonardo Lacerda | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 4000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Unified IP Phone 6900 Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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