Cisco Catalyst Center vs. Syncro

Would recommend Cisco Catalyst Center to medium to large scale organizations that have many cookie-cutter sites and the resources to properly provision all their devices. I would not recommend to teams that do not have a strong network engineering team that can navigate the various intricacies of the platform.

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SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use

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• Again, the ease of use of the APIs and the API Explorer provides the tools needed to write these custom workflows that allow us to do a lot of the automation we’re doing now, saving hundreds of hours by using those tools.
• The product is very intuitive, and there is a lot of support out there in the DevNet community to help with that.

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• Due to the cloud based platform, we could scale the based on our needs relatively with ease.
• We also utilized the auto billing features which were convenience.
• The consolidation of both RMM and RSA decreased the amount of software we needed.
• Also, the user friendliness of the platform allowed employees to use easy.

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Independently Invited by TrustRadius

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• Within its Tasks - Audit, it can sometimes allow plaintext data, including passwords, to be seen. There should be functionality to detect password usage and appropriately obfuscate the data.
• Occasionally, Catalyst Center does not sync changes properly within templates, which requires deleting and reconfiguring the template version. Better processes here would be beneficial.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Better project management
• Ability to create teams

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Independently Invited by TrustRadius

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I think new products are often "half-baked" or over hyped when they release, as was the case with DNAC. We were well ahead of the curve in acquiring it. But as it has matured it is now a fantastic addition to our infrastructure. I think we are easing into a stage where it is hard to envision a large organization NOT having Catalyst Center in place. If for nothing outside of the mapping and troubleshooting aspects; using it as a "source of truth".

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Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.

Too expensive for what it is and the lack of support and bug fixes is annoying

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El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was informative, but the labs were not available long enough for us to get intimately familiar with CCNA before it was closed. The course instructor was well informed and got us as close to ready as she could.

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Cisco Catalyst Centeris basic zero-touch provisioning out of the box. You just rack and stack the switches, patch 'em in, and the controller pushes the config automatically. No need to console into every single box or spend hours script-running over CLI.The AI-driven assurance and telemetry are top-tier. Instead of getting flooded with useless syslog alerts when a link drops, it correlates the telemetry data to give you proactive health checks. It literally pinpoints wireless anomalies and bandwidth chokepoints before the users even start opening tickets.It handles fabric microsegmentation like a boss through SD-Access and TrustSec. You can easily enforce group-based policies right at the hardware level. It drops IoT gear, guests, and corporate traffic into their own secure buckets dynamically, without you having to manage a trillion messy VLANs and ACLs.

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Much easier to learn and use

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• I have used it for upgrading devices, and it's does a great job at that, however out operations team for whatever reason has not adopted the feature.
• Overall it feels like Cisco Catalyst Center has been huge waste of time. I feel like my time would be better spent on other projects and looking at other products and tools

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
• Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
• The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info