Cisco Cloud Email Security vs. Sophos Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Cloud Email Security
Score 7.7 out of 10
N/A
Cisco's Cloud Email Security platform is a secure email gateway.N/A
Sophos Email
Score 8.5 out of 10
N/A
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A
Pricing
Cisco Cloud Email SecuritySophos Email
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Cloud Email SecuritySophos Email
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Cloud Email SecuritySophos Email
Top Pros
Top Cons
Features
Cisco Cloud Email SecuritySophos Email
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Cloud Email Security
7.4
2 Ratings
13% below category average
Sophos Email
5.2
19 Ratings
48% below category average
Anti-malware8.92 Ratings3.519 Ratings
Customizability8.02 Ratings3.419 Ratings
Data Loss Protection5.32 Ratings7.516 Ratings
Threat Detection8.12 Ratings3.418 Ratings
Sandboxing9.82 Ratings7.514 Ratings
End-to-End Encryption7.12 Ratings7.816 Ratings
Management Tools4.42 Ratings3.319 Ratings
Best Alternatives
Cisco Cloud Email SecuritySophos Email
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Cloud Email SecuritySophos Email
Likelihood to Recommend
9.0
(4 ratings)
3.5
(22 ratings)
Likelihood to Renew
-
(0 ratings)
1.1
(2 ratings)
Usability
-
(0 ratings)
8.2
(9 ratings)
Support Rating
9.0
(1 ratings)
2.9
(11 ratings)
User Testimonials
Cisco Cloud Email SecuritySophos Email
Likelihood to Recommend
Cisco
The most appropriate scenarios to implement email security is in companies that want to protect the use of electronic mail since it is one of the security breaches that are currently used to perform any type of attack. Very effective integration with Office 365 and it is highly recommended to add the functionality of advanced malware protection
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Sophos
The Sophos email solution is a good fit for my organization which is a mid-size resort with 200 users. Sophos email has revealed unwanted emails that were getting through our built in Microsoft email security scanning and policies so having this extra layer was a no brainier. With that we were able to focus on the bad stuff and even tweak our products with this information from Sophos email.
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Pros
Cisco
  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
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Sophos
  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
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Cons
Cisco
  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
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Sophos
  • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
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Likelihood to Renew
Cisco
No answers on this topic
Sophos
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
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Usability
Cisco
No answers on this topic
Sophos
It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
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Support Rating
Cisco
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
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Sophos
Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
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Alternatives Considered
Cisco
Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
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Sophos
I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
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Return on Investment
Cisco
  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
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Sophos
  • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
  • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
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