Cisco Multicloud Defense vs. KnowBe4 PhishER/PhishER Plus

For WAF functionality and delivery of websites, It's very well suited for traditional firewalling, if you're doing that already, it can be quite difficult to rearchitect everything around this product. So an example of that would be if, like us, you came from a datacenter style architecture within your cloud environment and you are trying to move to a more cloud-fronted architecture. Probably the best way to put it is that can be quite difficult, but once you've deployed, it gets easier operationally. So to kind of reverse engineer everything and then do everything again can be quite tedious in some ways. But that will be specific to people depending on where they're coming from with it.

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It is well suited for a company that utilizes a Security Awareness Training program. The old way is someone would report an email it got sent to a specific email address and you had to manually go through everything. If something was malicious you had to use Powershell/Graph to rip the message out or eDiscovery. The only place I could see this not be well suited for is a smaller environment. There is a minimum of 100 I believe, but even with 50 end-users I would still pay for it.

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• DLP monitoring - key item for us which helps to view if anything which should leave our environment our or even between each part of network between/inside specific clouds
• Segmentation of subnet, basic but helpful to isolate each host into their own part of single subnet and connect them, including all visibility features which are offered by Cisco defense systems
• Allow/deny rules helps us to block, monitor and logs traffic passing in each direction of our environment

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• Security awareness training and tracking employee completion, as well as automated assignment of training for new employees
• Helps meet compliance requirements by training employees and keeping them aware of latest cybersecurity trends
• KnowBe4 PhishER/PhishER Plus is really a top of the line product with a well respected brand. The toolsets they offer continue to expand and deliver a consistent experience

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• The ability to see traffic flowing and identify malicious traffic is amazing.
• The ease of setting up the connections of the cloud platforms is perfect.
• Dynamic based security policies allow for better protection.
• I don't have any detailed examples of improvement so instead I highlighted a couple of aspects that make the solution amazing.

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• The PhishRIP query can be improved to find other emails apart from the reported one only.
• They should provide an option to delete the quarantined emails that are quarantined by the PhishRIP feature.
• The PhishML can be improved to produce more accurate results.
• More options to integrate PhishER with 3rd party tools.

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If it maintains its current direction it will be very disruptive in the cloud security space

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When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.

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Ease of Use

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It has been super easy for users to work with training and quizzes. Admin is a little difficult because you have to build the specific campaign type you want. But you can even create your own training and upload it to your LMS. This is great!!

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As of yet I havent logged a TAC case - It will be interesting to see how it is supported as a new product in the medium term

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When I have a question, their were fast to respond. The downside is a that at least once I had to work through the issue with the person assigned to help me because they didn't know the answer. That said they did try and were patient. However they should have known the answer on integration.

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It was very simple to implement - with just a few settings needed to connect it to our O365 environment

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Cisco Multicloud Defense, Crowd Strike Falcon, and Arctic Wolf Cloud Posture Security Management System as a service SAAS platforms are very comparable platforms. Unfortunately for Croud Strike, they had a mishap recently that caused major downtime for many companies worldwide. I do not think that you would have to worry about this happening with Cisco Multicloud Defense.

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We evaluated the Titan options because we have already used their DNS filtering product. However, KnowBe4 came in with a better price per user and a significantly stronger product lineup, particularly with its security awareness training component.

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• The insight that it provides allows us to move away from other tools and just utilize the Cisco Multicloud Defense.
• Insights into data usage provides tangible analytics.
• Ease of management and use allows for less in-depth and specialized training.

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• There has been a 700% increase in emails being reported now. Previously, staff were only reporting 4 emails a month. It is easier for us to promote the phish alert button, receive automated remediation and rapidly respond.
• We had no reports on the amount of phishing emails were coming through Mimecast but now we have reports for the board of trustees.
• Every Wednesday we talk about cyber security to all staff, PhishER allows us to point out the trend and what to look out for which raises awareness. Never before were we able to talk about cyber security like this.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info