Cisco Duo vs. CyberArk Workforce Identity

It is a very compete and solid solution Once it is in place, and you have configured the different settings and policies it is consistent and works well. It does take some time to work the kinks out. We had a Cisco support provider assist us while we stepped through the process of getting it set up.

Incentivized

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.

Incentivized

• We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
• We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
• The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
• There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.

Incentivized

• User provisioning is accurate, effective, and fully customizable.
• Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
• The user interface is clean and easy to navigate.
• Support is helpful and prompt.

Incentivized

• Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
• They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
• More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.

Incentivized

• Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.

Incentivized

There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward

Incentivized

Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.

Incentivized

La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.

Incentivized

In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.

We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.

I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.

Incentivized

The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.

Incentivized

There was no in person training but checking the box was the only way I could complete all of the questions.

This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.

Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.

Incentivized

I would fully expect a competitor like Okta or any other multifactor mechanic to function pretty similarly, and I hesitate to say duos the best. I think the idea is that it's a simple concept, but it does it well. So I haven't evaluated any myself outside of duo, but I'm also not in the market and I don't feel like we need to go shopping for something else.

Incentivized

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.

Incentivized

So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.

• Assess user risk within minutes
• Cisco Secure Access by Duo cloud-based MFA eliminates the need for on-prem appliances and hardware; you don't need to invest in your data center
• There is no on-going maintenance or service costs, eliminating time to patch and update
• No required important IT time and extra resources beyond implementation

Incentivized

• CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
• I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.

Incentivized