Cisco Meraki MR Review
Updated March 13, 2025

Cisco Meraki MR Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • MR20

Overall Satisfaction with Cisco Meraki MR Wireless Access Points

These access points are used for connecting small offices and, typically, we were looking for some sorUse Cases and ScopeEnterprise Wireless LAN: These access points are deployed to create robust wireless networks in offices, campuses, and other enterprise environments. They support high-density deployments, ensuring seamless connectivity for a large number of devices.Hybrid Workplaces: With features like Teleworker VPN mode, they enable secure access for remote employees, ensuring consistent user experiences regardless of location.IoT Integration: They support IoT devices, enabling smart office solutions like real-time location tracking, asset management, and environmental monitoring.Cloud Management: The Meraki dashboard simplifies network management, offering centralized control and real-time analytics.t of access points, so these came in handy.

Pros

  • Ease to use
  • Robust
  • Quick setup

Cons

  • API
  • Scripting
  • Improve on latency
  • It provides a long lead time.
  • In our experience, some devices were faulty upon arrival.
  • External antennas were not powerful in my opinion.
Cisco Meraki MR is really quick to set up. It gives layer 7 visibility and we can check application usage. Since the configuration is in the cloud, we don't need to ask users to connect to the "console" during troubleshooting.
For some sites, we have this combination of Cisco Meraki MS and Cisco Meraki MR, which works well as both are cloud-managed solutions.
Essentially, there is no configuration needed to use the device. All that needs to be done is delivery of the device and getting the end user to connect it to an Internet-enabled connection. The rest can be done remotely. No more consoling in!

Do you think Cisco Meraki MR Wireless Access Points delivers good value for the price?

Yes

Are you happy with Cisco Meraki MR Wireless Access Points's feature set?

Yes

Did Cisco Meraki MR Wireless Access Points live up to sales and marketing promises?

No

Did implementation of Cisco Meraki MR Wireless Access Points go as expected?

Yes

Would you buy Cisco Meraki MR Wireless Access Points again?

Yes

We use these for small offices where they come in perfectly. We use Cisco Meraki MR for sites that just need internet access and we can monitor what traffic is being used.

Cisco Meraki MR Wireless Access Points Feature Ratings

Zero-Touch Provisioning
8
WLAN Performance Monitoring
8
Topology Maps
8
Layer 7 Visibility
8
Power over Ethernet Support
8
Wireless Security
8

Cisco Hybrid Work

  • Cisco Meraki MX
  • Cisco Meraki SD-WAN
  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
Technology Integration
Current Progress: Organizations often focus on deploying secure, scalable solutions like VPNs, cloud-based collaboration tools, and wireless networks (like Cisco Meraki APs) for seamless remote access.
Insights: Balancing security and ease of use can be challenging, but investing in user-friendly tools significantly enhances adoption.

Workspace Redesign
Current Progress: Office spaces are frequently reconfigured to support flexible hot-desking or activity-based working while retaining areas for collaboration.
Insights: Gathering data on space utilization and employee preferences helps optimize layouts and reduce wasted resources.
Ensuring Security:

Hybrid work introduces vulnerabilities, especially with employees accessing company resources from various locations. Implementing secure connections (e.g., VPNs) and endpoint protections while maintaining ease of use can be difficult.

Scalability of Network Infrastructure:Expanding the network to support a dispersed workforce requires additional hardware and bandwidth. Organizations often need to scale their wireless solutions to accommodate both in-office and remote employees without sacrificing performance.

Employee Training:Introducing new tools, such as Cisco’s Meraki cloud dashboard or collaboration software, requires training. Ensuring employees adopt and utilize these tools effectively is critical.

Maintaining Productivity and Collaboration:Hybrid models can create divides between on-site and remote employees. Organizations often face challenges in fostering inclusivity and maintaining seamless collaboration.

Cost Management:Budgeting for hybrid work solutions, including upgrading wireless networks, purchasing new hardware, and ongoing software subscriptions, can be a financial balancing act.

