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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco IP Phones

    Score9 out of 10
    N/ACisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A

    OnSIP

    Score9 out of 10
    N/AOnSIP's range of hosted VoIP solutions are described by the vendor as simple to set up and easy to use, so users can get on with the business of connecting with customers. OnSIP was an Intrado solution, and then acquired by Ooma in 2022.N/A
    Pricing
    Cisco IP PhonesOnSIP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco IP PhonesOnSIP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco IP PhonesOnSIP
    Considered Both Products
    Cisco
    No answer on this topic
    Ooma, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    70 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    58 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    69 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    58 Answers
    No answers on this topic
    Features
    Cisco IP PhonesOnSIP
    Call Management
    Comparison of Call Management features of Cisco IP Phones and OnSIP
    Feature
    Cisco IP Phones
    -
    Ratings
    OnSIP
    9.5
    1 Ratings
    14% above category average
    Answering rules00 Ratings8.01 Ratings
    Call park00 Ratings10.01 Ratings
    Call screening00 Ratings10.01 Ratings
    Message alerts00 Ratings10.01 Ratings
    Best Alternatives
    Cisco IP PhonesOnSIP
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Polycom Trio
    Score7.3 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Cisco Unified IP Phone 6900 Series
    Score7.9 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco IP PhonesOnSIP
    Likelihood to Recommend
    8.9
    (70 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (57 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco IP PhonesOnSIP
    Likelihood to Recommend
    Cisco
    We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
    Read full review
    Ooma, Inc.
    I think OnSIP is well suited to be used in any organization that has a stable, reliable internet connection. The service is top notch and I haven't found a competitor that can beat the service. I've recommended the service to other manufacturing businesses and churches. The organizations that have switched have been extremely pleased with the service.
    Incentivized
    Read full review
    Pros
    Cisco
    • Vibrant display
    • Retains mute functionality between headset and speakerphone
    • Consistent and incredibly clear audio
    • Energy saving mode, during nighttime hours
    • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
    • Variety of customizable ringtones
    • Supports up to 10 lines, if needed
    • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
    Incentivized
    Read full review
    Ooma, Inc.
    • Customer service
    • Value pricing
    • Ease of use
    Incentivized
    Read full review
    Cons
    Cisco
    • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
    • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
    Read full review
    Ooma, Inc.
    • Accept more phone brands/models
    • Make your website easier to use
    • Make provisioning a new phone easier
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
    Incentivized
    Read full review
    Ooma, Inc.
    No answers on this topic
    Usability
    Cisco
    Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
    Read full review
    Ooma, Inc.
    No answers on this topic
    Support Rating
    Cisco
    Support has always been friendly and quick. most reps are able to assist you on their own but if not they will escalate you to another engineer spending on the complexity or severity of your call. Over all I have always had fairly pleasant and respectful conversations with all the Cisco support representatives
    Incentivized
    Read full review
    Ooma, Inc.
    No answers on this topic
    Implementation Rating
    Cisco
    It's complex to set up but with the help of New Era we were able to do it quickly and efficiently
    Incentivized
    Read full review
    Ooma, Inc.
    No answers on this topic
    Alternatives Considered
    Cisco
    The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
    Incentivized
    Read full review
    Ooma, Inc.
    We have found OnSIP to be just as good if not better than any of the other services we have researched or used. Once again, the value of OnSIP is unbelievable. Our rates at this organization are less than half of what the competitors were charging. I don't see us changing anytime soon.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
    • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
    • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
    Incentivized
    Read full review
    Ooma, Inc.
    • It has reduced our telecom expenses drastically.
    Incentivized
    Read full review
    ScreenShots

    Cisco IP Phones Screenshots

    Screenshot of Cisco IP Phone 8865 with One KEM, CharcoalProduct screenshotScreenshot of Cisco IP Phone 8800 Series Desk Family, charcoalScreenshot of Cisco IP Phone 8800 Series Desk Family, whiteScreenshot of Cisco IP Phone 8865 with IP 8800 Key Expansion Module, whiteScreenshot of Cisco IP Phone 8865 with IP 8800 Key Expansion Module, white