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Cisco Meraki MS vs. Navisite Managed Infrastructure Services (NaviCloud)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki MS

    Score9 out of 10
    N/ACisco offers the Meraki brand of Ethernet switches.N/A

    Navisite Managed Infrastructure Services (NaviCloud)

    Score7 out of 10
    N/ANaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A
    Pricing
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Considered Both Products
    Cisco
    No answer on this topic
    Navisite
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    111 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    101 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    108 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    93 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    107 Answers
    No answers on this topic
    Features
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Ethernet Switches
    Comparison of Ethernet Switches features of Cisco Meraki MS and Navisite Managed Infrastructure Services (NaviCloud)
    Feature
    Cisco Meraki MS
    8.4
    16 Ratings
    2% below category average
    Navisite Managed Infrastructure Services (NaviCloud)
    -
    Ratings
    Management Interface8.016 Ratings00 Ratings
    Quality of Service (QoS)8.215 Ratings00 Ratings
    Switch Scalability8.616 Ratings00 Ratings
    Switch Redundancy8.813 Ratings00 Ratings
    Link Aggregation (LACP)8.512 Ratings00 Ratings
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Cisco Meraki MS and Navisite Managed Infrastructure Services (NaviCloud)
    Feature
    Cisco Meraki MS
    -
    Ratings
    Navisite Managed Infrastructure Services (NaviCloud)
    8.0
    1 Ratings
    3% below category average
    Service-level Agreement (SLA) uptime00 Ratings8.01 Ratings
    Dynamic scaling00 Ratings8.01 Ratings
    Monitoring tools00 Ratings8.01 Ratings
    Best Alternatives
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Small Businesses
    No answers on this topic
    IBM Cloud Object Storage
    Score9 out of 10
    Medium-sized Companies
    RUCKUS Ethernet Switches
    Score1 out of 10
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Enterprises
    Cisco Ethernet Switches
    Score9.1 out of 10
    SAP on IBM Cloud
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Likelihood to Recommend
    9.1
    (126 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    9.7
    (9 ratings)
    8.0
    (1 ratings)
    Usability
    9.6
    (5 ratings)
    -
    (0 ratings)
    Availability
    9.6
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (16 ratings)
    -
    (0 ratings)
    In-Person Training
    8.6
    (3 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (108 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Meraki MSNavisite Managed Infrastructure Services (NaviCloud)
    Likelihood to Recommend
    Cisco
    A Cisco Meraki solution should always be in the toolbox for a small-medium office. Especially for a project team that moves around a bit. It is very easy to deploy and if after 6 months the project moves to another location, re-deployment times are much faster than traditional kit. Whilst it could do the job. It is not at the point of replacing a large corporate office of Catalyst Switches but we feel it does not need to do that necessarily.
    Incentivized
    Read full review
    Navisite
    Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
    Incentivized
    Read full review
    Pros
    Cisco
    • I think when it comes to the Meraki products, it's just the ease of use and ease of troubleshooting because it's all cloud-based, easy to access from anywhere I can literally get on now and troubleshoot. So I think it's just the ease of use, which is great.
    Incentivized
    Read full review
    Navisite
    • 24/7 monitoring
    • Immediate notification in the event of failures
    • Dedicated Senior DBA
    • Dedicate Account rep
    Incentivized
    Read full review
    Cons
    Cisco
    • So compared to the Cisco Catalyst series, there isn't that many dolls you can turn and just optimize stuff. So particularly I'm not quite sure around how stuff like MACsec would work on the MS. It's something that I've really got to look into more and the documentation isn't really that obvious for that feature.
    Incentivized
    Read full review
    Navisite
    • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
    • Avoiding too many management changes will help create good connection with individuals for sustained harmony
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    At the time I am writing this, Meraki MS has conver all of the required needs. Is really easy to implement, the dashboard helps a lot with the implementation and troubleshooting process, the devices are very robust and you can count with the meraki support in case you face a physical or logical issue with them.
    Incentivized
    Read full review
    Navisite
    Price and facility equipment, location of the hosting facility factor into the decision to renew
    Incentivized
    Read full review
    Usability
    Cisco
    The Meraki dashboard is one of the most intuitive and user-friendly network management interfaces available. It simplifies many traditionally complex tasks, such as VLAN configuration, port management, and firmware updates, making it easy to deploy and manage networks without extensive CLI work. Features like zero-touch provisioning, remote troubleshooting, and real-time monitoring significantly reduce the time and effort needed for network administration. The reason it’s not a perfect 10 is that while Meraki is great for most standard networking tasks, it can feel somewhat limiting for advanced configurations. Additionally, the reliance on the cloud dashboard means there’s very little local management option, which could be a drawback in environments with strict compliance requirements. Overall, it’s one of the easiest networking solutions to work with, but power users might find certain advanced features lacking.
