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Cisco Catalyst 9800 Series Wireless Controllers vs. FireMon

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst 9800 Series Wireless Controllers

    Score9 out of 10
    N/AThe Cisco Catalyst 9800-80 is a modular wireless controller with optional 100 Gigabit Ethernet (G) modular uplinks boasting seamless software updates for large enterprises and campuses, and security with ETA and SD-Access.N/A

    FireMon

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    FireMon is a real-time security policy management solution built for today’s complex multi-vendor, enterprise environments. Supporting the latest firewall and policy enforcement technologies spanning on-premises networks to the cloud, FireMon delivers visibility and control across the entire IT landscape to automate policy changes, meet compliance standards, to minimize policy-related risk. Since creating their policy management solution in 2004, FireMon states they've helped…N/A
    Pricing
    Cisco Catalyst 9800 Series Wireless ControllersFireMon
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Catalyst 9800 Series Wireless ControllersFireMon
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Catalyst 9800 Series Wireless ControllersFireMon
    Considered Both Products
    Cisco
    No answer on this topic
    FireMon
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    103 Answers
    94%
    Would buy again
    16 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    92 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    101 Answers
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    76 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    83 Answers
    100%
    Implementation went as expected
    15 Answers
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    Cisco Catalyst 9800 Series Wireless ControllersFireMon
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    User Ratings
    Cisco Catalyst 9800 Series Wireless ControllersFireMon
    Likelihood to Recommend
    9.0
    (109 ratings)
    7.9
    (69 ratings)
    Likelihood to Renew
    8.7
    (6 ratings)
    6.8
    (7 ratings)
    Usability
    9.0
    (2 ratings)
    7.3
    (3 ratings)
    Availability
    8.9
    (107 ratings)
    7.3
    (1 ratings)
    Performance
    8.7
    (108 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.5
    (3 ratings)
    7.7
    (17 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    7.9
    (48 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Catalyst 9800 Series Wireless ControllersFireMon
    Likelihood to Recommend
    Cisco
    Well suited for most of our customer base because it is a versatile, scalable, large multi-campus organizations. Not so: Brandish deployments where there's a much more simplified feature set needed. So where we can basically rely on Meraki as a cloud base with easier to deploy.
    Incentivized
    Read full review
    FireMon
    FireMon is best used in a large environment (for example, I have >100
    firewalls in my environment). It's best used when trying to improve
    security posture and showing changes in firewall security over time. It
    might not be the best choice for smaller environments or those that aren't concerned about security management.
    Incentivized
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    Pros
    Cisco
    • I think the updates are great. ISSU upgrading code is fantastic. I think the speed with which CAPWAP converges or reconverges, I think the redundancy mechanisms for roaming APs to other controllers is very good. I think overall, getting away from more of a monolithic processor where subprocesses handle what they call the WNCD tasks, I think fundamentally is an improvement in performance.
    • The radioactive tracing, all of the troubleshooting and all of the logging and all of the importing and exporting features for logging and analytics within the controller itself is really, really good compared to the predecessor AireOS.
    Incentivized
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    FireMon
    • Give good real time reporting for anyone making a change to any of our firewalls
    • Provides good reporting tools that are out of box
    • Provide good customization tools that is specific to our needs
    • Upgrades are a simple process and support does relatively well with assisting us.
    Incentivized
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    Cons
    Cisco
    • The biggest issues we have had have been software related. Requiring code upgrades or reloads to fix an unfixable problem.
    • Some of the troubleshooting utilities aren't perfectly clear as to what theyre doing or how to set them up or what to expect results wise or resource wise.
    • I think there is a lack of filtering in certain displays where you cannot use the "contains" option for certain device type filtering. But those options should be universal in all views.
    Incentivized
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    FireMon
    • Some features could be added to the existing functionality which include NAT rules usage
    • Rule expiration normalization from firewalls rather than entering them in rule documentation
    • .csv exports of the files from the firewall pane only gives usage for 30 days by default and that should be increased
    Incentivized
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    Likelihood to Renew
    Cisco
    Despite common software and hardware issues this is still the best product on the market for large scale enterprise deployments. Cisco has worked with us extensively to reduce the amount of bugs in every iteration however new bugs are introduced or new incompatibilities always arise with major releases. Thus, while I'm hesitant to recommend the product it's still much better than all the other competitors such as Aruba and Juniper in the WIFi space. There is also extensive integration with DNAC/Catalyst Center and ISE in an SDA deployment. Recently there has been a number of critical issues with the controller software and Cisco has proved themselves to be incapable of timely troubleshooting and diagnosis. This has reduced our confidence in the product and it's current and future stability and maintainability. At it's current state the product is taking up too much of our engineering resources to maintain despite also paying for premium support from Cisco. As such I have reduced by rating as we are likely to look at alternative vendors for our long-term wireless management solution
