Cisco Catalyst SD-WAN vs. HCL Digital Experience

It's great for connectivity. I think if you're looking at. There's a lot of players out there that do SD- WAN, you can do hosted solutions, you can do your own. If you're looking to do it yourself, I think this product works out well. I do know it's hosted elsewhere by some other companies, but for us, we want the control and we don't have a huge amount of sites, so being able to control that's important and the data that we can get out of the product, we can see just seeing the application experience through Cisco Catalyst SD-WAN, really gives us good information.

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HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.

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• We are able to use a multiple different circuits to go into the cloud, so we are not relying on just one particular private wireless. We're relying on wine circuits, ethernet, ethernet out. So it provides us that flexibility where we didn't have that before. Provides security that is very robust and flexible and scalable and it provides us with, the biggest thing is redundancy, where we have backup. For example, we have a Starlink for nuclear power plants. If our main circuits go down, we have that. And without Cisco Catalyst SD-WAN it would be very hard to actually achieve, to accomplish true redundancy. So we're happy with Cisco Catalyst SD-WAN in that regard.

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• With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
• Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
• IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
• IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
• IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
• Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.

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• I will say the way we use it now, and I think what happened was the way it was deployed, it was fine, but unfortunately over the course of the years we've gotten a little out of hand with our device templates and feature templates. I think if there's any form of feedback that I would give to Cisco is how do we find ways to improve the environment as it stands so we get to a certain point with the environment and then we don't know how to undo it or fix it or optimize the environment. Because right now we're in a position where we're playing a lot of catch up and clean up and if there was a way or some tool or feature that we can take advantage of that would allow us to optimize that environment where we will kind of corner ourselves into a lot of problems in the future. There's some feature or something that we could take advantage of that will allow us to optimize that environment and not let it get out of control pretty easily. That would be my suggestion.

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• IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
• Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
• Should further optimize and enhance content personalization features.

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I would rate SD-WAN highly because it has significantly improved network performance, reliability, and cost-efficiency for my organization. Its ability to optimize traffic dynamically, enhance security, and simplify management across multiple locations has been invaluable. With SD-WAN, we’ve reduced dependency on costly MPLS, improved cloud application performance, and gained greater control over our network infrastructure.

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IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.

The niche configurations are given equal focus as the standard use cases, which can make onboarding difficult in the beginning (ie why am I not using an entire tab of the portal), but aside from that part, the dashboard is relatively easy to navigate and apply the configuration. The metrics and analytics available are also nice to have in a single pane.

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New versions has increased user experience facilitating usability.

I think if we could afford, we could have HA inplace but we planned out outage and workaround to avoid any outages.

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It does slow down over the period but it's same with other product. you need to clear/reboot services.

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Al ser soluciones integradas del portafolio de soluciones de Cisco, el soporte es transversal a cada uno de los componentes implementados, teniendo el cliente la capacidad de resolver sus inconvenientes bajo una misma infraestructura que está totalmente homologada, satisfacciendo de esta manera, las necesidades del cliente asi como permitiendo, que este se concentre en su negocio. Since the Cisco SD-WAN tools are a part of Cisco’s broader portfolio of solutions, support cross-cuts to each of our deployed components, with our company as the customer having the ability to solve our problems through the same, approved infrastructure. Their support team easily satisfies the customer’s needs so that they continue to focus on business functions.

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We had some issues related with performing and the support was suitable and sucessful.

I was late to participate but my team was very happy with the outcome.

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Implementation was successful due to Websphere application server used.

We've used the old Cisco SD-WAN, which no longer exists. It was a lot more complex to configure what is now called Cisco Catalyst SD-WAN. So they've definitely come a long way in that it is a lot less complicated to set up and template based.

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Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.

Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive

I didn't take part of this decision but it always multiyear contract get best discount.

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Really strength in scalability. Only thigs it's depends on some prototype Cisco product which you can't work with other Cisco products.

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• Our branch offices can connect to our enterprise network and the internet quickly and securely, which has helped to increase productivity and reduce downtime.
• We have been able to reduce our dependence on expensive MPLS connections, and instead utilize a combination of broadband and LTE connections, which are more cost-effective
• The centralized location improves network visibility and troubleshooting process

• Negative: Very complex architecture for on-premise deployments (too many servers to installed)
• Positive: Easy customization
• Negative: Architecture limited to cloud solutions
• WCM is an old product and needs an update
• Blog, and community are not integrated in Digital Manager for discussion
• Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)

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