Cisco Cloud Web Security vs. Cisco Secure Web Appliance vs. Trend Micro Web Security

Remote and telework but not for onsite filtering.

Incentivized

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.

Incentivized

• Trend Micro Web Security helped us to protect our important data from being corrupt by viruses from internet.
• But in some cases Trend Micro Web Security is unable to detect virus or remove it.

Incentivized

• Flexibility
• Scalable
• Ease of administration

Incentivized

• SMA gave us central control over multiple servers, simplifying management.
• Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
• Convenient licensing for virtualized environments that allows easy scaling.

Incentivized

• To scan our computer system to find viruses/malware or any other
• Provide web security in downloading data from internet
• protect from cyber security attacks

Incentivized

• Intuitiveness of the UI
• Real time reporting
• Report detail

Incentivized

• I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with.
• It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily.
• It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient.

Incentivized

• Improve uninstalling process of Trend Micro Web Security
• Provide more powerful scan that can detect every viruses

Incentivized

Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.

Incentivized

Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.

Incentivized

CWS is on par with Forcepoint cloud web security. It offers flexibility and scalability.

Incentivized

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.

Incentivized

While comparing Trend Micro Web Security to Kaspersky, it is easy to use Trend Micro Web Security compared to Kaspersky. Trend micro seems to find and stop numerous more viruses including things that are not viruses and moreover Trend Micro is better at malware protection.

Incentivized

• Increased security
• Decrease in number of infections

Incentivized

• Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
• Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
• Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.

Incentivized

• Protected our important data from viruses
• Various different version Trend Micro Web Security is providing according to our organization need

Incentivized