    Incentivized
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    FireMon
    The shell is locked out and we can't run any general centos commands. The implementation and maintainence of the arch is very complex. Even with the right identifiers on log messages the log collection keeps failing. The warning messages on the device are ambiguous. The log messages on firemon are a bit confusing and don't show the exact issue.
    Incentivized
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    Usability
    Cisco
    It's not simple, but this is the result of being very deeply configurable
    Incentivized
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    FireMon
    It save me time and I'm able to have the review - review the rule independently with using my time.
    Incentivized
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    Reliability and Availability
    Cisco
    Honestly, in the six years that we've been using it, we've had one, I would say show stopping event. There was an issue with in an HA setup they would every so often when rebooted lose all configuration. So that was a bit disappointing, required quite a few hours to resolve, but Cisco had to fix very quickly and once we implemented that, we've not had any further additional issues.
    Incentivized
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    FireMon
    FireMon has been relatively stable overall. However, there have been a handful of times where we had issues with the console. For example, we couldn't update which devices to include in a security assessment. The initial suggestion from support was to just reboot it. It seems like there weren't many other options available such as to restart services before going to the extreme of a complete reboot.
    Incentivized
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    Performance
    Cisco
    We have been using the Cisco Catalyst 9800 Series Wireless Controllers for over 2 years and the whole system has been very stable. We currently run them in HA and have found when this has been activated (due to power issues etc.) the units change roles seamlessly, minimising the downtime to almost nothing. Except when we have had major issues, our wireless networks have a solid uptime and keeps our whole borough up 24/7 without problems.
    Incentivized
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    FireMon
    I'm not sure we have the largest implementation of FireMon out there but we do have a few 1000 devices being probed by FireMon. Overall, the system's performance has been rock solid. The console refreshes quickly and reports are generated within an expected timeframe.
    Incentivized
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    Support Rating
    Cisco
    the overall support on the 9800 Wireless lan controller is good. Wireless issues are sometimes hard to troubleshoot since it's the RF that make it complex and the diversity in clients and requirements. The engineers do a good job in understanding the scope and issue, altough not all issues can be solved
    Incentivized
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    FireMon
    FireMon technical support is awesome! They respond quickly to our requests and they are well trained and very knowledgeable about the tool. Some issues have to be referred to the development team, but technical support largely provides solutions for any issues that we may have.
    Incentivized
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    Implementation Rating
    Cisco
    You need to understand wifi basics
    Incentivized
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    FireMon
    Implementation is fairly simple. Most issues can be resolved by referencing manuals.
    Incentivized
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    Alternatives Considered
    Cisco
    Ubiquiti WLAN is very much a consumer platform. It is not production ready, it is buggy, it has issues. It is cheaper than Cisco, but you get what you pay for. Aruba doesn't integrate nicely with our existing largely Cisco based networks, so when time came to replace AireOS, the Cisco Catalyst 9800 Series Wireless Controllers came out on top.
    Incentivized
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    FireMon
    I has worked with AlgoSec and while they are very similar product, I find the FireMon is easier to understand and get rolling with. While both require some learning, FireMon is by far the easier one. Once you have an understanding of how things are arranged and labeled you can easily import firewalls and begin to work on them to improve them
    Incentivized
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    Scalability
    Cisco
    There are different vesrions for different requirements, there's HA as well.
    Incentivized
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    FireMon
    Firemon Is easily scalable and maintainable with any size team. Although it requires some tech debt, it is well worth the time to invest to ensure compliance is visible and reports are accurate. Although our environment is very large we do not fully utilize the scalability of the Firemon product.
    Incentivized
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    Return on Investment
    Cisco
    • Positive impacts, yeah, is good to have a central location to control all these profiles for different countries and locations. And the drawback, like I said to you really because of the too many integrations that have a dependency on the software version. For example, Cisco ONE for Access have certain software that can run through and then this scatter center need to make sure it's working with the others APS version that is currently working. And we also, the Cisco Catalyst Center also have some kind another version of software that you need to support this controller. So it's like two tier three tiers of the software version that we need to match. Then only it can work.
    Incentivized
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    FireMon
    • FireMon's Compliance Reporting provided an immediate and tangible benefit
    • FireMon helps identify egregious or erroneous rules quickly across multiple platforms
    • FireMon took our audit process from an Excel spreadsheet into a far more advanced process with readily available context for reviewers
    Incentivized
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    ScreenShots