Cisco Catalyst Assurance vs. IBM SevOne

So not everyone is in need of a smart AI checking their network metrics looking for issues before they happen or finding and alerting on problems that the network staff may not have noticed, but if you have the budget for it, it could be a huge time saver for your whole department.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

IBM SevOne ensures deep performance and in depth monitoring and allows customization according to specific organisation or business needs. Availability of real-time alerts and unlimited customization. The software integrates freely with many third party applications and has reliable analytics and reporting systems. Ability of the software in automating routine network monitoring tasks which reduces operational costs. Software pricing is a major challenge towards smooth implementation of the software. It is expensive and not affordable to small businesses and organisations.

• Identify devices and their connectivity to the network
• Troubleshoot device connectivity paths
• Give us visibility into possible issues with network devices

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• To see trends in network usage, identify upgrade switches, increase bandwidth and cabling
• Provide dashboards to operations, logistics for both warehouse and production managers
• Can integrate into incident systems to auto create tickets when issues happen

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Recommendation actions can be improved
• Feel like bit sluggish after some times, may be resources not optimised
• Some integration gaps there.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
• It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
• It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
• I asked three different questions during the webinar and none were answered.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cisco DNA Analytics and Assurance definitely has a steep learning curve. While it's had an upgrade to its onboarding, it's still a very technically heavy application that requires knowledge of Cisco networking and terminology. I think keeping that in mind helps with the expectations, but anyone can use the application with a little training and experience.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

We moved away from Solarwinds during the breach. Haven't touched them with a 10 foot pole since.We looked at Splunk but decided to stick with a Cisco product since we are a Cisco shop

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Loads of time saved diagnosing network issues.
• Much effort saved having to determine network performance metrics by hand.
• The Cisco brand is generally safe and trusted so you get that additional peace of mind.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Being able to create reports with variables, so end users can check on a multitude of devices easily.
• Proactive alarming on issues that will cause outages.
• Automatic provisioning of Virtual Machines into IBM SevOne through the VMWare plugin

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info