What users are saying about
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 18 reviews and ratings
22 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 22 reviews and ratings
Attribute Ratings
- Cisco Business Edition 4000 is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Cisco Business Edition 4000
89%
6 Ratings
8.3
Cisco Unified IP Phone 6900 Series
83%
8 Ratings
Usability
8.8
Cisco Business Edition 4000
88%
4 Ratings
Cisco Unified IP Phone 6900 Series
N/A
0 Ratings
Support Rating
8.7
Cisco Business Edition 4000
87%
6 Ratings
Cisco Unified IP Phone 6900 Series
N/A
0 Ratings
Likelihood to Recommend
Cisco Business Edition 4000
The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
Full Stack Engineer
CensusComputer Games, 501-1000 employees
Cisco Unified IP Phone 6900 Series
Cisco Unified IP Phone 6900 is well suited for places where space is a major concern. With [a] simple and quite compact design, cisco unified IP Phone 6900 can fit in any place with easy wall mountings. Reinstalling the Cisco Unified IP Phone 6900 is also simple and easy as it doesn't require much effort.

Verified User
Engineer in Engineering
Information Technology & Services Company, 10,001+ employeesPros
Cisco Business Edition 4000
- Easy use
- Good performance for small businesses
- Better durability compared to other vendors
Freelance Information Technology Consultant
FreelanceComputer & Network Security, 1-10 employees
Cisco Unified IP Phone 6900 Series
- They have four bottons for features configurable at phone button template.
- They have a botton for call pick, transfer and conference (models like 3905 does not have).
- Their speakers are great.
- It is possible to work with dual extension when using a 6921 model for instance, very usefull function.
Senior Network Analyst
2S Inovações TecnológicasInformation Technology & Services, 51-200 employees
Cons
Cisco Business Edition 4000
- Increase the support for number of users on the platform.
- Provide options for customer care and messaging.
- Include redundancy options for the solution.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesCisco Unified IP Phone 6900 Series
- Some models do not have [LCD] display.
- Some Cisco advanced telephony service are not supported or difficult to start, since no physical buttons exist.
- More color variants should be introduced.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesPricing Details
Cisco Business Edition 4000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Unified IP Phone 6900 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Business Edition 4000
Cisco Business Edition 4000 8.8
Based on 4 answers
As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.

Verified User
Engineer in Quality Assurance
Information Technology & Services Company, 501-1000 employeesCisco Unified IP Phone 6900 Series
No score
No answers yet
No answers on this topic
Support Rating
Cisco Business Edition 4000
Cisco Business Edition 4000 8.7
Based on 6 answers
The system has many options to give us support. The Cisco team is great and solves all the troubles that you could have too. This provides us with many possibilities to attack the troubles that we could have everywhere and at any time. I just need to contact the Support Team or check the help of the tool. So easy!

Verified User
Manager in Information Technology
Computer Software Company, 51-200 employeesCisco Unified IP Phone 6900 Series
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Business Edition 4000
Cisco gives the best stability and performance approach for businesses. I think the branding plays a lot of importance here.
Freelance Information Technology Consultant
FreelanceComputer & Network Security, 1-10 employees
Cisco Unified IP Phone 6900 Series
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
Voice Specialist
British TelecomTelecommunications, 10,001+ employees
Return on Investment
Cisco Business Edition 4000
- Optimal solution for small/medium organizations.
- Lowers cost with reduced IT overheads and cloud management.
- Rapid deploy model helps for fast setup.

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employeesCisco Unified IP Phone 6900 Series
- I don't know that I am qualified to speak on the ROI.
- I will say the group calling function helps with customer service because we can program the number to ring multiple people at one time or in a sequence to ensure calls are answered.
- The ability to forward voice messages is a great asset for customer service as well.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employees