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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Cisco Secure Endpoint

    Score8.7 out of 10
    N/ACisco Secure Endpoint is a comprehensive, cloud-managed endpoint security solution designed to protect devices from advanced malware and cyber threats throughout the entire attack lifecycle—before, during, and after an attack. It offers powerful prevention capabilities to identify and stop threats before they compromise your systems, using multifaceted techniques including risk-based vulnerability management and posture assessments. The solution provides deep visibility and advanced detection…N/A
    Pricing
    Cisco DuoCisco Secure Endpoint
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoCisco Secure Endpoint
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco DuoCisco Secure Endpoint
    Considered Both Products
    Cisco
    Chose Cisco Duo
    Cisco Duo supplements the above products in providing MFA
    Incentivized
    Chose Cisco Duo
    We selected Cisco Secure Access by Duo due to its ability to interoperate with almost any on premise, cloud, or hybrid application or system. Duo also integrates nicely with our other security systems, including XDR. As well, Duo is a market leader and always pushing the sector …
    Incentivized
    Chose Cisco Duo
    Cisco Secure Access by Duo's ability to integrate with a wide variety of SSO applications and systems, as well as its focus on usability, make it an attractive option.
    Incentivized
    Chose Cisco Duo
    All are used by the company and are complemented by fewer vulnerabilities in the network, users, and devices.
    Incentivized
    Cisco
    Chose Cisco Secure Endpoint
    Integration with the rest of the Cisco security stack made Cisco Secure Endpoint the right product.
    Incentivized
    Chose Cisco Secure Endpoint
    Cisco Secure Endpoint is easier to deploy and use versus Trend Micro Deep Security. The interface is less intuitive (possibly subjective) when compared to Cisco Secure Endpoint, which required more training for support staff. Also the integration is not as good with Trend. …
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    94%
    Would buy again
    33 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    100%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    97%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    100%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    100%
    Implementation went as expected
    31 Answers
    Features
    Cisco DuoCisco Secure Endpoint
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Duo and Cisco Secure Endpoint
    Feature
    Cisco Duo
    -
    Ratings
    Cisco Secure Endpoint
    9.2
    43 Ratings
    8% above category average
    Anti-Exploit Technology00 Ratings9.442 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.443 Ratings
    Centralized Management00 Ratings9.243 Ratings
    Hybrid Deployment Support00 Ratings8.55 Ratings
    Infection Remediation00 Ratings9.143 Ratings
    Vulnerability Management00 Ratings9.142 Ratings
    Malware Detection00 Ratings9.443 Ratings
    Best Alternatives
    Cisco DuoCisco Secure Endpoint
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoCisco Secure Endpoint
    Likelihood to Recommend
    9.4
    (196 ratings)
    8.8
    (46 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    4.5
    (1 ratings)
    Usability
    10.0
    (76 ratings)
    8.9
    (41 ratings)
    Availability
    9.9
    (8 ratings)
    7.3
    (1 ratings)
    Performance
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (89 ratings)
    9.2
    (43 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    4.5
    (1 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoCisco Secure Endpoint
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Cisco
    To handle modern cyber threats such as malware, ransomware, and other known and unknown threats, Cisco Secure Endpoint is a handy option because it is EDR-capable, always updated, and effectively hunts for threats and blocks them before they cause harm to the business. It is reliable, and I recommend it because it has always protected our business from cyber threats.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Cisco
    • Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
    • One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.
    Incentivized
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    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
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    Cisco
    • Frequent name changes are not helpful
    • Some of the reports that get sent are very high-end reports with lots of information. It would be nice if there was a simplified report that could be sent automatically when an issue is identified on a computer
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
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    Cisco
    the renewal must be studied with different factors
    Incentivized
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    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Cisco
    The interface is extremely difficult to navigate, even for a moderately familiar user. All the dashboards look the same, but have different functionalities. It looks like the place where you performed that task last time, but in fact the option you want is on a different dashboard. The menu is hard to navigate because the menu items are labeled with misleading descriptions or jargon specific to the product. This makes it even harder to find what you need. On the other hand, it does most of what you need it to do automatically, which helps the usability dramatically.
    Incentivized
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    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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    Cisco
    no complain and no issue with availability
    Incentivized
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    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
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    Cisco
    In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
    Incentivized
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    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Cisco
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
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    Cisco
    no participation in implementation
    Incentivized
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    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
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    Cisco
    Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
    Incentivized
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    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
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    Cisco
    • Cisco Secure Endpoint increases visibility into threats on our endpoints, thereby reducing the risk of threat infestation.
    • By automatically responding to threats, the tool protects our data and workforce in a timely manner.
    • It includes reporting features that help our teams investigate threats more thoroughly and take appropriate action.
    Incentivized
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