Adapting Policies and Procedures:Adjusting to hybrid work requires rethinking policies, such as those around data privacy, equipment usage, and remote work allowances.
1. Improved Connectivity and CollaborationBy ensuring seamless and secure remote access to networks, Cisco solutions help bridge the gap between on-site and remote employees. This improves overall collaboration and helps maintain productivity.
2. Enhanced SecurityFeatures like encrypted VPNs and advanced threat detection help mitigate the risks associated with remote work, addressing security challenges that many organizations face.
3. Simplified ManagementThe centralized management tools, like the Meraki dashboard, streamline network administration. This has a direct impact on IT teams, saving them time and reducing operational complexities.
4. Flexibility for ScalingCisco solutions often support scalability, which is invaluable for organizations as they adjust to fluctuating demands of hybrid work.
Our users dont have any issues and provided positive feedback using Meraki as Hybrid solution
Meraki MX
Meraki MR
Meraki MS

Using Cisco Meraki MR Wireless Access Points

2000 - HR, Remote office, Sales
10 - We require very less people to support Meraki as its very intutative
  • Scalability
  • Security
  • Cost Efficiency
  • Enhancing Customer Experiences
  • Event Wifi Management
  • Smart Office Solutions
  • Advanced AI and ML Integration
  • Guest Wifi
  • Hybrid Work Solutions
Reliability and Performance: Reflect on whether they provide consistent, high-quality connectivity in your environment.

Cost-effectiveness: Weigh the value they deliver against their cost and any alternatives.

Support and Usability: Think about the ease of use of the Meraki dashboard and the quality of customer support.

Scalability: Assess how well they align with your organization's growth plans.

Evaluating Cisco Meraki MR Wireless Access Points and Competitors

  • Cloud Solutions
  • Scalability
  • Ease of Use
Cloud Controller - Since Meraki hosts its controller on the cloud, its easy access. Also its patched by Meraki which makes job easier

Cost-effectiveness: Weigh the value they deliver against their cost and any alternatives.Support and Usability: Think about the ease of use of the Meraki dashboard and the quality of customer support.

Scalability: Assess how well they align with your organization's growth plans.Would you like
Comprehensive Needs Assessment:Map out current and future network demands, including scalability, security, and user capacity.Include input from all stakeholders, such as IT, security teams, and end users.

Broader Vendor Comparison:Assess multiple vendors and weigh features, pricing, and customer support.Perform side-by-side comparisons of the usability of management tools like dashboards.

Rigorous Testing:Conduct pilot deployments in high-traffic or critical areas to observe real-world performance.Stress-test the system under extreme conditions to identify potential limitations.

Cisco Meraki MR Wireless Access Points Implementation

1. Pre-Implementation PlanningConduct a Site Survey: Before installation, analyze your physical environment to identify optimal AP placement. This helps minimize dead zones and interference.Understand User Requirements: Assess the number of users and types of devices that will connect to the network to ensure the infrastructure meets performance demands.

2. Optimize ConfigurationLeverage Auto-Tuning Features: Cisco Meraki APs offer tools for auto-selecting optimal channels and radio power levels to reduce manual configuration time.Segment the Network: Implement VLANs to segregate traffic for different groups (e.g., employees, guests, IoT devices) to improve security and performance.

3. Maximize SecurityEnable WPA3 Encryption: Utilize the latest security standards for protecting wireless communications.Integrate with Identity Services: Connect the network with systems like Azure Active Directory to implement robust identity-based access policies.
Change management was a small part of the implementation and was well-handled
  • Network Coverage
  • Internet Dependence
  • Security Config

