Cisco Cloud Email Security vs Sophos Email

Likelihood to Recommend

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.

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Verified User

Engineer in Information Technology

Telecommunications Company, 501-1000 employees

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If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.

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Verified User

Manager in Information Technology

Banking Company, 5001-10,000 employees

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Feature Rating Comparison

Cisco Cloud Email Security

Sophos Email

Anti-malware

Cusomizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Pros

Advanced malware protection.
Integration with Office365.

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Verified User

Engineer in Engineering

Information Services Company, 201-500 employees

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Filters spam emails and keeps our inboxes clean, even keeps our spam folders in Gmail clear.
Filters phishing emails that can be dangerous to our team's security.

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Verified User

Analyst in Information Technology

Education Management Company, 11-50 employees

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Cons

On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
Emails with large attachment sizes can sometimes slow down the email loading process.

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Verified User

Engineer in Information Technology

Marketing and Advertising Company, 11-50 employees

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Other vendors services are a bit more streamlined for end users and their quarantine digests.
Administration does not allow for quite as many settings as other vendors.

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Derek Schroeder

Service Manager

Kloud9Information Technology and Services, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Sophos Email 9.0

Based on 1 answer

It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.

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David Orellana

IT Network Specialist

Wood's HomesMental Health Care, 201-500 employees

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Usability

Cisco Cloud Email Security 9.1

Based on 1 answer

It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!

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Verified User

Engineer in Information Technology

Telecommunications Company, 501-1000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Cloud Email Security 8.7

Based on 3 answers

Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.

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Verified User

Engineer in Engineering

Information Services Company, 201-500 employees

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Sophos Email 10.0

Based on 2 answers

I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.

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Verified User

Analyst in Information Technology

Education Management Company, 11-50 employees

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Alternatives Considered

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Performance is the key differentiator for us. As previously mentioned, we have a ton of people accessing multiple shared mailboxes for support and operations, and the previous software (Symantec) that we had causes unresponsiveness or multiple false alarms which leads to a ton of issues.If the delay is on 1 person and 1 false alarm email, it's bearable - but multiply that ten fold it drastically affects our operations.

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Verified User

Engineer in Information Technology

Telecommunications Company, 501-1000 employees

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Return on Investment

Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.

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Wouter Hindriks

Technical Team Lead Network & Security

Missing Piece BVInformation Technology and Services, 11-50 employees

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Breeds mistrust in the workplace.
Many commonplace emails are quarantined for review.
Whitelisting websites needs to be done to core website URLs as well as extended URLs (adobe.com vs help.adobe.com).

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Stephen Wittmaak

Creative Designer & Content Specialist

National Aviation AcademyConsumer Goods, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Cloud Email Security

Sophos Email

Cisco Cloud Email Security

Sophos Email

Cisco Cloud Email Security

Sophos Email

Cisco Cloud Email Security

Sophos Email