Item: OnSIP
Rating: 10
Author: Joseph Lalonde

Overall Satisfaction with OnSIP

Use Cases and Deployment Scope

We use OnSIP throughout our organization. From the front office to production, OnSIP is our go-to phone solution. We use OnSIP to make and receive important business phone calls. The calls are crystal clear, and we rarely have an issue. It is hard to believe they offer such a great service for the low rates they charge (OnSIP, if you're reading this, don't raise the rate!)

Pros and Cons

Pros

Customer service
Value pricing
Ease of use

Cons

Accept more phone brands/models
Make your website easier to use
Make provisioning a new phone easier

Return on Investment

It has reduced our telecom expenses drastically.

Alternatives Considered

Trusted Data Solutions (TDS) and Verizon Connect

We have found OnSIP to be just as good if not better than any of the other services we have researched or used. Once again, the value of OnSIP is unbelievable. Our rates at this organization are less than half of what the competitors were charging. I don't see us changing anytime soon.

Key Insights

Do you think OnSIP delivers good value for the price?

Yes

Are you happy with OnSIP's feature set?

Yes

Did OnSIP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OnSIP go as expected?

I wasn't involved with the implementation phase

Would you buy OnSIP again?

Yes

Likelihood to Recommend

I think OnSIP is well suited to be used in any organization that has a stable, reliable internet connection. The service is top notch and I haven't found a competitor that can beat the service. I've recommended the service to other manufacturing businesses and churches. The organizations that have switched have been extremely pleased with the service.

OnSIP Feature Ratings

Comments

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OnSIP - A Value Leader In Telecom