OnSIP - A Value Leader In Telecom
August 23, 2021

OnSIP - A Value Leader In Telecom

Joseph Lalonde | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with OnSIP

We use OnSIP throughout our organization. From the front office to production, OnSIP is our go-to phone solution. We use OnSIP to make and receive important business phone calls. The calls are crystal clear, and we rarely have an issue. It is hard to believe they offer such a great service for the low rates they charge (OnSIP, if you're reading this, don't raise the rate!)
  • Customer service
  • Value pricing
  • Ease of use
  • Accept more phone brands/models
  • Make your website easier to use
  • Make provisioning a new phone easier
  • It has reduced our telecom expenses drastically.
We have found OnSIP to be just as good if not better than any of the other services we have researched or used. Once again, the value of OnSIP is unbelievable. Our rates at this organization are less than half of what the competitors were charging. I don't see us changing anytime soon.

Do you think OnSIP delivers good value for the price?

Yes

Are you happy with OnSIP's feature set?

Yes

Did OnSIP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OnSIP go as expected?

I wasn't involved with the implementation phase

Would you buy OnSIP again?

Yes

I think OnSIP is well suited to be used in any organization that has a stable, reliable internet connection. The service is top notch and I haven't found a competitor that can beat the service. I've recommended the service to other manufacturing businesses and churches. The organizations that have switched have been extremely pleased with the service.

OnSIP Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
8
Call recording
Not Rated
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated