What users are saying about
11 Ratings
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Score 8.4 out of 100
13 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Anonymous | TrustRadius Reviewer

Sophos Email

If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Sophos Email
8.3
Anti-malware
Cisco Cloud Email Security
8.5
Sophos Email
8.9
Cusomizability
Cisco Cloud Email Security
6.8
Sophos Email
7.7
Data Loss Protection
Cisco Cloud Email Security
6.9
Sophos Email
7.6
Threat Detection
Cisco Cloud Email Security
8.2
Sophos Email
8.1
Sandboxing
Cisco Cloud Email Security
8.0
Sophos Email
7.9
End-to-End Encryption
Cisco Cloud Email Security
7.2
Sophos Email
8.6
Management Tools
Cisco Cloud Email Security
6.0
Sophos Email
9.2

Pros

Cisco Cloud Email Security

  • Advanced malware protection.
  • Integration with Office365.
Anonymous | TrustRadius Reviewer

Sophos Email

  • Filters spam emails and keeps our inboxes clean, even keeps our spam folders in Gmail clear.
  • Filters phishing emails that can be dangerous to our team's security.
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
Anonymous | TrustRadius Reviewer

Sophos Email

  • Other vendors services are a bit more streamlined for end users and their quarantine digests.
  • Administration does not allow for quite as many settings as other vendors.
Derek Schroeder | TrustRadius Reviewer

Likelihood to Renew

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Sophos Email

Sophos Email 9.0
Based on 1 answer
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
David Orellana | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Sophos Email

No score
No answers yet
No answers on this topic

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.7
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Sophos Email

Sophos Email 10.0
Based on 2 answers
I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Sophos Email

Performance is the key differentiator for us. As previously mentioned, we have a ton of people accessing multiple shared mailboxes for support and operations, and the previous software (Symantec) that we had causes unresponsiveness or multiple false alarms which leads to a ton of issues.If the delay is on 1 person and 1 false alarm email, it's bearable - but multiply that ten fold it drastically affects our operations.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Sophos Email

  • Breeds mistrust in the workplace.
  • Many commonplace emails are quarantined for review.
  • Whitelisting websites needs to be done to core website URLs as well as extended URLs (adobe.com vs help.adobe.com).
Stephen Wittmaak | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.2
Sophos Email
7.4

Likelihood to Renew

Cisco Cloud Email Security
Sophos Email
9.0

Usability

Cisco Cloud Email Security
9.1
Sophos Email

Support Rating

Cisco Cloud Email Security
8.7
Sophos Email
10.0

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