Cisco Meraki Wireless Access Point vs WatchGuard Secure Wi-Fi Cloud | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 108 reviews and ratings

Score 8.6 out of 10

Based on 11 reviews and ratings

Attribute Ratings

Cisco Meraki Wireless Access Point is rated higher in 1 area: Likelihood to Recommend
WatchGuard Secure Wi-Fi Cloud is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.3

Cisco Meraki Wireless Access Point

93%

31 Ratings

8.0

WatchGuard Secure Wi-Fi Cloud

80%

2 Ratings

Likelihood to Renew

9.1

Cisco Meraki Wireless Access Point

91%

1 Rating

WatchGuard Secure Wi-Fi Cloud

N/A

0 Ratings

Usability

8.2

Cisco Meraki Wireless Access Point

82%

1 Rating

WatchGuard Secure Wi-Fi Cloud

N/A

0 Ratings

Support Rating

9.4

Cisco Meraki Wireless Access Point

94%

21 Ratings

10.0

WatchGuard Secure Wi-Fi Cloud

100%

2 Ratings

Implementation Rating

7.3

Cisco Meraki Wireless Access Point

73%

1 Rating

WatchGuard Secure Wi-Fi Cloud

N/A

0 Ratings

Pros

Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!

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Jesse Bickel, MS - PMP

Sr. IT Project Manager

CaptureRxHospital & Health Care, 51-200 employees

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Ease of Management
Secure
Wi-Fi Reporting

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Verified User

Administrator in Information Technology

Hospital & Health Care Company, 51-200 employees

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Cons

Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.

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Director of IT

Fort Walton Machining, IncAviation & Aerospace, 51-200 employees

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As far as a native VLAN configuration, VLAN 0 is used while mostly all other vendors use VLAN 1 as the default (native) VLAN. Minor detail, but keeps configuration standard across the board.
The policing feature is powerful, but at times too powerful and needs to be modified a few times before getting the solution where you need it to be. Different levels of policing would be nice, with the option of creating your own and/or modifying an existing template.

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Verified User

Engineer in Engineering

Information Technology and Services Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

Cisco Meraki Wireless Access Point 9.1

Based on 1 answer

The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.

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Network Architect

Canadian TelecomTelecommunications, 10,001+ employees

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No score

No answers yet

No answers on this topic

Usability

Cisco Meraki Wireless Access Point 8.2

Based on 1 answer

The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.

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Network Architect

Canadian TelecomTelecommunications, 10,001+ employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Meraki Wireless Access Point 9.4

Based on 21 answers

Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.

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Verified User

Director in Engineering

Information Technology and Services Company, 51-200 employees

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WatchGuard Secure Wi-Fi Cloud 10.0

Based on 2 answers

The support team is great! I have never had an issue getting the support I needed. They make it a point to stick with the issue until it's resolved to the customer's satisfaction. They do not make you feel like you need to hurry up and close the ticket. They make sure the solution is working as designed.

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Verified User

Engineer in Engineering

Information Technology and Services Company, 51-200 employees

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Implementation Rating

Cisco Meraki Wireless Access Point 7.3

Based on 1 answer

There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.

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Network Architect

Canadian TelecomTelecommunications, 10,001+ employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Meraki Wireless Access Points were superior to Cisco Aironets:Cloud-based dashboard for managing all Meraki devices.Alerts when devices or network is impacted.Easy deployment of Firmware upgrades.Faster network speeds.Wider network coverage.Required less number of Access Points compared to Cisco Aironet.

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Verified User

Manager in Information Technology

Financial Services Company, 51-200 employees

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WatchGuard Secure Wi-Fi Cloud offers the cloud management solution unlike Ubiquiti which needs a controller that you need to setup, configure, update, and maintain. Also Security is offered with Secure Wi-Fi cloud.

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Verified User

Administrator in Information Technology

Hospital & Health Care Company, 51-200 employees

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Return on Investment

KPI generator: Generator of commercial indicators that help us define the client's profile.
Consumption data: See in which the network is occupying the consumption by application and user.
Heat zones: See which is the area of interest most traveled by the end user.

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Salvador Pineda

Coordinador de Gerentes de Zona IT

Volkswagen de MéxicoAutomotive, 10,001+ employees

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Less time spend on setting up Wi-Fi on client devices
Addressed our Security Concerns
Less time spent on Wireless Configurations

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Verified User

Administrator in Information Technology

Hospital & Health Care Company, 51-200 employees

View all 2 answers on this topic

Screenshots

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See All (4) WatchGuard Secure Wi-Fi Cloud Screenshots

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