Cisco Cloud Email Security vs. Sophos Email

It's suitable for content filtering applications using regex, hash, domain, or email... It's particularly perfect for a Cisco infrastructure. It's also perfect for a hybrid environment, such as on-prem/cloud. It's less appropriate for small- to mid-sized infrastructure because it's too complex for basic use. The UI can be improved as well.

Sophos Email is ideal for protecting business email from advanced threats. It comes with features that make it easy to detect and block email threats, such as spam, phishing, ransomware, and data leaks. In addition, Sophos Email is ideal for email encryption and helps train teams to identify phishing threats.

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• Advanced malware protection.
• Integration with Office365.

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• We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
• For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
• Scalable

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• On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
• Emails with large attachment sizes can sometimes slow down the email loading process.

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• I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.

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It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.

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It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.

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Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or an analyst that can do a deep dive is one of the best users interfaces I have seen for any product.

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• Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
• Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
• Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.

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• AI-powered email threat prevention ensures that no threats reach our email system, preventing data contamination.
• The BEC defense ensures our business reputation remain in place.
• URL protection protects our users from clicking on malicious links that would otherwise compromise our email systems.
• Ability to encrypt emails keeps our email data secure which a plus.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info