What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 14 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 26 reviews and ratings
Attribute Ratings
- Cisco Cloud Web Security is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Cisco CWS
70%
1 Rating

6.2
Cisco Secure Web Appliance
62%
8 Ratings
Usability

Cisco CWS
N/A
0 Ratings

9.0
Cisco Secure Web Appliance
90%
1 Rating
Support Rating

Cisco CWS
N/A
0 Ratings

6.4
Cisco Secure Web Appliance
64%
4 Ratings
Likelihood to Recommend
Cisco CWS
Remote and telework but not for onsite filtering.
Senior Network Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees
Cisco Secure Web Appliance
We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
IT Infrastructure Specialist
RANDON S.AAutomotive, 5001-10,000 employees
Pros
Cisco CWS
- Flexibility
- Scalable
- Ease of administration
Senior Network Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees
Cisco Secure Web Appliance
- SMA gave us central control over multiple servers, simplifying management.
- Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
- Convenient licensing for virtualized environments that allows easy scaling.

Verified User
Engineer in Information Technology
Libraries Company, 1001-5000 employeesCons
Cisco CWS
- Intuitiveness of the UI
- Real time reporting
- Report detail
Senior Network Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees
Cisco Secure Web Appliance
- The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
- The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Security Analyst Graduate Intern
University of Colorado DenverHigher Education, 5001-10,000 employees
Pricing Details
Cisco CWS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Secure Web Appliance
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco CWS
No score
No answers yet
No answers on this topic
Cisco Secure Web Appliance
Cisco Secure Web Appliance 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
IT Infrastructure Specialist
RANDON S.AAutomotive, 5001-10,000 employees
Support Rating
Cisco CWS
No score
No answers yet
No answers on this topic
Cisco Secure Web Appliance
Cisco Secure Web Appliance 6.4
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Security Analyst Graduate Intern
University of Colorado DenverHigher Education, 5001-10,000 employees
Alternatives Considered
Cisco CWS
CWS is on par with Forcepoint cloud web security. It offers flexibility and scalability.
Senior Network Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees
Cisco Secure Web Appliance
At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.

Verified User
Professional in Corporate
Machinery Company, 10,001+ employeesReturn on Investment
Cisco CWS
- Increased security
- Decrease in number of infections
Senior Network Security Engineer
InsightInformation Technology and Services, 5001-10,000 employees
Cisco Secure Web Appliance
- Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
- Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
- Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
System Administrator
Van Ru Credit CorporationFinancial Services, 501-1000 employees