Cisco Identity Services Engine (ISE) vs WatchGuard Network Security

• Manage high-privilege access to communications equipment. It allows to be granular in the permissions, to have it integrated with the LDAP users and, most importantly, to audit what tasks each user performed.
• Profile users and devices and assign privileges and access levels based on that combination. It greatly improves the user experience, since it does not depend on the network it is in, but on the access levels it has depending on the device. It also allows self-managed guest access with approval flow, which is essential for our business.
• It has also allowed us to automate actions based on findings from StealWatch, Umbrella, AMP, etc.

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• URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
• Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
• Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.

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• Lot and lots of settings. if they could simplify the process or have a template that would make things easier.
• No batch edit. Would be nice to change settings of multiple devices at a time.

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• Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
• Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
• Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
• WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.

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• It certainly wasted a lot of SE resources.
• It was a waste of budget and time of my people to try to get it running.

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• Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
• Automatic end user training has saved time not having to go onsite to do it ourselves.
• Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.

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