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Cisco Catalyst 9800 Series Wireless Controllers vs. Cisco Meraki MR Wireless Access Points

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst 9800 Series Wireless Controllers

    Score9 out of 10
    N/AThe Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A

    Cisco Meraki MR Wireless Access Points

    Score8.9 out of 10
    N/ACisco's Meraki MR Series is a wireless LAN solution.N/A
    Pricing
    Cisco Catalyst 9800 Series Wireless ControllersCisco Meraki MR Wireless Access Points
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Catalyst 9800 Series Wireless ControllersCisco Meraki MR Wireless Access Points
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Catalyst 9800 Series Wireless ControllersCisco Meraki MR Wireless Access Points
    Considered Both Products
    Cisco
    Chose Cisco Catalyst 9800 Series Wireless Controllers
    Recommended by technical professionals
    Incentivized
    Cisco
    Chose Cisco Meraki MR Wireless Access Points
    When considering a solution you need you really need to take into account the environments that you are deploying into. If you request something that is fully configurable, then you are more likely to deploy the Cisco Catalyst controller. With the Meraki solution, one of the …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    103 Answers
    97%
    Would buy again
    158 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    92 Answers
    97%
    Delivers good value for the price
    145 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    101 Answers
    99%
    Happy with the feature set
    161 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    76 Answers
    97%
    Lived up to sales and marketing promises
    140 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    83 Answers
    99%
    Implementation went as expected
    153 Answers
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    User Ratings
    Cisco Catalyst 9800 Series Wireless ControllersCisco Meraki MR Wireless Access Points
    Likelihood to Recommend
    9.0
    (109 ratings)
    8.7
    (176 ratings)
    Likelihood to Renew
    8.7
    (6 ratings)
    7.5
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    8.5
    (12 ratings)
    Availability
    8.9
    (107 ratings)
    7.7
    (2 ratings)
    Performance
    8.7
    (108 ratings)
    8.2
    (2 ratings)
    Support Rating
    8.5
    (3 ratings)
    8.9
    (28 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.2
    (3 ratings)
    Configurability
    10.0
    (1 ratings)
    7.1
    (2 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.1
    (2 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.9
    (112 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    7.7
    (2 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    7.1
    (2 ratings)
    User Testimonials
    Cisco Catalyst 9800 Series Wireless ControllersCisco Meraki MR Wireless Access Points
    Likelihood to Recommend
    Cisco
    Well suited for most of our customer base because it is a versatile, scalable, large multi-campus organizations. Not so: Brandish deployments where there's a much more simplified feature set needed. So where we can basically rely on Meraki as a cloud base with easier to deploy.
    Incentivized
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    Cisco
    There is no doubt that these access points are objectively some of the best in the industry. If you need reliability, stability, range, and something to "set and forget" these are an easy choice for those things alone. However, these are most appropriate in high demand, large environments where you can take advantage of the RF tuning, wireless stability, and overall robustness of the platform. Another important note is the SUPPORT as well. There are competitors that I won't mention that simply don't have the level of support and expertise for complex troubleshooting if you ever need it, and that alone counts as significant factor when considering the product too. Merak has that covered.
    To wrap up, the cost for large deployment makes far more sense than at a small operation where you need something like 5 APs in a small/medium office for basic Wi-Fi needs. That includes potential cost of time spent troubleshooting future network issues too by IT personnel.
    Read full review
    Pros
    Cisco
    • I think the updates are great. ISSU upgrading code is fantastic. I think the speed with which CAPWAP converges or reconverges, I think the redundancy mechanisms for roaming APs to other controllers is very good. I think overall, getting away from more of a monolithic processor where subprocesses handle what they call the WNCD tasks, I think fundamentally is an improvement in performance.
    • The radioactive tracing, all of the troubleshooting and all of the logging and all of the importing and exporting features for logging and analytics within the controller itself is really, really good compared to the predecessor AireOS.
    Incentivized
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    Cisco
    • It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.
    Incentivized
    Read full review
    Cons
    Cisco
    • The biggest issues we have had have been software related. Requiring code upgrades or reloads to fix an unfixable problem.
    • Some of the troubleshooting utilities aren't perfectly clear as to what theyre doing or how to set them up or what to expect results wise or resource wise.
    • I think there is a lack of filtering in certain displays where you cannot use the "contains" option for certain device type filtering. But those options should be universal in all views.
    Incentivized
    Read full review
    Cisco
    • Internet connection dependency for management. Management is cloud-based, requiring a strong internet connection. Local management is not possible in the event of network problems or internet outages.
    • Limited in-depth configuration options. Some more detailed configuration settings are missing or difficult to configure, such as RF tuning and QoS. These are available in some other Cisco products.
