What users are saying about
Top Rated
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 42 reviews and ratings
WatchGuard Network Security
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Top Rated
313 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 313 reviews and ratings
Feature Set Ratings
Firewall
Cisco Identity Services Engine (ISE)
Feature Set Not Supported
N/A
8.8
WatchGuard Network Security
88%
WatchGuard Network Security ranks higher in 11/11 features
WatchGuard Network Security ranks higher in 11/11 features
Identification Technologies
N/A
0 Ratings
9.0
90%
177 Ratings
Visualization Tools
N/A
0 Ratings
7.9
79%
184 Ratings
Content Inspection
N/A
0 Ratings
8.9
89%
193 Ratings
Policy-based Controls
N/A
0 Ratings
9.3
93%
199 Ratings
Active Directory and LDAP
N/A
0 Ratings
8.9
89%
173 Ratings
Firewall Management Console
N/A
0 Ratings
9.0
90%
197 Ratings
Reporting and Logging
N/A
0 Ratings
8.1
81%
193 Ratings
VPN
N/A
0 Ratings
9.1
91%
192 Ratings
High Availability
N/A
0 Ratings
9.1
91%
175 Ratings
Stateful Inspection
N/A
0 Ratings
9.0
90%
180 Ratings
Proxy Server
N/A
0 Ratings
9.0
90%
133 Ratings
Attribute Ratings
- WatchGuard Network Security is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.8
Cisco Identity Services Engine (ISE)
88%
18 Ratings
9.3
WatchGuard Network Security
93%
213 Ratings
Likelihood to Renew
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
9.6
WatchGuard Network Security
96%
15 Ratings
Usability
7.3
Cisco Identity Services Engine (ISE)
73%
2 Ratings
9.2
WatchGuard Network Security
92%
105 Ratings
Availability
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
8.2
WatchGuard Network Security
82%
1 Rating
Performance
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
8.2
WatchGuard Network Security
82%
1 Rating
Support Rating
5.9
Cisco Identity Services Engine (ISE)
59%
8 Ratings
9.3
WatchGuard Network Security
93%
19 Ratings
In-Person Training
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
9.6
WatchGuard Network Security
96%
3 Ratings
Online Training
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
9.1
WatchGuard Network Security
91%
2 Ratings
Implementation Rating
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
9.3
WatchGuard Network Security
93%
278 Ratings
Product Scalability
Cisco Identity Services Engine (ISE)
N/A
0 Ratings
9.1
WatchGuard Network Security
91%
1 Rating
Likelihood to Recommend
Cisco Identity Services Engine (ISE)
Overall, management is not terrible if you have a stable network that is not overly complex. If you don't, this product will take considerable time to plan for an effective solution. I will say support is not very helpful, so if you need assistance after the initial sales rep assisted setup, good luck and be prepared to spend hours on the phone.

Verified User
Analyst in Information Technology
Financial Services Company, 1001-5000 employeesWatchGuard Network Security
WatchGuard has excellent features for enterprise network security, but some are only available in higher-cost versions that deliver high security, such as IPS, BOTNET, APT Blocker, SpamBlocker, etc. However, due to its rather high cost, it ends up being more interesting for medium-large companies, and lower-cost solutions for small companies do not have all these security functions, so in many cases, it ends up not being interesting for small companies.
IT Analyst
Hidro Jet Equipamentos Hidráulicos LTDAMachinery, 201-500 employees
Pros
Cisco Identity Services Engine (ISE)
- Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
- Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
- It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.
Corp IT Manager
Grupo Logístico AndreaniLogistics and Supply Chain, 5001-10,000 employees
WatchGuard Network Security
- Great combination of easy to configure but still maintaining a lot of in-depth features and control available if desired
- WatchGuard Cloud [is ]included on basic and total security packages to provide [a] valuable look into [an] activity that passes through the firewall. (A lot of other platforms such as Meraki you need to simply use Syslog and third-party tools to get insights and look for issues that need remediation)
- Cohesive integration with other products such as AuthPoint for MFA adds value you can't get from traditional RADIUS only integrations of other platforms.

Verified User
Consultant in Information Technology
Information Technology & Services Company, 11-50 employeesCons
Cisco Identity Services Engine (ISE)
- ISE could really make improvements on software updates and patches. The updates and patches typically take a very long time to install.
- ISE could improve some of its technical documentation on how to implement certain features that ISE can offer.

Verified User
Administrator in Information Technology
Utilities Company, 51-200 employeesWatchGuard Network Security
- It would be nice to have a fully functional web interface [for the] server manager. The server manager is often very slow over remote connections.
- Better support for OpenVPN server, or at least an easier way of creating tunnels using OpenVPN.
- user VPN user management is a little confusing until you understand that all users need to be created under SSL users, regardless of VPN type.
- Would be nice to have traffic statistics on traffic management objects.

Verified User
Manager in Information Technology
Entertainment Company, 11-50 employeesPricing Details
Cisco Identity Services Engine (ISE)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Identity Services Engine (ISE) Editions & Modules
—
Additional Pricing Details
—WatchGuard Network Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Contact sales team
WatchGuard Network Security Editions & Modules
Edition
Support | Contact sales team1 |
---|---|
Basic Security | Contact sales team1 |
Total Security | Contact sales team1 |
- Contact sales team
Additional Pricing Details
—Likelihood to Renew
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 9.6
Based on 15 answers
Ever since 2007, WatchGuard Fireboxes and WatchGuard network layer security solutions have been the most security effective with the lowest TCO of any solution on the market when properly implemented and properly maintained. As with any network layer security solution, the underlying network must first be architected correctly in order to facilitate network layer security, but then an extremely highly skilled network security architect must device, implement, and maintain a network layer security solution in order to achieve efficacy. This is true of any network layer security solution. Few people worldwide have that skill. However, WatchGuard technologies when implemented and supported by a qualified partner are able to deliver that solution very cost-effectively to the SMB space. No other solution can achieve that.
President
Quality Plus ConsultingInformation Technology and Services, 1-10 employees
Usability
Cisco Identity Services Engine (ISE)
Cisco Identity Services Engine (ISE) 7.3
Based on 2 answers
For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.

Verified User
Engineer in Information Technology
Education Management Company, 1001-5000 employeesWatchGuard Network Security
WatchGuard Network Security 9.2
Based on 105 answers
The WatchGuard Network Security provide a web interface or a client interface, no matter what you approach is but you have two full powerful instrument to manage the firewall with easy interface (web) or with strong security (client). We prefer the usage with client but in fast change can be done in the web interface in a zip
Senior Information Technology Audit Manager
SNF Italia s.r.l.Computer & Network Security, 11-50 employees
Reliability and Availability
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 8.2
Based on 1 answer
Applications errors should always be expected in any kind of technology. What matters most is the way you find to resolve it.
Marketing and Product Manager
Gantech Information SafetyRetail, 11-50 employees
Performance
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 8.2
Based on 1 answer
Compared to another platform (not NGFW native), WatchGuard's performance runs fine and do not slow down user browsing experience
Marketing and Product Manager
Gantech Information SafetyRetail, 11-50 employees
Support Rating
Cisco Identity Services Engine (ISE)
Cisco Identity Services Engine (ISE) 5.9
Based on 8 answers
Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals.I feel like this is a USP for Cisco support.
Senior Network Consultant
Sure / Sure InternationalTelecommunications, 201-500 employees
WatchGuard Network Security
WatchGuard Network Security 9.3
Based on 19 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Director Of Information Technology
Fort Walton Machining, Inc.Aviation & Aerospace, 51-200 employees
In-Person Training
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 9.6
Based on 3 answers
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
Senior Information Technology Audit Manager
SNF Italia s.r.l.Computer & Network Security, 11-50 employees
Online Training
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 9.1
Based on 2 answers
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
President
Quality Plus ConsultingInformation Technology and Services, 1-10 employees
Implementation Rating
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 9.3
Based on 278 answers
We are very satisfied with the implementation. The deployment tools are easy to use and managing is a breeze. Training onsite IT contacts is easy to keep total investment of time low. We are happy with the management tool suite and find it easier to use especially policy center. It allows to see all rules and details from a single pane rather than fumbling through different configs

Verified User
Manager in Sales
Information Technology & Services Company, 11-50 employeesAlternatives Considered
Cisco Identity Services Engine (ISE)
Cisco ISE is very well designed and information is provided in very logical and consistent form in the WebGUI, which cannot be said about Aruba ClearPass or others. Policy design and flow are far clearer than in Aruba ClearPass, Microsoft NPS, or FreeRadius. Cisco ISE scalability is far greater than ClearPass or others. Cisco support is second to none which guarantees appropriate support in case of a failure or a bug.

Verified User
Team Lead in Information Technology
Computer Networking Company, 201-500 employeesWatchGuard Network Security
WatchGuard Network Security has the same features as some of the above, yet they will cost you far less than some of the mentioned firewalls. The deployment process is very easy compared to the above. I mentored and trained a few engineers, and in no time, they were able to scope, deploy and support WatchGuard Network Security without asking for help.

Verified User
Engineer in Information Technology
Computer Networking Company, 11-50 employeesScalability
Cisco Identity Services Engine (ISE)
No score
No answers yet
No answers on this topic
WatchGuard Network Security
WatchGuard Network Security 9.1
Based on 1 answer
The entire organization didn't face any trouble to integrate the technology into our workforce.
Marketing and Product Manager
Gantech Information SafetyRetail, 11-50 employees
Return on Investment
Cisco Identity Services Engine (ISE)
- ISE has allowed us to handle the sticky problem of giving IoT/gaming student devises network access. It allows hands-off management for roughly 2,000 users.
- Attempting to get posturing and profiling working consistently has been a bear. The workflow is so convoluted it took dozens of man-hours to get it working in a test environment.
- Centralized TACACS access to NADs has shaved 10-20% of our time spent configuring various boxes.

Verified User
Engineer in Information Technology
Education Management Company, 201-500 employeesWatchGuard Network Security
- VPN has meant my users are secure even when they are not in the office, this has reduced risk when they are using public networks and home networks that IT cannot regulate.
- The increased security provided by the firewalls has enabled us to positively answer questions on customers' RFI assessments to their potential customers.
- Central Management in Dimension saves our engineers time by not having to jump onto every firewall one by one.
Technical Manager
Agilis Technical ServicesComputer & Network Security, 1-10 employees