Cisco Meraki Dashboard vs. IBM Netcool Network Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki Dashboard
Score 9.0 out of 10
N/A
As a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A
IBM Netcool Network Management
Score 7.1 out of 10
N/A
Netcool Network Management integrates the IBM Tivoli Network Manager IP Edition, Tivoli Netcool/OMNIbus and Netcool Configuration Manager products into a unified solution that consolidates the management of networks.N/A
Pricing
Cisco Meraki DashboardIBM Netcool Network Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki DashboardIBM Netcool Network Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki DashboardIBM Netcool Network Management
Best Alternatives
Cisco Meraki DashboardIBM Netcool Network Management
Small Businesses
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Medium-sized Companies
Intermapper
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Score 8.4 out of 10
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Score 8.4 out of 10
Enterprises
ScienceLogic SL1
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Score 8.8 out of 10
Cisco Meraki Dashboard
Cisco Meraki Dashboard
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki DashboardIBM Netcool Network Management
Likelihood to Recommend
9.2
(48 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.3
(48 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki DashboardIBM Netcool Network Management
Likelihood to Recommend
Cisco
Cisco Meraki is very well-suited for enterprise scenarios with multiple branches distributed across a large geographical area. You need to manage thousands of devices, and Meraki helps you do that in minutes. The cloud dashboard lets you configure and monitor devices, and deploy new devices and policies without being there. Some scenarios where Meraki is not well-suited include situations with limited internet connectivity.
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IBM
This tool was integrated with Control-M, so whenever we receive any job failure, long-running job, job not started yet, etc, we receive an alert against it. This tool is also integrated with Maximo where we receive the incidents as well for it. Alert's color was as per the criticality of the job and that makes it very easy for an associate to act on it to resolve. We have the SLAs for the jobs as per the urgency of the jobs.
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Pros
Cisco
  • DHCP and VLAN scoping is simple and easy to identify problems
  • Consistent firmware updates are pushed to client devices which we can schedule for off hours
  • The user interface is intuitive and easily highlights problem areas
  • Content filtering has been a big bonus to offer our clients, especially within schools
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IBM
  • This is one of the best monitoring tools.
  • Very simple to user.
  • Color code makes it very simple as per severity.
  • We receive the heartbeat alert every hour that shows the system is running up and fine.
  • We have black, red, yellow, and orange color alerts that show the critical, urgent, major, and minor incidents.
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Cons
Cisco
  • Cloud communication could be improved
  • Rebooting network switch like an MS120 remotely takes more time vs MX64 for some reason
  • Quicker response time for status updates. Cisco Meraki Dashboard take too long to update sometimes
  • Uptime for all devices not just the switches but firewalls and APs would be great to have
  • Timeline improvements/more detail timeline
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IBM
  • Sometimes color differences of the incidents as per the criticality .
  • We don't receive the heartbeat alerts sometimes.
  • If the tool is down and we don't receive the alerts on the console we wait for the heartbeat alert and it makes some extra delay in resolving things.
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Likelihood to Renew
Cisco
Our customers use Meraki SD-WAN
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IBM
No answers on this topic
Usability
Cisco
The dashboard is easy to navigate and offers many pages that are loaded with information. Cisco Meraki adds new features to the dashboard based on customer feedback and I have seen so many updates and changes that have improved upon the previous version. Most recently they have added Cisco's AI and are looking at an Automation option that will only further improve usability.
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IBM
No answers on this topic
Support Rating
Cisco
Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
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IBM
No answers on this topic
Alternatives Considered
Cisco
Cisco Meraki Dashboard is more intuitive but does have a cut back feel to it, MistAI does seem to offer more variable to offer, while this is great for initial setup it is more complex for the site tech and service desk to get a high level view, so Cisco Meraki Dashboard has the better support feel.
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IBM
This is one of the essential tools for monitoring. This tool was integrated with Maximo and Control-M in my organization. So whenever any job failed in Control-M, we receive an alert against it in the IBM Netcool/OMNIbus. We receive the alerts in different colors as per the criticality. Black for critical ones(Sev1), red for urgent (Sev2), yellow for major(Sev3), and orange for minor(Sev4). So it makes an easy to operate and act on the alerts as per the severity. This tool is very user-friendly and easy to use. No additional training is required for the tool to operate, just a simple KT is enough.
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Return on Investment
Cisco
  • The dashboard saves literal hours of drive time with its options. Locations that are states apart save actual days worth of travel time just by allowing us to enact simple solutions without needing boots on the ground. This saves manpower and keeps personnel open for more severe situations.
  • The ability to perform most networking operations via the dashboard allows many employees to do their job remotely. This gives them the opportunity to perform non-severe work from their homes and makes it feasible to let employees leave work early to beat traffic without sacrificing company time or efficiency.
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IBM
  • Color feature of the alerts as per the criticality is the amazing feature.
  • Heartbeat alert is also an unique feature.
  • No additional training is required to use this tool. just a simple KT is enough.
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ScreenShots

Cisco Meraki Dashboard Screenshots

Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port