    • License costs: an active license must always be present in the environment, otherwise the product won't work. It's easy to purchase, but if you're going to be expanding regularly, the costs will add up considerably. Ultimately, it's wise to factor this into your purchase.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
    Incentivized
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    Cisco
    It is a solution that works very well. It is almost like setup and forget, since the solution works. When issues occur, documentation is available with detailed steps on how to solve this problems you are facing, of course Technical Support is always ready to help. We have had instances where an Access Point fails and within 2 days we have the replacement
    Incentivized
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    Usability
    Cisco
    It's not simple, but this is the result of being very deeply configurable
    Incentivized
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    Cisco
    To get basic functionality doesn't take long. Set up a new Meraki Dashboard activate the licenses and get internet connection for the APs and you are more or less done. The Dashboard will find your items and you're good to go.
    Incentivized
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    Reliability and Availability
    Cisco
    Honestly, in the six years that we've been using it, we've had one, I would say show stopping event. There was an issue with in an HA setup they would every so often when rebooted lose all configuration. So that was a bit disappointing, required quite a few hours to resolve, but Cisco had to fix very quickly and once we implemented that, we've not had any further additional issues.
    Incentivized
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    Cisco
    We have been deploying Meraki since last 8 years and even the first one deployed seems to be working fine till now!
    Incentivized
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    Performance
    Cisco
    We have been using the Cisco Catalyst 9800 Series Wireless Controllers for over 2 years and the whole system has been very stable. We currently run them in HA and have found when this has been activated (due to power issues etc.) the units change roles seamlessly, minimising the downtime to almost nothing. Except when we have had major issues, our wireless networks have a solid uptime and keeps our whole borough up 24/7 without problems.
    Incentivized
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    Cisco
    No answers on this topic
    Support Rating
    Cisco
    the overall support on the 9800 Wireless lan controller is good. Wireless issues are sometimes hard to troubleshoot since it's the RF that make it complex and the diversity in clients and requirements. The engineers do a good job in understanding the scope and issue, altough not all issues can be solved
    Incentivized
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    Cisco
    We have not had any issues with the Meraki WiFi Access Point hardware but we did encounter a problem with a Meraki LAN switch that failed to power up. Upon a email into the Meraki Support, they promptly called back and we went over some quick tests to determine a power supply problem. A replacement LAN switch was sent to me the next day.
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    Implementation Rating
    Cisco
    You need to understand wifi basics
    Incentivized
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    Cisco
    There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
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    Alternatives Considered
    Cisco
    Ubiquiti WLAN is very much a consumer platform. It is not production ready, it is buggy, it has issues. It is cheaper than Cisco, but you get what you pay for. Aruba doesn't integrate nicely with our existing largely Cisco based networks, so when time came to replace AireOS, the Cisco Catalyst 9800 Series Wireless Controllers came out on top.
    Incentivized
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    Cisco
    The Cisco Meraki MR Wireless Access Points fare really well against HPE Aruba AP. The cost difference is minimal on the hardware although things get more expensive on support and subscription cost (on going cost). Speed and throughput seems to be better on Cisco Meraki (user feedback and experience not technically measured). User connectivity is better with HPE Aruba primarily because of the Clearpass solution on top of its generic software management.
    Incentivized
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    Scalability
    Cisco
    There are different vesrions for different requirements, there's HA as well.
    Incentivized
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    Cisco
    As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.
    Incentivized
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    Return on Investment
    Cisco
    • Positive impacts, yeah, is good to have a central location to control all these profiles for different countries and locations. And the drawback, like I said to you really because of the too many integrations that have a dependency on the software version. For example, Cisco ONE for Access have certain software that can run through and then this scatter center need to make sure it's working with the others APS version that is currently working. And we also, the Cisco Catalyst Center also have some kind another version of software that you need to support this controller. So it's like two tier three tiers of the software version that we need to match. Then only it can work.
    Incentivized
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    Cisco
    • Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
    • Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.
    Incentivized
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    ScreenShots

    Cisco Meraki MR Wireless Access Points Screenshots

    Screenshot of MR57 Cisco Meraki Access Point