Cisco Meraki MR Wireless Access Points Training

The online materials were good and this is very intutive so was easy to follow

Configuring Cisco Meraki MR Wireless Access Points

Too Limited: For Advanced UsersThe simplicity can be a limitation for experienced network administrators who want fine-grained control over network configurations. For example, advanced features like custom QoS policies or deep packet inspection might feel somewhat restrictive compared to more customizable systems.
1. Network Design and PlacementConduct a Site Survey: Identify the best locations for AP placement to minimize interference and ensure consistent coverage.Avoid Overlap: Position access points to reduce overlapping channels and interference, particularly in high-density areas.Plan for Density: In environments like offices or schools, consider high-density AP models to handle many simultaneous connections.
2. Optimize Wireless SettingsEnable Auto RF Features: Allow Meraki's auto-tuning to optimize channel selection and power levels for dynamic environments.Use 5 GHz Band: Encourage clients to connect to the 5 GHz band for better performance and less interference compared to 2.4 GHz.Set SSIDs Strategically: Use multiple SSIDs sparingly to minimize broadcast overhead, and assign VLANs for traffic segmentation.
3. Secure the NetworkEnable WPA3: Use the latest Wi-Fi encryption standard for maximum security.Use Identity-Based Access: Implement systems like RADIUS authentication or integrate with Active Directory for robust user management.Apply Firewall Rules: Use Meraki's Layer 7 firewall rules to block unwanted traffic or risky applications.
No - we have not done any customization to the interface
No - we have not done any custom code

Cisco Meraki MR Wireless Access Points Support

Intuitive Dashboard: The cloud-managed Meraki dashboard simplifies network management significantly. IT teams can troubleshoot, monitor, and configure networks with minimal complexity, reducing the need for extensive external support.

Documentation and Training Resources: Meraki provides comprehensive and easy-to-follow documentation, alongside training resources like webinars, certification courses, and community forums. These ensure that users have access to self-help tools to resolve common issues..

Firmware and Security Updates: The platform automatically updates firmware and security features, ensuring networks stay secure without requiring manual intervention.
ProsCons
Good followup
Kept well informed
Support understands my problem
Support cares about my success
Escalation required
Slow Initial Response
No We did not
Yes - Yes we had a bug that caused tunnel drops. It was discovered by support and we had to upgrade
When we had a bug on IOS and that caused authentications to fail on site to site vpn. It was quite difficult to diagonize and Cisco helped with this and suggested an upgrade which resolved the issue

Using Cisco Meraki MR Wireless Access Points

User-Friendly Dashboard: The cloud-managed Meraki dashboard is intuitive and simplifies network configuration, monitoring, and troubleshooting for IT teams.

Ease of Deployment: The plug-and-play nature of the hardware ensures straightforward installation, even in complex environments.

Centralized Management: Managing multiple sites and devices from a single pane of glass saves time and reduces complexity.Real-Time Insights: The dashboard provides detailed analytics, which are easy to interpret and valuable for decision-making.

Automatic Updates: The system regularly updates itself with the latest firmware and security patches, reducing manual intervention.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Scalability
  • Quick setup
  • Security
  • Blocking Apps/Websites
  • Troubleshooting Complex Issues
  • Advanced Customization

Cisco Meraki MR Wireless Access Points Reliability

We have been deploying Meraki since last 8 years and even the first one deployed seems to be working fine till now!

Integrating Cisco Meraki MR Wireless Access Points

We have integrated only Cisco ISE which straight forward on Meraki side but had to make changes on ISE side
  • Cisco ISE
We have integrated only with Cisco ISE which seems to be ok (there are some functions not available still)
Yes Identity management
Review the official Cisco Meraki documentation to understand the APIs, protocols, and features available for integration.
Identify compatible systems (e.g., IAM solutions, security platforms, collaboration tools) that can extend your network's capabilities.

Relationship with Cisco

Working with Vendor was straight forward these days but during initial days was a pain due to licensing model! it has improved a lot now a days
We didnt use vendor much after sale
I dont have much to say other than to use the vendor that knows about Meraki!

Upgrading Cisco Meraki MR Wireless Access Points

Yes - We have it set to auto upgrade after hours so its easy on us and upgrade seems to be quite smooth

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