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Reliability and Availability
    Cisco
    Cisco Meraki MS switches are quite reliable, robust, and incredibly rare to experience failures. Most of the time, as with all equipment, problems arise from incorrect configurations, not from poor performance of the equipment itself. In any case, when a hardware or software issue arises, Meraki support responds promptly, and if equipment replacement is required, the service is dispatched quickly and efficiently.
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Performance
    Cisco
    In deployments using Cisco Meraki switches, no issues with performance, slowness, or loss have been reported; overall, performance is quite good. Communication and integration with other devices and brands is quite good, and the devices rarely fail.
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Support Rating
    Cisco
    Meraki support is excellent. They are also highly proactive. They literally replaced all of a particular model of our MS switches when it was discovered that they were not sure about the longevity of a particular chassis fan inside those switches. Without us having to do anything other than ask, they shipped us all new replacements (with a better fan in them) for the 10 or so of the switches that were in the affected model group, and we shipped the defective ones back to them int he same packaging, prepaid. None of the recalled switches had ever experienced a fan failure, but they were not willing to let them run in a production environment. I like that. Meraki MS support staff are also quick to get back to you and very knowledgeable about their product. I actually contact our Meraki rep to instigate a support case (although i could call support directly), and he gets the details from me first, then opens the ticket for us and explains it to support. This means that I only even need to talk to one person, and I like that, too. Meraki MS switches are designed to be essentially "plug and play", so support is generally not needed unless the end user is not following the deployment and operation guides
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    In-Person Training
    Cisco
    The trainers provided during the sessions are highly knowledgeable and well-prepared. They possess a strong understanding of both the technical aspects of Cisco products and the practical applications, which greatly enhances the learning experience. Their ability to explain complex concepts in a clear and understandable manner helps participants grasp the material more effectively. Additionally, their expertise allows them to address questions confidently and provide real-world insights, making the training sessions more engaging and valuable. Overall, their professionalism and depth of knowledge significantly contribute to a positive and productive learning environment.
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Online Training
    Cisco
    The trainers provided during the sessions are highly knowledgeable and well-prepared. They possess a strong understanding of both the technical aspects of Cisco products and the practical applications, which greatly enhances the learning experience. Their ability to explain complex concepts in a clear and understandable manner helps participants grasp the material more effectively. Additionally, their expertise allows them to address questions confidently and provide real-world insights, making the training sessions more engaging and valuable. Overall, their professionalism and depth of knowledge significantly contribute to a positive and productive learning environment.
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Implementation Rating
    Cisco
    In general, the implementation process was relatively simple, given that we already have a relationship with the partners and experience in other implementations, from the acquisition of licenses, purchase of equipment, configuration of switches and support from the Meraki team, everything has been easy to manage and the support from both the partner and the Meraki team has been excellent.
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Meraki MS is the clear leader for technical proficiency and he ease of cloud integration with the rest of the network devices. Prospects often balk at the cost of MS Switches, or they might already have competitor switches. The Cisco Meraki MS Switch is preferable, but the budget may not exist.
    Incentivized
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    Navisite
    Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco Meraki MS is super easy to scale up. The dashboard neatly arranges all your devices. You can have a change of requirements, such as adding a new comms room in a site, and easily deploy and add new Meraki MS switches into it, and copy a lot of the configuration across. The SFP's also work very well and reliably in my experience
    Incentivized
    Read full review
    Navisite
    No answers on this topic
    Return on Investment
    Cisco
    • I can't think of any negatives. Positive, well, I had nothing but positive things to say about it. Like I said, multiple times. Of course it does give us so much visibility, which is important to us. As far as on a daily basis, I mean the dashboard daily of course, and the use of the phone. It's just also they keep innovating and adding new features to it, which help us lower our troubleshooting times and uptime. And just the overall use of the product itself.
    Incentivized
    Read full review
    Navisite
    • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
    • Data team not on call 24/7
    • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
    Incentivized
    Read full review
    ScreenShots